Metropolis Condominium Association

There’s a reason this place gets a one star from everyone. Absolutely horrible! Kim the manager will snake as much money as she can from you and is just an all around B. The weight room is horrible; machines and dumbbells are probably from the 70’s and are always on the verge of breaking. The printer in the media room has not been working for over two months now, even though they are well aware of the situation. Maintenance will take weeks to get back to you if you have an issue. And did I mention this place will get as much money as they can out of you. They will hit you with any kind of fee, penalty etc… the one and only positive of this place are the door guys and the maintenance crew when they do eventually show up. If you’re thinking about moving into this place, DO NOT DO IT! Worst managed complex I have ever lived in. Even if its cheap rent, dont do it; you have been warned and please don’t make the same mistake I made.

A nice building, location wise. Rents are typically reasonable. Like other reviewers though, the reason for the one star rating is the building rules and the tendency by the management to view ever situation as an opportunity to assess a fee or penalty. I have lived in other, more upscale condos and have not seen this attitude elsewhere. I guess I should have been warned when on signing the move-​in paperwork, I was told (with extreme relish on the news conveyor’s part) that they had very stiff penalties for all rule breaking!
Desk and valet staff are cordial, can’t beat the location and this is the place for you, as long as you read and understand every rule and regulation and abide by them. Don’t assume anything. Ask once, ask thrice or pay dearly for it.

I’ve been living here for almost a year now and can’t wait for my lease to end. This is by far the worst managed building I’ve ever lived in. A $ 300 move-​in fee and also a $ 300 move-​out fee are insane.
There are only two elevators in the building and one is broken at least half the time. I’ve been late to work more times than I can count because of this. If on the rare occasion the elevator is working, someone is using it to move in so you’re down to one elevator anyways.
They charge $ 100/​year to have a dog and do absolutely nothing to maintain the dog run on the terrace, it’s disgusting and 75% of the time there are no dog bags up there so people leave their dog business laying there. It’s so gross.
To top it all off the have the nerve to charge you $ 10 if you receive a package that is ‘large’ if you don’t come down to the lobby within an hour to pick it up. If you work from home and even need to use the conference room they charge you $ 50…outrageous!
Then there’s the valet. A couple of the guys are great, nicest guys I’ve ever met, but there’s another couple who make you feel like you’re inconveniencing them to get your car. I’ve been hung up on multiple times when calling them to get my car and have got into heated arguments with them because of their attitudes. I’m not comfortable having them park my car.
Even getting into the parking lot is an adventure, you have to deal with the one-​lane alley with two-​way traffic. I’ve had to back into traffic on Monroe St. on multiple occasions to allow someone to exit the alley and have also had to call the police to have rickshaw drivers removed from the alley at night.
There is no sense of customer service in this building, they even try to fine you $ 250 if you don’t break down your boxes before dropping them off in the garbage room.
If lived in several buildings in the city and this is the only one I regret moving into. I agree with curly e. 100%. Do not move into this disgusting building.

To start, please note I am NOT the first review. I see others periodically (all 1-​star – since you can’t rate a 0) but the management co conveniently deletes them.
This is the absolute worse management company I have ever dealt with; it’s a miracle that they are still open. The manager, Kim Wenkus, is one of those rare people in the world that lives to make others miserable, and to get money any way she can. I’ll list a few things she’s done this past year:
1) I moved me and my roommate’s belongings ($ 300 fee + $ 500 deposit) since my roommate was gone. When she returned with 1 carry-​on bag a couple weeks later, Kim charged her another $ 300 + $ 500 which makes NO sense since she did not move anything.
2) My fiancé, whom I have given full permission to get into my apartment (you have to per-​sign a form) was not allowed to go into my apartment. Kim wanted to get another $ 75 from me for a lock-​out fee, though it was not a lock-​out
3) I had a couple of lightbulbs change (2 lightbulbs) and she charged me for multiples, and since I wasn’t home and didn’t take photos, I had to pay for the extra bulbs ($ 10 per bulb)
4) Now during move-​out, she is asking for forms that are not required and is basically telling me that I will be charged the $ 500 deposit – which is illegal!!!
Kim is an evil person — I’m so happy to be moving out!
Otherwise the building is so great — all the doormen and maintenance staff – too bad for everybody there that Kim is there!