Oral Surgery Associates

I have been going to Oral Surgery Associates for years and I’ve always had a great experience. From the front desk, the assistants, nurses, to Dr Evaskus, I feel the service is top notch. The staff are knowledgeable and professional. I have referred many friends and they have the same experience at Oral Surgery Associates. My friends have commented how quick and painless the tooth extractions are and they can’t believe they’ve been going to other people when they could have been going to see Dr evaskus! I have only heard and experienced positive interactions at this office. I highly recommend it! I will continue to go there for all my oral surgery needs and refer people I know.

STAY AWAY! Trust me find another place to go to. Just left feeling lied to. I asked when I made my appointment how much my insurance would cover and how much my copay would be. I was told between $ 25 to 40 but I left paying $ 115. They tell me after the consultation that my dental insurance doesn’t cover the consultation but where was this information when I asked? This place is a joke. Don’t bother. The doctor seemed okay but I won’t be going back because the quote they gave me for my procedure will be different at the end no doubt. I read some of the reviews below before I came on and I almost cancelled my appointment. I wish I had. :(

Dr. Mike Papadimitriou and staff did a super job removing my tooth. No pain and quick healing.

HIPAA Violation + Scam + Incompetence = Stay away! Where to start? I shouldn’t need to say anything more for you to look elsewhere, but just in case you want details… here it is. I had a procedure done to remove gum which had high potential for infection. So then comes the bill. I have NEVER had issues with my insurance (very good insurance). Comments like «I can’t believe your insurance offers this option» or «I have never seen insurance cover such a large portion of the bill» is what I usually get from the docs office. So I moved to Chicago and needed to find an oral surgeon. I find one conveniently located in between my work and home. I Unilocal Oral Surgery Associates, and see the issues on billing, but think to my self «these people must have poor insurance».
Boy was I wrong. I got the bill. 0% covered by insurance. I call the office and tell them that this must be a mistake. They explain that my insurance does not cover a sequestrectomy, and the anesthesia. I was told there was nothing they could do and my insurance was at fault. Followed by «we need payment». I knew this was incorrect so I called my insurance. Turns out that they were filing medical rather than dental. I eventually taught their billing department who to bill. Again my bill came back at 0% coverage. So I follow up with my insurance to find they have not submitted the correct information. I was told «there is nothing more we can submit, and I need to pay my bill» from the office on Peterson.
I requested all information submitted to my insurance. THEY SENT ME ANOTHER PATIENTS INFORMATION! I realized they never sent the information requested to my insurance after receiving MY information. So I requested they send in the correct information which was refused by the Peterson as they «already sent all that is needed». So I go in their office on a Saturday. They eventually agree to send in the requested information. Boom, majority of Anesthesia is covered within a week. Followed by the majority of the sequestectomy covered a couple weeks later. In addition to getting coverage, the «In-​Network price» was hundreds less than the full amount they were trying to jack me for out of pocket. To tie everything together… This ordeal took about 6 months while I was getting letters about being «over due» and possibly sent to collections. Unbelievable.

Dr. Herzog seems like a great dental surgeon that has great recommendations from other dentists. As for his office staff… They are INCOMPETENT people. First of all, they make you pay your entire visit upfront even with the explanation of benefits from the insurance. After they receive the money from the insurance it’s nothing but a drama to be reimbursed… (2 months later and we are still waiting on reimbursement)… Secondly, Tracey the office manager is a liar… in one of my numerous conversations with her regarding our reimbursement she kept lying and twisting her words to justify why we were not yet due the money… They received their money from Aetna, they received money from us… what more do they want??? Personally, I think that they should really not work with insurance, it’s not for them… or hire competent medical billing staff who knows how to properly bill the insurance! All of this drama came from just the office consultation… I am dreading what’s going to happen with the actual surgery, which we already have the EOB from the insurance and were told by Aetna not to pay the entire surgery up front… Can’t wait to see what happens with this… So, if you don’t mind paying in full and waiting for your money — this could be the dentist for you. If you are not willing to pay for services covered by insurance and don’t like idiotic office staff, STAY AWAY!!!

Warning: this office did not honor the Careington discount plan as they claim to. I have dental insurance, but dental implants are not covered and I purchased a discount plan to get 20 percent off. I checked with Careington and Oral Surgery Associates is in their network. I arrived for my eval and at the end of the visit was told my discount could not be used for any concrete reason. I tried to get an answer for about 30 minutes and finally left because I thought my head was going to explode from dealing with such incompetence. This actually may have worked in my favor because I got another opinion and was told an implant runs 1900 and Oral Surgery Associates was going to charge 2800. The doctor seemed fine, but the rest of the practice needs some help.

I was sent to OSA by Dr. Sfikas, a great dentist with a great staff, so I suppose I was expecting good care for a wisdom tooth extraction. I came in for a consult with Dr. Evaskus and was hoping to have him do the job, as I found him to be very discursive and professional. I was disappointed when Dr. Papadimitriou (sp?) was to perform the surgery. He is a much younger doctor, and my age-​ism got the better of me, and I was extremely nervous the day of the surgery. I was anesthetized and out within a half hour. I laughed out loud when he pulled the bloody tooth out of my mouth because it was SO fast. I was warned by both he and Dr. Evaskus that some extensive force might be necessary to get this lower wisdom tooth out, so I was expecting more trauma. Two to three minutes after the tooth was out, I was stitched up and ready for discharge instructions. I was given a script for codeine, and filled it on my way home, but never used it — a few ibuprophen over the next few days sufficed. I thought a hole might have been left in the back of my mouth after the stitches came out, but it healed nicely. Very well done.
Again, this is high praise from someone who does NOT like dental work.

I had an impacted wisdom tooth and a badly decomposed molar removed today. I have always had a HUGE phobia with tooth extractions since I was a little boy so I had to undergo sedation today. The doctor is just a really nice guy with no big ego. He explains everything very well and answers any of your questions. The staff is also excellent and very accommodating. The BP machine would turn on every 10 minutes and it would trigger my anxiety and cause my heart rate to go up so they gladly turned it off while they were prepping.
From the front desk to the Medical/​Insurance Specialist I cannot thank these guys enough for making my experience a positive one (coming from a guy who has a huge tooth extraction phobia). If you are a wuss like me and want peace of mind you should go to this facility. It is also a very clean facility. Don’t be fooled by the so so neighborhood.

I recently had all four of my wisdom teeth removed by Dr. Evaskus. Overall I had a positive experience at Oral Surgery Associates. I think the assistants are friendly and nice. The doctor wasn’t very chatty or social but my surgery went well. I recovered very quickly! I was afraid there would be lots of swelling since he said my bottom teeth were impacted and he had to cut them in half. I opted for the IV sedation, felt nothing and woke up just as they finished cleaning me up. I returned today for my consult and they said I am healing well. I dont really have any complaints, I hope everything with the insurance works out and I don’t have to pay more than 20%.

Saw Dr. Herzog. Was very happy with him, the consult was pretty simple and I was back in a couple days later for surgery. The process was as painless as could be hoped for and I found the doctor friendly and personable. I would definitely recommend him to others.

RUDE! RUDE! RUDE! Worst experience I ever had in my whole life! I The staff was not friendly and never kept me updated. Then Dr. David Evaskus gave off such a bad vibe when he came into the room, with a stone face and a condescending attitude, that I immediately got out of there! Yes that’s right, I left without getting treatment for the extreme pain I was experiencing and the office manager didn’t care, at all. WOW, I wonder where she gets that attitude? The Doctor perhaps?! I would seek treatment anywhere else but there!!!

Dr. Herzog removed my son’s wisdom teeth, however the office staff was impersonal and not well informed. I called a week or so prior to discuss cost and insurance. The woman who answered the phone said «yes» we accept Humana… they also wanted the entire cost up front (just a litle over $ 1500.00) who has that kind of cash? about a month in a half later I was checking on the status of my claim and ended needing to call the office. «We dont take Humana» she said… Needless to say I would not return.

Got three teeth extracted yesterday by Dr. Papadimitriou. I had such a good experience, the staff was so very nice to me. The staff really seemed to care about how I was feeling and made me feel as comfortable as possible. I really don’t have anything negative to say!

My experience was just ok. While the oral surgeon I saw was competent, I didn’t get a friendly vibe from him or the office. Don’t get me wrong – they weren’t explicitly unfriendly but they weren’t explicitly friendly either.
I must admit that I may have just been spoiled by my previous dental offices where I felt like the staff really got to know me on a first name basis. Here, it just felt impersonal.

Dr. Papadimitriou removed one of my wisdom teeth just a few days ago. I was surprised how fast they set up my consultation and got me in before the end of the year. It’s pretty hard to get an appointment at most oral surgery places (2 months out).
Oral surgeons make a lot of money removing wisdom teeth — I thought for sure they were going to remove all 4. Dr. Papadimitriou recommended only removing 1 of my wisdom teeth and explained in great detail why I shouldn’t have the other three removed.
The girls up front handled my health insurance claim and sorted out all the details. Recovery is going well.

I will start this review to say that they did a great job on my son’s teeth.!! BUT, they hijack you to pay 99% of the anticpated bill upfront or they won’t work on you. We have excellent insurnace, they called to confirm and they are a Delta affilliate, but they made us pay $ 2900 of a $ 3000 bill when they new they would be reimbursed at least 50% of that amount. the office staff is pleasant but i think they do this to all customers so they are used to having people yell at them all day. I paid and had to wait over 3 months for a refund (over $ 1800) since they screwed up their submission to both our insurance companies. that is a lot of money to most people, but the doctors get to invest your money while they wait for a letter from the insurance company. They never apoligized that they made a mistake, wanted interest on my refund. I would call your insurance company first then tell them what YOU WILL PAY THEM. that was our mistake, they took advantage of us and who knows how many more.

I saw Dr. Papadimitriou to have two wisdom teeth removed and he was the first dentist to actually explain to me what was going to happen when I had my procedure. (It scared the bejeezus out of me, but at least I felt fully informed). Very helpful and professional staff, who made me feel as comfortable as possible!