Massuda Fortunee DPM

The one star rating is for the receptionist who was kind and compassionate as I put my shoes on and carried my socks in hand and left the office without completing my visit! First the Dr. enters the room failing to introduce herself. Secondly, she rushes through the questionnaire without allowing me the opportunity to provide helpful information (I was a first time patient). Thirdly, the Dr exits the room without saying hold a moment-​leaves the door open as she interrogates her employee about paperwork completion. The Dr re-​enters places something on my forearm then as I made another attempt to add vital information about my fiery feet — she places her right finger up to Ssh me (Yes — Ssh me)! Finally, she leaves the room again — void of saying anything to catch the previously interrogated employee! Wow! The receptionist entered to take xrays as the doctor instructed and then I made my swift departure still with aching feet! I have scheduled an appointment with Dr. Gina Sims down the street! I Please do not waste time seeing Dr. Massuda! Read the reviews!

What a dehumanizing experience! Dr. Massuda diagnosed arthritis in a split second after saying she couldn’t read the X-​rays given to me by other staff. The staff took another X-​Ray and she said she still could not make anything out. She prescribed expensive custom orthotics and, because I was desperate and in pain and had to keep working all day on my feet, I bought them.
I asked the receptionist if I should get an X-​ray at my follow-​up visit and she replied, «yeah, sure.» Needless to say, I COMPLETELY REGRET THIS VISIT!

Fraud Alert.
I chose the FACA clinic based on proximity when my ankle kept swelling whenever I’d go for a run. Dr. Massuda diagnosed tendonitis, wrapped a soft cast, and put me in a boot. I was told to come back regularly to have it checked and re-​wrapped. Massuda is sharp and unfriendly, so often I hoped I’d get the other kinder doctor (who no longer works there).
Seven months later, after no improvement and costly orthotics, Massuda surgically removed a bone from my foot and reattached my tendon. She told me physical therapy would start after several weeks, because moving my foot too soon could cause the tendon to tear loose (yikes!).
When physical therapy finally began, I was shocked to find the RECEPTIONIST was my caregiver. When I eventually asked how long it takes to become a physical therapist, she replied that she had ON-​THE-​JOB training. In other words, she was NOT a physical therapist, yet my insurance was billed with codes for a certified practitioner. I was stunned :(
At that point I had to pay them for my medical records, and go to a reputable orthopedic surgeon at University of Chicago. The outlook was so bad from scar tissue built up from lost time, he suspected permanent damage may have been done, and that more surgery might be necessary. Fortunately, REAL physical therapy and competent professionals gave me enough mobility to function.
After nearly 3 years my ankle is *almost* pain-​free with physical activity.
This clinic was inarguably the worst experience with a doctor in my life.
I strongly urge you to go anywhere else, for your own sake.