Lee Nails

This place is disgusting, Asian old ladies are very rude, nasty and talk shit about you on their language! It’s also overpriced and bad job! Pls, go somewhere else.

Horrible experience. Nail guy sliced my thumb with no apologies. Then he tried convincing me that I had moldy nails. What?

I allowed myself a few days to reflect on my experience at Lee Nails and I unfortunately still feel the same…
For years I have driven down Irving Park Rd. And noticed their establishment and have found myself intrigued to give them a try. My cousin and I had spontaneously decided to get our nails done here since this was half way point for both of us.
When I arrived she was already waiting for me inside, we requested a polish change from her no chip for her, a quick polish for my daughter and a pedi for myself. My daughter was assigned a lady in the front of the store which I then informed them she would not want to sit so far away from either one of us being that they are complete strangers. Typical behavior for a child. The lady proceeded by rolling her eyes and speaking in her language, I then asked if she was able to work in a station next to my cousin where my daughter would be at ease. This «professional» opted for sticking her nose in her phone and completely IGNORING that I was speaking to her. When I said excuse me I’m speaking to you she so rudely gestured to me to shoo and said whatever it’s fine. I’m not sure what sort of customer service may be acceptable in their culture but this is definitely not okay for a business to treat customer let alone a child like that!
It’s unfortunate that this set the tone for my visit as I was very pleased with the pedicure the man attending me provided. I felt bad that such a nice and helpful man had to be included in this horrible business.
When my cousin was done with her polish she joined me by the pedicure area where the arm rest fell over her hands, the man attending me kindly suggested to ask to get it fixed and asked the lady working with her if she can please fix. Once again all the women working felt the need to speak in their native language. Who the heck was management?! And how is this ever okay? I asked the man attending me if in their culture that wasn’t considered being rude as in mine it is.
They will definitely not be receiving business from us and it’s unfortunate because we were truly going in thrilled to give them a shot.

Honestly, I only come here because of Charlie and Tina. In my opinion, Tina is the best person for a pedicure, nails and eyebrows. Charlie is great with nails as well. I will never let anyone else do my pedicure but Tina.

I absolutely love this place! The second time I went here I had the BEST pedicure I have EVER had! I am definitely coming back always!

Gah! Where to start and where to finish. Well, let me start off by saying I grew up in this area and have been coming here for over 15 years on and off. So that in itself should say something. Overall, it’s very very decent and really a hit or miss.
Back back in the day, Jenny’s business was just nearly starting to flourish. Her salon was nice but somewhat still dinky. She had very nice employees who did a good job on nails and feet. Throughout the years when her business started to grow she started doing massive changes to the salon. She added a top floor for spa parties, massage and facial services, redid her entire first floor as far as the sinks, chairs, nail stations, etc. She has come a long way and has really built a successful business.
I’m not sure if that change has anything to do with the new tude of the place but the service has gone down hill. There was a girl I use to go to for my nails also named Jenny who left a few years ago. From the way it seemed she left on bad terms. This was a shame cause she was so good. Still, I came back a lot. Her daughters started working there and every time I have been in they are really just the rudest. They clearly do not want to be there and always have a stank face on. Since then, I haven’t been back in the last 8 years or so.
I just recently came back since I was in the area for a full set. They close at 8 and it was around 730 so I knew I was pushing it. There was no one in sight but the workers and the doors were closed. Jenny was nice enough to let me in and recognized me right away. Charlie was still there who has been doing nails there for several years now. He is not the friendliest with me but I have seen him be overly friendly with a few other clients. I tried to make convo but it wasn’t happening. I was nervous because way back when when he first started he sucked but he did get better over the years. We finished at 8 and it was standard pricing 35.00 for gel full set.
Overall, it came out OKAY. Other than the fact he cut my skin towards the end with the nail machine. Didn’t even use anything as far as healing liquid (like they normally do) just let it chill there like it was whatever.
I don’t know if I’ll be back here anytime soon. If you’re in need and in the area just be warned it could be good okay or really bad. Customer service is not their forte. Jenny is a nice lady though so that always has me coming back at the end of the day.

Best pedi EVER! Daniel took his time and even got that deep ingrown nail out of my big toe! Oh what a relief! Very polite. The no chip mani looks great too! But the pedi I received was the frigging BOMB! By the way to the lady making a big deal outta no tips on a credit card needs to get with the program! Credit card tips are taxed, not by the owners choice, to the employee who was tipped. Then the credit card processing company charges 3% or more to the merchant (owner) to process that charge. The owner charges that 3% back to the employee. Then the government taxes the owner for that tip in the form of withholding tax. By the time everyone pays the fees and taxes on a credit card tip there’s barely a tip left! NEVER tip anyone on a credit card! CASH ONLY when tipping anywhere is the rule! It’s not being sneaky as that lady eluded to, it’s small business survival 101!

I’ve been going here for years because it’s convenient. I always say to myself, «do not ever go back». It’s always hit-​or-​miss as to their service, but pretty consistently they are rude. I went last week because my preferred place, Sunday Nails was closed (Wednesday). I think it was the manager who waxed my eye brows and she did a careless job. I now have one eye brow that looks stubby and weird and the other one just looks bad. I know this is a discount place, but it’s not worth it.

Love! Rosa and Charlie are my two favorites but I’m sure they’re all wonderful. I try other place in the area but always end up here to fix the mess other salons make. I highly recommend this place to everyone.

I got a gel set while I waited for me car to get serviced. Thought I would treat myself. I told her a wanted my nail thin and natural with no polish just clear. I ended up having to get black tips painted on bc my nails were so so horrible. My nails are thick and there are bubbles in the gel. Also I have so much glue and gel stuck under my nails. It is real uncomfortable having all that under your nails. Plus she did not even clean my nail before doing them so I have dirt now Guled /​stick to the underside of me nail and around the sides. Also she did not do me cuticle she just used the motorized file and tore them up. This is one of the worst nail experiences I have ever had. Also when I asked her to fix the underside of my nails she gave me attitude.

I came here for the first time since I’m in need of a new nail place. Service was not as great as other places I’ve been too. I got a pedi and it was fine. Also did a nail color change where they buff and shape your nails which I thought was great since other places don’t offer it I just wished once they finished painting my nails that they would clean up any imperfections.

I have been going here for years but I only go to Anna for my pedicure, I have ingrown toenails and she is the only one that knows how to cut them without all the pain! My feet look pretty for weeks and she takes her time and does it right, if she ever leaves I will cry!

Went for my 1^st time ever pedi. After many races I just needed one. It was well worth it and I LOVED it! Went a 2^nd time to have the same experience. Couldn’t say I did The lady (different from 1^st time) was ok, but became annoying after giggling & speaking her language to someone else then looking at me. Very rude, I must say. Who knows what they were talking about? My toes? It’s their specialty. Though it was my first time, I did keep up with my toes.
Anyways, I decided to get a full set of nails too cause the Blackhawks had me at the edge of my seat and… my nails. Ughh! Just thinking about it upsets me again. My Acrylic nails were not cleaned underneath, buffed for a smooth finish, they were polished beforehand & the result of them were not great. Got home & cleaned them up. Noticed they looked scratched (of course, they were filed but not buffed). After 3days I noticed the top part near the cuticle was already coming out, as if needing a «fill in» I just got these!!! Not going there for a fill in that’s for sure. …new search!

Love love love!
It is def my go to place, they always do a great job and the girls there are always very talkative and polite
I got a no chip for 35 $, which is what a no chip regularly is.
Many colors to choose from for your no chip.
Excellent place!

I’ve been coming here for years and this is the second time I’ve had a bad experience. The first was w/​Lou. I came in at about 630 on a Friday to get acrylic done and he was the only tech available. He was so rude and in such a rush that he hurt me several times. Now today I came in to get a pedicure and got a lady (not sure her name) and I’m repeatedly telling her that as she’s cleaning my nails something’s bothering me. Her response is, «Oh I already did and cleaned it». Then when she finally goes back she realizes she wasn’t thorough and instead of properly cleaning it she pushes everything back in. There’s only one person whose work I truly like and from now on I will stick to them. I’m a paying customer and don’t try to give anyone a hard time but if the customer is telling you something’s wrong it’s not for you to get upset. Seriously this is just ridiculous.

The service is excellent and the nail tech I hard was great! I have never seen my nails look so good. The major issue I saw was it wasn’t very clean. I noticed nail dust all over the table I was at. The tubs for the pedicures I don’t think were cleaned adequately either. They are super busy there and customers never have to wait for service long but I think customers would be willing to wait to clean properly.

I’ve been coming here for years. I love their service, prices and location. Thanks for all great service.

I have a regular nail place that I love. I only went here because my daughter’s friend invited us and said really good things about it.
The service was abysmal. We had asked for them to seat us all together when we made the appointment. It would be one thing if it just weren’t possible. In our case, it felt like they went out of their way to keep us apart. Miraculously, just as all of our pedicures began, a spot opened up that would have brought us all together. Instead of moving one of us, they put a stranger there.
They shaped my toenails in the oddest manner possible. How hard is it to just cut straight across? They gave me a hard time when I requested that they just cut them straight across and keep them short. That cannot be a strange request.
They charged me full price for a mani/​pedi for a 5 year old — even though all they did was apply polish. She had a fingernail that needed to be trimmed. They painted it even though it was scraggly. There was polish all over her cuticles.
They missed a major spot on my chin wax and refused to fix it then — or the next day when I spoke to the owner. They were happy to do the wax the next day — for full price.
We weren’t there at a terribly busy time, yet they rushed us out the door. I asked if we could wait until our toes were dry. They shoved plastic bags on our feet and insisted we were fine. Not the case. We all have smudged nails — even the kids.
I would go to a beginner beauty school before setting foot here ever again.

My first visit here was great. I got my nails done and eyebrows waxed by the young tattooed lady. She was very detail-​oriented and even got the little spots on the side of my nails that most nail techs don’t bother to do. She was quick and efficient with the eyebrow wax, and made no mistakes. Both my nails and my ‘brows looked great!
The second time I came back here I got my legs waxed. They seemed to be very busy, but I had set an appointment for 3:00pm. I wasn’t seen until about 3:30, and with an older woman with an apron (I have no idea of their names since they don’t introduce themselves…). It was very rushed and very painful. She did huge sections at once and didn’t even talk to me. I was ushered upstairs where I had to wait for her to guide me where to go. Minutes later, she just walked past me and into the room as I followed, not saying a word. She could’ve at least been a little friendlier…
Overall, I was pleased with the results from both visits. There is just a varying degree of customer service and if you go with certain people you will be pleased with their customer service… others, not so much. They do a good job, they just need to be friendlier. And as for the leg waxing, I probably wouldn’t come back here just because she was so brutal about it. But for nails and eyebrow waxing, I’ll be back!

Changing my review. In my opinion, the service has drastically changed since Jenny’s daughters grew up & started working at the salon. The one that answers the phone is very snotty and lies. She’ll tell you the salon closes at 7 even though it’s open until 8. If you ask to make an appointment with your favorite technician, she’ll tell you the person is booked for the rest of the night… so you reluctantly come in to see a different tech only to find out the one you wanted was NOT booked all night & asks how come you didn’t ask for her. This has happened more than a few times so it’s not just a coincidence.
Lastly, I change up the services I go in for… always a pedicure & no chip manicure but sometimes I need a nail repair, sometimes I don’t. Sometimes I’ll have my eyebrows & lip waxed, sometimes just my eyebrows. Sometimes French tips, sometimes one color. But no matter what I do, it always ends up costing me the same… even when I’ve had less work done.
After many many years frequenting this salon, I got sick of the bs. Sorry to Tina… wish I could still have you do my nails, but unfortunately I now take my money elsewhere. And I’m paying less and getting beautiful manicures and FRIENDLY HONEST service.