Mitazi Salon

I visited Mitazi for a no chip today. Masha did a great job. She was very attentive in filing and shaping my nails and very detail oriented. The color was exactly what I wanted. I used a Groupon but didn’t feel as though I was treated differently than any other customer. At the end, I was given a card with more specials including a $ 25 no chip. I would go back even without a promotion.

Bought a Groupon, here is my tale. Not only was my waxer rude, the waxing room was not very clean or nice. Example — the table had a rubber mat on top, with a tiny ratty rag to sit upon. Ew. I’m someone who is trying not to judge as harshly, and told myself to be open at this point. While I was on the table, with nothing to wipe or cover up with, the waxer (maybe owner) left numerous times and left the door open. One of these times she came back while on the phone (WHAT?!) talking to an employee who didn’t want to come into work. I felt so unwelcome, uncomfortable and just overall gross and even somewhat violated. Afterwards there was nothing to clean up the wax residue that was on me still (which was more than I was used to as an experienced waxer). After the horrors were over, when I went to pull up my Groupon up to use it. It showed up as already used (an error on Groupon’s behalf due to trying to schedule the appointment through the app etc… all was fixed by amazing customer service.) HOWEVER — the owner lady who waxed me, while on the phone with the door open, immediately accused me of lying and walked away after chastising me in front of the other guests and employees. (Maybe TMI, but I DEFINITELY wasn’t waxed the day before which was obvious. I also immediatley called after the Groupon app scheduled the wrong day. I explained my situation and they said everything was good and didn’t) It was embarrassing to say the least. What a mess of a «salon». I will never go back. I think she may have even double dipped the waxing stick… which grosses me out to think about it too much.
The sad part was my wax was alright, I’m just afraid what type of diseases I could get going back… :c

Meh. I was hoping for the best since they’re in the area. I left here with bleeding cuticles, though, so be warned.
The place is cute, quaint, and relatively peaceful. The staff friendly.
The pedicure is very basic. They are one of those shops that doesn’t have the fancy spa chairs — they bring a pedicure basin to the foot of whatever chair you’re sitting in. The pedicure basin was protected by a plastic guard though, so that was respectable. The girl that did my pedicure BARELY addressed my cuticles (arguably one of the more important parts about a pedicure). She was literally just going through the motions. Then, the paint she brought over as «perfect match» to the Big Apple Red I was getting on my hands was not hardly a perfect match. It’s more like burgundy. Ugh. Mad annoying. I didn’t say anything though, because I knew I wasn’t coming back and by the time I noticed it was too late.
The manicure is where things got turned up. The girl doing my manicure had a problem polar opposite of the one doing my pedi. Her problem was that she was TOO hard on my cuticles. So hard that she ruined them and left them bleeding. She applied that blue liquid, which only caused it to burn. By the time I was through some of my fingers looked like I’d fed them to a hungry dog and then took them back. Not ok.
Then, when it came time to checkout I checked-​in on Unilocal to redeem an offer but the offer expired 7 months ago. Whatev. Not likely to be coming back here again.

Good no chip mani aesthetically – but I had to go back in 2 times to get 3 different nails fixed as they all chipped in less than a week. It was super annoying and no one ever even apologized or said anything about me coming back in 2 times for the same issue. It’s a no chip– so it’s supposed to do exactly that. Very disappointing. The owner looked me right in the face and didnt even say anything about how I was back multiple times. Rude and unprofessional. Definitely not worth the money here.

The woman who did my nails did a pretty good job, but she cut 2 of my cuticles too low and made them bleed. This was several days ago and those fingers still hurt where she cut me. I’ve never had this happen before, and I get manicures a lot.

Went in with a groupon — they charge $ 10 for a soak off if you’re using a groupon (usually it’s included in their no chip, so basically they make up a good chunk of the money this way). Longest manicure of my life which would have been okay ultimately if it were amazing, but I’m noticing weird white spots/​discoloration and it’s day 3! Not pleased.

I love going to Mitazi. Been going there for the last 3 years for manicures, pedicures, and waxing and every experience has been wonderful. They take their time with your nails and the eyebrow waxes are perfection. The salon is clean and I always feel so relaxed during and after the service.

Goisa is the best! She is dedicated and always does an amazing job. She is great at waxing eyebrows. I will not go anywhere else as long as Gosia is here! After reading all of these great facial reviews, Ill have to book one of those with her too! Great customer service!

I was soooo skeptical. I came in for a Brazilian with a Groupon and also booked a full leg. They were very nice and I waited a few minutes while the last client left.
I’ve had a few Brazilians and I am not regular with them so in my mind I had decided to just do a bikini wax to lessen the pain. But then I forgot and told her Brazilian. The lady came in and looked at the forest growing from my nether regions and suggested that I get a bikini and leg wax only… and probably a boyfriend to up my incentive to keep my body waxed. She was really cool about it and did a very thorough job. I was randomly walking down the street touching my legs.
She told me to come back in 3 – 4 weeks but here I am 14 weeks later thinking about it and wishing I had listened to her. Lol. I still don’t have a boyfriend so we know what’s going to happen when I get back there. But I am going back so…

Gosia gives hands down the best facials I have ever had. Her facial massage is truly a delight, and she massages your face for the better part of the hour. She is incredibly kind and knowledgable, and never tries to upsell me on products or services I don’t need.
I came in with flaky peeling skin ten days after a ski weekend — both sunburned and windchapped. She did a light peel which did not affect my very sensitive skin. I didn’t peel or flake at all after the facial — my skin was back to normal and I wish I had gone to see her earlier rather than my next scheduled appointment. I could have looked great ten days earlier!

Heard this salon added facials and since it’s in my neighborhood, I went to check it out. They were running a deal for $ 49 for first time facial customers. This was the worst facial I’ve ever had. Little product used, no extractions, no exfoliating, lots of wasted time with unnecessary massaging. Gosia even left the room for almost 10 mins during the facial, leaving me just lying on the table. Her cell phone rang with an incoming call that disrupted the soothing music and she never restarted it. Felt like she was texting while trying to work during the final minutes of the experience. I went home and was still peeling remains of the mask off my face. Hours later, my face had broken out in a reaction. Small red bumps all over my forehead and chest. Had to run to Walgreens and buy Benedryl. Horrible experience. Save your money and go elsewhere for a real facial experience.

I was in need of a no-​chip manicure badly. It had been about three weeks and my nails grow quickly. I booked online (which is so convenient, btw) for 7:15pm yesterday. I received a phone call informing me that if I had a no-​chip on already, I would need a soak off. They asked if I could come in 15 minutes earlier. Unfortunately, it was Ash Wednesday and church went even longer than expected. I showed up around 7:25 and asked if I could just reschedule. I didn’t want to force anyone to stay super late. Nina was AMAZING. She went so far above and beyond. In fact, she offered a soak off and polish change instead. I thought this sounded good. What I didn’t realize is that instead of doing a standard polish change, she actually filed my nails, filed my cuticles, and then did a NO-​CHIP polish change. She stayed later than everyone else, made very nice conversation, and did an AWESOME job. My nails look amazing. And, it was only $ 25. I am totally going to intersperse this «speed-​service» with my no-​chips. The space itself is also very cute with lots of little accessories for sale. Nina also told me that they do some other services like full-​massage, waxing, and spray tans. I might try those in the future.
I seriously cannot thank Mitazi and Nina enough for making me feel like they really care for their customers. If you are in the area, this place is seriously worth a stop.

I got a no-​chip manicure here today, and I’m so happy with it. I sometimes do my own nails and they turn out pretty well, so when I go to a salon, I expect the manicure to be at least as good or better than what I could do myself. Tatiana did my nails, and they look great. She was very attentive and meticulous, which I greatly appreciated. I don’t normally give 5 star reviews, but this manicure really deserves it! I think I’ve finally found my go-​to nail salon in Lincoln Park!

Hands down the best Brazilian I’ve ever gotten (I’ve tried other small places around LP and European Wax Center). As the other reviewers have stated, it’s super fast, virtually painless, and the waxers are professional and courteous. Had my friend who had never gotten a Brazilian before go to them and now she’s just as obsessed as I am!

Brazilian with Gosia. She went above and beyond and gave me a lot of good tips. Went on a Groupon and will be going back for sure… already made an appointment for another Brazilian and facial with Gosia. Thank you!

Came to Mitazi for their new and improved Facial services and it was AMAZING! The facial was indulged with Vitamin C and it was one of the best facials I have ever received. The lady was extremely gentle and made sure I felt comfortable the entire time. This is a new service offered at Mitazi and I would recommend anyone to go you will not be disappointed! Very reasonably price and amazing results. I will gladly come back here for my facials and of course nails. Beautiful salon with great friendly staff! Price was great for the service.

Salon Mitazi offering now FACIALS 50% off because of their NEW service !!! I scheduled appointment and was pleasantly surprised by the high level of service received. As to the facial itself, with Gosia, probably one of the better ones l have ever had. Will be regular customers for sure! She is very professional and highly educated about skin care. Don’t wait !!! The best price and service for 1h facial in Lincoln Park !

Went for waxing. She was quick! Very nice too. The place offers a lot. It’s cute place! The staff is friendly. Def coming back. :)

This is the least painful Brazilian I’ve ever had and it only took 15 minutes. I’ve been to 6 other salons total in the past, including sugaring salons. Nothing beats this. Amazing work and I will definitely be back. To top it all off, prices are great!

We went here for my best friend’s bachelorette weekend.
Pros
–Cute décor
–Felt clean
–good location of the salon
Cons
–Awkward location of the nail polish (in the one minute we looked at nail polish, someone went in front of us about 15 times so couldn’t see the colors)
–the lady kept rushing me and asking if I needed help picking the color and saying whichever one I was looking at was perfect. I said no, I’m fine and tried to decide for myself. Then the lady rudely told me to pick a color fast because she had a group of 5 coming in 30 minutes… I literally was taking 2 minutes to decide but she kept rushing me. When it relates to customer service, you should worry about the customer directly in front of you.
–I had no chip shellac nails on and the lady seemed really annoyed to take it off. She vigorously tried to file it down but was pretty rough and uncomfortable
–she started filing my nails vigorously again and overall seemed annoyed the whole time as if it was a burden.
I think customer service is so important and I love giving good reviews! Unfortunately I’m sitting here with my nails really sore and uncomfortable. As a suggestion, maybe they should treat customers better? I went here for an experience and to celebrate but instead I have a poor manicure and feeling a little annoyed. I would suggest trying somewhere else if you want to relax…

Friendly neighborhood salon with tons of great services. New online booking makes it simple and fast to book appointments. Highly recommended!

I’ve been coming to Mitazi for nearly three years for primarily their Brazilian waxes which are the BEST you will ever find. Not only is the service quick and as painless as you can get, but the results are phenomenal. Furthermore, the staff is super friendly and the spa is always offering great deals and promotions!
Also, although I go there primarily for waxes, they do everything from massages to spray tans to mani/​pedis!
Definitely a great find in the heart of Lincoln Park.

I was at MITAZI two times and I LOVE it. People who work there are SUPER NICE and very PROFESSIONAL.
Place is CLEAN. Elegant but at the same time very CUTE décor.
My GF presented that place to me and since there I am in LOVE with Mitazi People. Just feels GOOD to be there.
If you stop by MITAZI SALON they going to treat you like a princess. That’s for sure!

Went here with a girlfriend the other day, at the very last minute. We were attempting to get an appointment at a salon down the street, but as they were totally booked, we just scoped around and found this place. I went in with no expectations, but was greeted with a large glass of champagne, and from then forward, I knew it was going to be a great experience! We were treated so well, the salon is super cute and intimate, and the technicians actually TALK to you — with we both loved (let’s face it… this doesn’t happen too much at other places). There are none of those cliché massage chairs, which I also was a huge fan of. Everything was very sterile — no gross bath for my feet (which germs from who knows how many people… bleh). My toes turned out perfect. The tech took so much time and care to make sure they looked phenomenal… and it’s been a while, so she had her work set out. My friend’s nails also looked perfect, and they just kept the wine and champs flowing.
Bring cash if you can, because they offer 10% off!

Best massage ever! They just recently added massage therapists and I happen to be there when there was an opening. I was really tight and had a a lot of knots and she worked it all out and it was by far the best massage I have ever had! Got a great manicure right after, a perfect day!
Highly recommend for all of their services but yesterdays massage was awesome!

I go here for my brazilians. I come from the west loop because I haven’t trusted anyone else to do it for me. very friendly, quick, thorough, and good price!

This review is for the spray tan I received yesterday. This was my first time tanning at Mitazi, but I have gotten successful spray tans elsewhere in the past. I have absolutely experienced better and will not be returning.
After asking for the lightest glow possible I ended up with a streaky medium-​bronze mess. My face and décolletage are at least 4 – 5 shades darker than my natural skin and my legs are blotchy and orange. I am no stranger to spray tanning (I prepped my skin according to the Fantasy Tan website), and believe this was the result of a poor application.
Alas, I will now have to wear pantyhose to the wedding I am attending tomorrow in order to avoid looking like a freak.

I recently purchased a Groupon to Mitazi, and I’m now hooked! First, the place is just pleasant to walk into… nice décor, always nice and clean, and the staff is super friendly. I’ve gotten no-​chip manicures at a handful of places, and I can’t stand when it looks thick and heavy, but the gal who did mine here did a really good job. I think I may have picked an old bottle of polish because it didn’t last as long as I would have liked, but all in all, the quality of the work was good.
Few other things:
— They seem to have a lot of regulars, so that has say something about their services!
— I’ve gotten waxes here as well, and they seem pretty reasonably priced.
— They give new customers coupons for a handful of services, so that’s an added bonus!
— If you come in at just the right time, they may even offer you a glass of wine!

Everyone that works there is a gem!
Super clean and cute décor.
And very affordable.
I dont have a single complaint about this place and I’m a repeat customer!

I LOVE this place! I have been going there for spray tans since I moved to Lincoln Park. Hands down the best sprays I have ever gotten. They last about a week with proper care. You can even buy a spray package for a discount per spray. They have seasonal specials that they send out via their email lists that have great deals listed on them.
Have also heard from others that they do great waxing… quick and painless as can be.
New location is so cute. Very clean and professional services. They did a great job. They have fun seasonal events as well like a «Spring Break» event where they offer services for lower fees to try it out. The ladies are so nice and friendly as well.
I recommend this salon to anyone who needs a spray tan or waxing.

Silly me, I went to the old location, thank goodness that they did not move that far or I would be very late and in trouble with the technician!
Very lovely solon, love the metallic walls and the décor is very modern and beautiful. Wax was painless and quick, 15 minutes for me (but I have been doing this for a while). I read on their website that they take special care to sterilize everything and no double dipping into the wax jar. Thank you ladies at Mitazi for caring!

This nail salon just re-​opened after moving down the street. The inside of the new location is beautiful, the owner did a great job!
As for their services. I’ve had a mani and pedi done here and I loved it. Although this place is a little more expensive than others in the area, it is EXTREMELY CLEAN! Everything is sanitized and they don’t have those jetted tubs that just spread germs. They do a fantastic job.
I would highly recommend this place to anyone and everyone.