Pet Luv Pet Center

I can’t say enough about Alex the puppy store manager. She went way out of her way to hold onto a dog I was interested in after the passing of my beloved dog on ⁹⁄₁₁. She knew I would come back for Maxwell and I did. He’s an awesome little dog who is extremely intelligent for only being 4 months old. He reminds me of how smart my dog who passed away was. Max is helping me though my grieving process and I feel I helped him find a great home.
Thanks Alex for your compassion and excellent customer service! Max thanks you as well. We’ll have to stop by and visit. I could have taken them all home if I could. I hope they all fine a safe and happy home.

Horrible conditions… Cages are unclean and the puppies were lying down in their own filth. Seemed like none of the employees actually cared. Walked out feeling outright disgusted and sad for those poor dogs.

It’s been a long time since I have been in a pet store that sold animals and not just pet supplies, and I have no reason to be in one again.
The first thing I experienced (aside from the horror that there are people who happily keep puppy mills in business) was sticker shock. The dogs here start at a few hundred dollars and go over the thousand dollar mark. Yet there are homeless dogs at the animal shelter for $ 65.00 who also need homes. I see German Shepherds at the shelter all the time, I had no idea they cost $ 999.00.
Also I can understand why a city-​run, underfunded shelter smells like animal waste, why does a shop that wants $ 2000.00 for a shiperipoopy or whatever the designer breed of the day is? I would expect the store to look and smell very clean, and the animals to be in comfortable and humane-​looking accommodations. I didn’t see that.
Also, at least when I go to pet boutiques that carry expensive over-​the-​top pet accessories like strollers and $ 75.00 leather collars, they donate food and money to rescue groups, instead of promoting the reason why we need such organizations.
Please. Save yourself a load of cash, and a dog’s (or cat’s) life, and get a shelter animal instead.

Drove from Cleveland to look at their advertised Bichon in May 2013. They were more than accomodating and friendly. I purchased the little gal, took her to their vet, confirmed she had a cough, gave us free medication and a check-​up and I was on my way back home. I had her checked at our local vet and he said she had a slight touch of bronchitis and her coughing stopped a few days later. She is full of spunk and energy and my wife is very happy with our little Gigi. As for people talking about a dirty store that is stinky, I’m not sure what they expext with 50 pups on-​site. The stores in Cleveland smell much worse. I would drive there for another pup any time. Nice owners, great help, completely satisfied.

All right so I actually purchased a pup here around Christmas time for my significant other. I thought the store was clean enough and the little guy i selected is the love of my life to this day! wouldn’t trade him for the world. buying a pet here comes with a free initial visit to their recommended veterinarian, which is a wonderful facility. however, a word to the wise —
— my pup had kennel cough and coccidia (causes severe diarrhea in dogs, nasty internal parasite). i was SCARED OUT OF MY MIND because our pup stopped eating and drinking after one day being home and literally wouldn’t move. thankfully he was treated, but he was only 2lbs when we got him and the vet said he would have died from kennel cough if we waited a day later. since kennel cough is airborne i wouldnt be surprised if every damn dog there had it. the recommended animal hospital was wonderful and Pet Luv did cover all of the costs for alllll of his medications, but it was a terrifying experience
— when i picked up my pup, they were just finishing him up and i heard the ‘groomer’ (use the term loosely) say ‘&$@%, you dont have your damn rabies so calm the &$(@ down”. I almost lost it but of course the guy brushed it off
— floors were dirty and they had nasty toys for the pups to play with.
so — love my dog Champ, thankfully he is healthy and wonderful but know what you are getting. every dog in that place is probably sick, unfortunately. go to the PetSmart across the street and they will tell you the same (unfortunately). from any place, be sure to take the pup to the vet as recommended but. this experience saddened me. the three stars is because my little Champ is amazing.

I came back twice within the same week and noticed that this place smelled more foul. The crates seem to be more filled and puppies are plain stinky. Their price remains the same.

WOW. Four words: Read the filtered reviews.
I just stepped in this place and it is DESPICABLE. On top of lying about where they get their puppies (We never get them from puppy mills, we get them from licensed breeders), and then when asked about the licensed breeders, they then change the story to «we have agents purchase them for us so we have no idea where they actually come from.» They have no guarentee of hip/​health, they mistreat the animals and the puppies that come from there develop severe psychological and medical problems as a result of having to live CRAMPED in a small wire cage with his own urine and feces without any human contact and no exercise…
DO NOT SUPPORT THIS ESTABLISHMENT.

Got the best puppy here. He is the greatest lil guy. Unfortunately, he had kennel cough when I got him home, but I contacted them and they sent me to their vet and we got it cleared up. At least they took care of it at no charge to me. I would buy another dog here despite this incident and it looks like they remodeled and cleaned the place up, since I got my dog. Hopefully that will help keep the animals healthy until they get to their new homes. They always have a unique and good selection of dogs, too. Worth checking out, if you are in the market for a puppy.

Stopped in here this weekend to take a look at the puppies just for kicks. I have been here plenty of times in the past. Usually after stopping in at the China Buffet next door.
Anywho, I was impressed at how the place has been remodeled. This place looks a whole lot cleaner and more organized. They were able to expand the kennel area and the puppies seem to have more room.
I will definitely be back again. maybe next time i will take home a pup for my lil guys.

Very knowledgeable staff and prices are very competitive on products, why go anywhere else.