Nail Fetish

Wonderful place! Very beautiful atmosphere. Never been to a nail salon this clean and uses gloves for pedicures! Highly recommend this place.

This is my neighborhood spot. I love it, the girls are nice and they do a good job!

My appt was at noon. I was seen on time. The place was clean and the ambiance was very nice. Yesenia gave me an awesome pedi and no chip mani. She’s great! If I had to criticize one thing it would be that they have a limited «no chip» selection. They we out of most of the bright colors on the color chart.

Monthly special of $ 30 mani-​ped, sold! My 6pm appointment went pretty smoothly. I was offered water in which I partook. Nothing fancy here, no UV lights for drying or fans even. You just wait it out and get sprayed with the aerosol nail drying can. I like the pressure of the massages for both my arms and legs. The girl that did my nails did a nice job. I like knowing that I can come here now, especially since I live so close by. The have various specials that they email you about if you get on their distribution list, and they have a punch card as well.

Walked in without appointment to see if they could take me for a quick manicure. Two employees were doing each others nails and looked annoyed that I interrupted. Not the best attention to detail on the actual manicure part. Picked an Essie Polish that was pretty much bone dry. I offered to pick a new color as soon as I realized, but she said no. Instead, she kept adding thinner to the polish, and my nails ended up looking worse than if I were to do them myself. Very disappointed, will never go back!

I’ve been going there for years. Ana and Yesenia are friendly and pretty much great! They keep the place clean, organized, their business has been going for a few years now for a reason. So I highly recommend them, my manicures and pedicures last because they take their time, and both Ana and Yesenia are good at what they do.

This is my go to spa. Very friendly staff. Ana is my fave. I have taken my best friends here when they’re in town. I have even taken my mom multiple times! I have no complaints at all! I recommend the no-​chips!

I have been coming here for a couple of years and I love it! I’m dissapointed that they have bad reviews — all because of their groupon. I personally love them! Love their service. The girls are so friendly and I love their selection in colors. Their no chip selection is also fantastic. Everything always looks so clean. It is also helpful that they make appts. I hate waiting to get my nails done and rather book with them ahead of time to avoid the long wait at other salons. I also love that they give you sea salt scrub to wash your hands and use the same for pedi’s; it’s so relaxing and refreshing! Their prices are also very consistent and inexpenive. If you’re in the neighborhood you def have to give them a try! They usually have amazing promotions!

I hate to write this review. I frequented this place quite often for pedicures. I loved that you could basically pull up — parking no problem — and get a service. Only had manicure once — I though the whole get up and wash your own hands was weird so I didn’t do that again but I was going for pedicures every other week or so. About May I noticed my big toe nail was looking weird… at Nail Fetish she removed the polish and said «you have a fungus» and showed me how discolored the nail was and that it was detaching. I was horrified. I went to a podiatrist who additionally confirmed this — $ 599.00 later after 2 lazer treatments — tons of lacquer applied daily — 9 months later my toe nails are still messed up. I live alone, don’t belong to any gym, and hadn’t been to any other salon when this occurred so the only place I could have gotten this is nail fetish. I contacted the salon and they denied saying I had to have contracted somewhere else — I explained it was impossible but I offered that they had not lost a customer I know these things happen if hey could please just tell me what to bring so I have my own appliances. They were not interested. So it’s unfortunate but now they have lost a customer. Just be careful for someone that is a little vain when it comes to my feet this has and continues to be a devastating experience.

I have seen a lot of the bad reviews given to Nail Fetish and it is unfortunate because it is a good place to go. I started going earlier this year and initially thought the owners were not very friendly but I understand they were going through a lot because of the «Groupon» fiasco. Once I started going more frequently I found the place to be serene and the service to be good. I like Yesenia for my no-​chip manicure but Ana is just as good. I would recommend the salon to anyone. It is best you call to make an appointment instead of walk-​in because there may be a wait.

Perhaps, if you are looking for a spa where you will be pampered in white bath robe, this may not meet your expectation. But, if you are looking for a friendly, neighbor spa that also offers fabulous specials, Nail Fetish got your back!!!
I’ve known owners for years and they are very friendly & professional ladies! I never had problem making appointments. The place is always neat too! That’s very important!!! On the top of that, Nail Fetish got a variety of No-​Chip colors that never makes me bored. Both Anna and Yessi (sorry if I misspelled!) have years of experiences with No-​Chip services, and i guarantee you will be happy with the results!

I feel bad that this place got so many bad reviews! And most of them are from people that just couldn’t get in with their groupon.
This place is nice. Nothing fancy. No neck massage like you get at some other places (at a higher price point), but the specials that they have at this place can’t be beat. I was in desperate need of a pedicure today, and I just happened to get an email from Nail Fetish about their $ 14 pedicures today only! Perfect!
I’ve been here several times for mani/​pedi, but only when they have specials (which you have to sign up for via email). Each time, I’ve been very happy with the results!

Oh boy — this place definitely suffered from being unprepared for a Groupon rush about a year ago. I have visited here pre and post Groupon and have actually had really great experiences. You definitely need to call ahead for an appointment. They only have a few women doing nail services so it’s not really walk-​in friendly.
Now that the Groupon rush seems to be over, it’s easier to call in and schedule an appointment. I really love the ladies who do nails here. They take their time and do a really nice job. They also introduced me to no-​chip manicures, which I was highly skeptical about. The no-​chips here lasted me about 2 weeks! Fabulous to get just before a vacation :)
Despite the earlier fumbles, give this place a try. The space is clean and beautiful and your nails will look great.

Got the Groupon, had similar problems as others as far as getting an appointment. NOTE a few weeks ago Groupon actually emailed me and said this business was having trouble scheduling appts, and would refund your groupon if you hadn’t used it yet — I would have done that, had I not already snagged an appt.
Would not go back. Unfriendly manicurist, no one acknowledged when I came in the door, no one helped me move my stuff around with wet toenails, no dryers for hands or feet.
Slightly warmer décor than other places in the hood, but way worse customer service. I will go back to Pinky Salon, but not to Nail Fetish.

I love GROUPON.
I HATE Nail Fetish.
You have to book apointments more than a month in advance. Probably the worst customer service I have ever experienced and I didn’t make it in the door. Its called the service industry for a reason, you have to make your clients happy so they want to come back to you. FAIL.

Eh.
Like most others, I snatched up the Groupon for Nail Fetish last spring. After leaving repeated messages, calling a bajillion times, and never hearing back from them, I was FINALLY able to schedule an appointment last week.
Pros: Decent color selection, friendly staff, nice sugar/​salt scrubs made in-​house.
Cons: Took me 9 months to make an appointment, weird semi-​janky location (including the door being locked at all times), and my manicure was pretty chipped the next day. Pedicure wasn’t super great, either.
I probably wouldn’t go here again, but it wasn’t horrible.

Guess what my review is going to say. Go on, take a shot at it.
If you guessed: I bought a Groupon, called many times over many months, left many voicemails, never had any returned, actually walked in one day only to be told NO because of the Groupon even though they were empty, then you are correct!
Or you are one of the many, many others that also bought a Groupon only to find out that Nail Fetish thought Groupon was like winning the lotto and they didn’t actually have to do anything for the money.
Best part was I left a message on Sunday for an appointment (without mentioning the Groupon) and they still didn’t call back till Thursday afternoon. Alas I’ve had my money refunded by Groupon so now I’ll have to resign myself to having voicemails returned in a timely fashion.
I do wonder how much money from the sale Groupon holds back for refunds…

Could NEVER get an appointment with Nail Fetish! I called and called and called. I left message, after messgae, after message.
NO RESPONSE!
I decided that I would:
1.) Cancel my Groupon (which is simple… just call Groupon customer service… the best customer service in the world!)
2.) Write this review on Unilocal to help others in my situation
3.) Patron all the other wonderful mani/​pedi spots in Chicago!
P. S. The only reason I didn’t give only 1 star to Nail Fetish was that I’ve only given a 1-​star review for the US Postal Office, and I don’t feel ANYONE can be as bad as the USPS :-).

In April, I bought a coupon from Groupon for a mani/​pedi and I have not been able to get an appointment.
I bought the coupon specifically to use in the summer months for wedding related events that I will need to attend. I am currently trying to schedule a manu/​pedi for the end of July (a full month ahead of time) and was told that there are very limited appointments available. Furthermore, you never get to speak to anyone. You have to keep leaving a message, then wait for a return call (which you never know when is coming), and the cycle continues.
If you don’t have the resources to run a promotion (like the one on Groupon) then you shouldn’t run the promotion. I live a block from this place and once I use the coupon, I do not ever plan on coming back. Its just not worth it — no matter how great the mani/​pedi.

$ 8 polish change? I’m sold!
The polish change includes basically everything that a mani does, minus the cutting of the cuticles! Nice hand/​arm massage. Nice smelling scrub. Nice!
My manicurist was SO darling! I was so indecisive about my polish color that she actually helped me weigh the pros and cons about each color. Talk about service! Also, we had this fun little convo about volunteering and other non-​alcohol related activities.
The salon itself is cute and cozy! It’s kinda hidden as it’s on busy, busy Ashland, so keep on the lookout. One plus is the abundance of street parking. Give it some love, people!