Right On Futon

very comfortable and look cool. we can adapted to be bed or sofa. i love it. the guy he very nice to introduce his stuff.

I recently visited the store in search of hardware that would fit a futon I bought on Craigslist. NOTE TO ANYONE reading this: Don’t ever buy a futon without hardware. Finding the right size bolts was very tricky. At the store, Graham gave me a bolt to take home and try; he also provided a striker plate for the stretcher when I returned a few days later (free of charge)…it was the final piece we needed. EXCELLENT customer service. Even though I didn’t buy my futon there, I would absolutely return to get one of the many awesome fabric covers! THANK YOU Right On Futon!

Today I needed a new futon. I made the right choice in going to this place. Liz, the salesperson, was very knowledgeable. The prices are competitive. The delivery and assembly was first class. I would highly recommend this to anyone looking for a quality futon with competitive prices

My recent move showed me that I hate beds. My last was pretty and comfortable, but they’re a pain to move, so, for now, I’m over them.
Because I have some sort of issue, I tend to research purchases for much too long. In the end, I chose Right On for my purchase. And after all the vacillating between two other futon makers, I instead ended up with Chuck’s pine frame and Wolf’s Coil Support mattress.
Getting them home was easy. The service was quick and efficient and the transaction easy. Since I drive a larger vehicle, I ended up transporting everything myself, though
they loaded my car for me.
It’s been a week, and so far the futon has sustained my and my larger (tall, former football player type) boyfriend’s weight very comfortably. Right On turned out to be my best possible option, and I don’t at all regret going with them.

My original futon frame was damaged in my move and after weeks of putting up with a DIY fix, it finally broke beyond repair.
Drove down to Right On Futon, walked in and was immediately approached by one of the two guys in the store. He helped explain the store, what the offerings were at the various price points, and helped demonstrate how the mechanisms differed on the models I was considering.
Within 20 minutes I was sold. Purchased one of the frames, and was able to have it delivered and assembled in my condo that night, for an extremely reasonable cost!

Brilliant place, really helpful staff. Bought my first futon here, am going back for seconds! Try to get there well before closing time, there’s a lot to go over and you will get very personable service. Well worth the money, quality products!

I was looking for a good quality futon (not a cheap one with a metal frame) and this place had a ton of options. You choose the frame, then the mattress and lastly the cover. The mattress I selected is nice and thick, firm and overall, pretty comfy. They have prepackaged covers in a limited number of sizes and a large variety of special order patterns to select from. My frame, mattress, and prepackaged cover (not including shipping or assembly) cost ~$ 600.

Now that I have a futon, I’m not sure why I ever owned a couch. The guys at the store are very friendly and will help you find just the right futon for your budget. They have a wide selection of futon covers and also some little neat oddball gifts.
They helped us load the futon into our car and threw in a free «no slip grip» so our futon mattress won’t slide.
A very pleasant experience and I can’t wait to go back to pick out more futon covers!

The only downside to this place that there was only one employee in the store, but when I went in I was the only customer so at the time it wasn’t much of a negative.
The guy was really helpful and offered help and answered any and all questions I had. You can completely customize what you want in there, you can pick the frame, then the mattress you want, as well as the cover to go over it. So you can mix and match to your hearts content!
Definitely not the place to go if you are looking for a cheap futon that you don’t plan on keeping all that long i.e. for a college dorm etc. Pretty expensive.
I was in a rush, and thankfully they had a slot open and were even available to deliver the next day! (Only because they had everything I wanted in stock in the shop) The delivery guy called when he was 2 minutes away and carried everything up to my 4^th floor apartment by himself.

I recently moved over the holidays, and my sweet, strong, boyfriend offered to be my own personal mover. Well, the last thing to go was the side-​arm of a beautiful Asian style futon frame given to me as a gift. Well, the poor guy wiped out on the LAST step of the apartment and came crashing down on the futon arm, splitting it in a bunch of pieces.
Unfortunately, the style is a couple years old, and has changed a lot. So it’s been really difficult to track down an arm to replace the broken one. We called Right On Futon and there happened to be a lonely little right arm sitting in the basement. I went there to take a look and the manager took the time to try to help me match it to the left one to make sure it would work. And then she just gave it to me. For free. I didn’t even get the original frame from her store. Granted, it was a little banged up, but nothing that can’t be sanded and stained. She even offered to contact the manufacturers if this one doesn’t work out.
I’m a customer for life.

Right On Futon definitely beats some of the other retail places in the city that sell and specialize in futon furniture and certainly beats the big box retailers that sell substandard furniture anyway~
I purchased one of the Chuck Haase Pine Frames and while its the most inexpensive pine frame there, it has a lifetime guarantee and it is indeed very strong and sturdy and reliable! It’s simple in style adn very lightweight– in fact, I’d like to come back in a few months and buy another Chuck Pine Frame to use as a living room couch and a Lounger by the same line as yes, they are extremely comfy and nice and have a good guarantee.
They have an excellent variety of futon cover slips and matresses. Their delivery and assembly is prompt and professional and I would totally say that its worth the extra fee to have it delivered and assembled by them– it took 5 minutes for them to assemble my futon.
Their customer service is good and they also do layaway which is nice :)

We bought a nice little wooden frame number and a good mattress from right on futon for our guest room 3 years ago — it is super comfy as far as futons go, so I guess the fancy mattress is a winner. We certainly spent more money than I had expected (for a futon!) but the selection was great and both frame and mattress were available immediately. Our 3 year old son sleeps on it now.
I was just recently inspired to write this review because of my latest visit to Right-​on-​Futon. Our frame broke (correction, my husband bullied it into the elevator) during a move this spring. I called the store and explained the situation to «the guy» on the phone and he said that I could come in and they would order a new part — maybe a charge… maybe not. I went in 2 months later (I’m busy!) with the broken and nondescript, or so I thought, piece of wood. «The guy» disappeared into the basement and reemerged with the exact piece needed (attached to the arm of my same futon!) I didn’t even begin to babble on about which frame I had bought and when, etc — he is like the futon whisperer, or something! He even provided me with the necessary screws/​bolts! 5 minutes in the loading zone and no charge! Wow! Thank you very much sir!
I have to say though that the other Unilocalers are not mistaken when they claim that there is a certain condescension and general annoyance emitted by the employees there… such was the case each of the 3 times I have been in that store. I guess it is just part of the local color.

I have nothing but kind words for Right On Futon. The staff took their time to discuss their products and let us lay down on as many futons as we wanted. When there was a mix-​up and the wrong mattress was delivered to our house, they corrected the situation with no hassle and even knocked a few bucks off the cost of the new mattress. That’s good business. Our new futon is attractive and comfy and looks like it will outlast my previous futons in terms of quality.
If you need a futon, go to these guys.

We decided that since, now, we’re sorta grown up, then we should get a sorta grown up bed. Sorta.
We outgrew the uncomfortable metal futon from Target and moved on to a handmade wooden model with a high end mattress. The salesman was great, let us browse, sit and lie down without stalking. When we had a question he magically appeared and answered it.
We chose Chuck’s Pine Frame. I totally recommend it! It comes in two pieces (four if you have arms) and is held together with a few bolts and is a snap to put together/​take apart. It is comfortable and the wood is gorgeous. They have a wide selection of mattresses and have tons of ready made covers or you can select your fabric and have one custom made. The delivery charge is cheap and the set up quick.
If you are looking for a futon, come here!

3.5 stars…
I’m torn about Right-​On Futon.
I bought my frame from there (cheap-​o metal one for $ 99) around 4 years ago and my experience was good. Then part of the mechanism that moves the mattress broke. The lady on the phone was very helpful and offered to replace the part that broke (they couldn’t-it was a «rivet» that popped). I wanted a less expensive frame but still quality. After some comparison shopping their prices aren’t outrageous, but they aren’t great deals either.
I ended up buying the cheapest wood frame they have ($ 240). The salesperson, while helpful, had a constant degree of condescension in his voice/​tone. I felt like every frame I was considering I had to ask all the questions that a sales person with an empty store (aside from me) would normally offer up. I had to get the thing home and put it together to realize it had three «modes» bed, couch, and lounge.
Luckily I won’t need to visit for a while… maybe by the next time I have a need for a mattress/​cover, etc. my experience will be better… or I’ll have found somewhere else to shop.

Oh I want to give Right-​On Futon a 5 star. I wanted this experience to be great. We did our research and took our time, this was our first big purchase my fiancé and I made at the time. We were eager looking forward to an upgrade to our Wal*Mart futon that I had throughout my college. We needed a couch and an extra bed for guests and parents that visit for the weekend. We both visited the store (at its older location) numerous times and throughout the day to try different futons to see which one we would like. We ended up getting middle-​of-​the-​line frame and mattress that we though would work for us. In a little over a year the frame fell apart when my Mom was visiting due to the barrel nuts popping apart in two pieces. Our neighbor was kind enough to let us borrow his futon so my mom had a place to sit. I am glad that she, our cat and our dog (both frequent users of the futon as well as the space underneath the futon) were not hurt. I emailed them and in a few hours got a call stating just bring in the broken nuts and damaged pieces and they will replace them. A few days later when I could get the parts there (I had to find a way to get the parts to the store because we have small cars and paid for delivery when we bought the futon) I met Liz, who said she was the owner. She then informed me that the popping barrel nuts have been a reoccurring problem and the manufacturer just changed the design and material of the barrel nuts a month ago. She then found a similar frame and started to exchange the broken nuts and told me that the remaining 2 of the 8 that were not broken should be okay. I told her I wanted new bolts, new nuts, new hardware. If there has been a product redesign that A.) would have been good to know before our futon failed and came apart (to prevent any bodily harm) and B.) would like to know for sure that the new parts will fit our frame, which has also been redesigned. Liz told us that we would have to pay for someone to come out to deliver/​install the parts. She then proceeded to amass the parts for us to take home. She brought out the spanners of the wrong design, then the wrong finish. The new bolts were too long for our frame. After waiting around for 20 minutes while she was running around she agreed to just have someone come to our place with the new parts/​hardware and fix our futon. When he arrived (with good communication to keep us informed when he would arrive) he brought the same pieces that Liz tried to hoc/​dupe me with at the store. He said that he was glad that we had the futon frame that we did because Liz thought we had a different design and finish, which was not in stock. (Great, so Liz is rying to fix the futon with the wrong parts!) He installed the wrong spanners (now our futon has two different finishes, and half of the futon wobbles a quarter of an inch and makes a twack sound every time in the «bed» position as the rails make contact with the new spanner, which is slightly lower than the old one) pretty fast but at this point we were worn and just wanted to eliminate this store/​experience from our lives. When chatting with the delivery/​installation guy, he told us that he has had this problem for the last 2 years that he has worked for the store as a futon delivery/​installation guy. As he left he just threw away the packaging in the trash can in our building’s vestibule, so I still had to throw the trash away. So, Right-​On Futon sells a product that they know has design problems and could hurt and damage other things. All Liz offers is that they will honor the warranty when it does fail. She did not seem to understand the concept that I would prefer the full truth and just be told that these nuts have been a problem, here are some extras to replace the ones that break as they might or might not. Even better would be for Liz to not use a faulty design/​supplier/​manufacturer. That is her business decision. Mine is to try to purge this experience and the store’s existence from our memories. Unilocal has helped directed us in the past and I wish to return the favor and try to help someone else learn from our bad experience.

Walking by one summer day, I saw a cute display in the window of a futon with an adorable set of pillows.
I went in. The store was empty, other than a lone employee.
I said, «Hi there — I like the pillows in the window display. Are they for sale?»
And the salesperson said, «We’re called Right-​On Futon, not Right-​On Pillow.»
Geez, thanks. Jerk.

Good futons, but don’t forget the gold card.
I bought one about 9 months ago, and it is still holding up just fine. I got the el-​cheapo metal frame for $ 99, they also have more sturdy wood frames that are custom built. The mattress is really comfortable (at $ 200 it better be). Also, the futons need a futon cover so that’s another $ 40. Don’t have a truck/​SUV? Well that’s another $ 30 for delivery. All told, I spent close to $ 400 there but I don’t regret my purchase. If you go see the futons at Wal-​Mart they are complete junk and their mattresses are ½ the thickness as the ones they sell at Right On Futon. If you are someone like me who is going to use a futon as their primary bed, I recommend splurging a bit and buying a good futon instead of getting a cheap one at a big box store.

I moved into a studio apartment and wanted to buy a high quality futon that would serve as a nice couch when I eventually moved into a larger apartment. Right On Futon had exactly what I was looking for — a gorgeous futon that doubles as a gorgeous couch, that is also super comfortable to sleep on! But their selection is only part of the reason I gave them 5 stars. Right On Futon had the BEST customer service I’d ever experienced.
While I was initially shopping, another customer came in and explained that while they were moving, they lost the hardware for their futon. The salesman was quick to give them the hardware they needed without hesitation. Good sign. I ended up purchasing a frame in Cherry wood. I had it delivered to my new apartment, where I realized that the color wasn’t quite working with the rest of my décor. I spent a couple of weeks attempting to make it work before I gave up and called the store. Even though it was past the 30-​day return policy, they allowed me to exchange for a different finish! They picked up the old Cherry stained futon and delivered the new Espresso futon for a small (and totally reasonable, considering) restocking fee.
When I was assembling the new futon, one of the arms broke on me due to a manufacturing defect (it wasn’t glued properly and split apart). I called the store and they arranged to get me a new arm that same day! Just try to get that level of customer service from American Mattress!
I’ve now had the futon for almost 3 years and I can honestly say this is one of the best purchases I ever made. I can’t say enough about Right On Futon — excellent product at a reasonable price, plus terrific customer service!

After our new couch was delayed for the second time from the furniture store, we decided to invest in a futon that could eventually be moved into our spare room. I’d seen Right On Futon before and figured they’d be a good place to try. They were great! The staff was extremely helpful and our salesguy was very patient explaining all of the prices and covers. It was delivered within a week and the delivery guy put it together and threw away the packing materials for us (for a small added fee – something like $ 15). If I’m ever in the need for another futon, I’ll certainly go here.