PetSmart

So we usually get our dog and fish food from here and it’s been two times that i come to this location and ask the lady on the register of their sell or have a specific product both time the same lady has raised her shoulders and made a confused faced. If she works at a pet store she should at least be familiar with the product or tell us what aisle we should try to find it on. But she never says a work her name is Lorna

I had read some bad reviews so I was reluctant but I was pleasantly surprised at how fantastic their groomers did particularly Carolyn. She only took 2 hours and let me pick her up an hour later at closing cuz I was in the middle of grocery shopping. I came back and Carolyn explained in detail with evident knowledge on how my Horchata did at her first grooming appt. I was relieved and felt like I left her in caring hands.

Always had an ease shopping in this location. People have to remember its a smaller store compared to their bigger stores elsewhere so they are not going to carry everything your looking for or offer a variety of services.
I’ve always found their staff to be excellent in helping you out with what your looking for. I’ve never shopped here in the afternoons so Idk how busy it might get during rush hour and I haven’t had the need to use their grooming services either. I would recommend coming here in the morning for your pets needs because theirs hardly any one shopping at that time.

I am a owner of 7 lovely Dogs. and grooming, shopping every 2 weeks simply giving them the extra care for my pets is a must. This petsmart store Has the most unprofessional costumer service, Every one who works here is rude and can’t seem to even be able to help you with your questions. Every Time I want to use a coupon in this store The cashiers are simply «Slow» for some reason they don’t know how to scan coupons .The Grooming salon Staff are simply Rude they Lie when it comes to Making a appointment for your dog, by them saying «we are full we can’t take care of your pet“when yet I’ve checked online and it says they are available for services. even outside the Grooming salon it’s says walk-​ins welcome, and when they do decide to Give you service My pets are never on time time they Give you a time to pick up your pet. and their respond is they are not ready yet I need 2 more hours! Are you kidding me?! This is something I have to deal with all the time. Like Hello every ones Agenda is Busy and it’s pretty annoying on how Your time and agenda can change. simply because they are Lazy I’ve caught the staff at the grooming salon plenty of times chilling or on their phone. instead of taking care of the pets that go in for service. this upsets me so much I’ve never experienced this behavior in any petsmart But this location. Only reason I come to this store is Because I’m 5 minutes away. on top of that they want to Give you their Nasty attitude. also there is never Clothes in this store So Good Luck to you if you are trying to shop for your pet, you might just not find anything!! and Get a nasty attitude in return or simply might end up with a clueless staff that can’t Give you right answers.

GREAT DOG GROOMING!!! My princess looks great The manger Amanda made my lulu look amazing and I couldn’t be happier with the results. Thank you so much!

Absolutely love this spot. They opened before the other stores in the area so I’m excited. What I do love is that they have door coupons that work right away and I saved $ 5 and was able to still take more coupons (per store employee) for use next time. You know coupons are a necessity and it’s awesome that they are using them right away.
The fact that they are so close to my home and on my route to and from work really is a plus. A convenient spot for anyone coming off the I55 and this is a really nice (but small) Petsmart. It doesn’t matter though because they have everything I need. Although they don’t have a Dr in the facility (Banfield), they do have. A groomer and a few other extras so definitely worth it if you want to get things done for your pets. Certainly not the biggest store, but well worth it for the neighborhood indeed.