M&M Limousine Service

I reserved this service through Francesca in your customer service. She was very nice, patient with my questions, and pleasant to speak with. Before I decided to actually use your service I asked her, are the rates you are quoting me for the vehicles I see on your website or are the a piece of junk? Francesca replied, «Oh no sir, the vehicle we’ll be using for this service are the ones you see on our site. Our fleet is very new.» So, I saw this as reassurance we were making the correct decision.
Well, let me just say… I was very disappointed the service reserved through M&M Limousine Services was sub-​contracted to H&M Limo Services. Their should have been an assignment clause in our agreement. Buyer beware. The car that was sent was a piece of junk. I’d say it was at least 10 – 15 years old, smelled like it had water damage at some point and the driver had been smoking.
Prior to this terrible experience, I had considered moving some of our corporate business to M&M. No longer. The photos on this site are not helpful since your equipment was misrepresented.

I run a VIP Concierge service in the far western suburbs there are 5 or 6 limo companies with a mile or two of my house. Who is the the only one I call and recommend to all my clients and family? M and M out of Des Plaines! They always have the best rates never been disappointed with the cars or drivers they send. My customers expect the highest quality efficiency in customer service and get it every time with M and M. Be it a town car to go the airport, a stretch or a bus M and M knocks it out of the park every time! The one and only time I personally had a small issue one call to dispatch and it was resolved in a couple of minutes! Drivers have always been very knowledgeable of the entire Chicagoland area. Have been impressed multiple times on the drivers ability to get us out of crazy congested areas like Wrigley Field or Soldiers Field and get us rolling to our destination. Forget the rest call M and M sit back enjoy the ride! Be a VIP in a M and M limo!

We booked a limo bus for our wedding and it worked out wonderfully. There was plenty of space for our party. It was clean and stocked with refreshments. Our driver was punctual, polite, and very helpful. We will definitely use this service again.