La Tan

I absolutely LOVE this location. I only spray, but the tan I get from this booth TOTALLY destroys all other booths. It’s as close to airbrush as you’ll get without actually doing airbrush. But the BEST part about this location is the service. I’ve dealt with some rude/​bored/​disengaged salon attendants in my day, both at various LA Tans and Ultimate Exposures, but the girls here are SO FREAKING NICE. Ainsley and Maeve are for sure the best. I came late one night right before close to get a spray for my trip to FL the next morning and it was after they closed the spray booth. I began BEGGING AND PLEADING like a child when I full well knew that I was cutting it close on time, and they were MORE THAN HAPPY to let me spray anyways. They went so far out of their way for me, engaged me in some awesome convo while I waited, and totally made me forget all about ultimate exposure. Great tan, great people, great location– LA Tan 1122 N Clark FTW!

I love coming to this Tanning Salon! Usually when I go to an LA Tan it’s usually people who don’t care are working but the employees helped me so much of how to spray tan and what lotions to use. Recommend coming here first.

The salon is not only conveniently located off the Division red line but also walking distance to River north.
My experience with the staff is that they are very friendly and knowledgeable. I was surprised that they not only have the VersaSpa but also the VersaPro!
I pay $ 49 a month and I can spray in the Versa pro any level unlimited! Check this place out!

This location has the absolute worst costumer service, ever! I made a Unilocal account specifically for this LA Tan.
For starters, a blonde, European, young employee (usually working day time) has the worst, ill mannered, unenthusiastic personality ever. I’m not sure if she tries to be this impolite, or if she is actually that miserable, but she does not want to help the paying customers and ALWAYS seems annoyed with questions. I paid for my first spray tan a few months ago and was new to the whole thing. I asked various questions about packages, levels and spray colors and received NO help. I could have been easily persuaded to buy a spray tan package if I would have known more about them and what LA Tan has to offer. Then, after I bought one, I walked back to the bed and undressed and realized she forgot to turn the bed on. When I redressed, which is a total inconvenience, and went up to the front, she had an attitude as if it were my fault.
Now, I thought it was just her who seemed to be a bad employee but I was wrong. I have, on manyyyyyy occasions, walked into this location and had to make it known that I was standing at the front desk because the workers were on their phones. It doesn’t get more tacky and unprofessional than that.
I have also been told about tanning/​spray packages, through friends, that exist at LA Tan but are never offered through the employees. For example, the $ 50, monthly, UNLIMITED spray tan deal on any level. This is an awesome deal, shouldn’t you be promoting that to double your customers/​money? I heard about this offer and mentioned it to the employee, asking if I could purchase it, and he acted like it was a secret and seemed very uneasy about allowing me the package. There are not many businesses that are run THIS badly and it’s hard to believe that it is still open.
Give the proper training to employees and your business can improve tremendously.

Blonde, foreign chick that works during the day on Thursdays has one of the worst attitudes I’ve encountered in customer service — and I’ve managed quite a few places in my day. The rest I’m sending to LA Tan corporate. Just know if you walk in and she’s there, she’s going to be a bitch and she won’t be able to answer your questions. I’m not sure if it’s because she is absolutely clueless or if she’s just that rude. It’s unfortunate that she sucks because their beds & spray machines are totally worth it, but dealing with her awful energy really puts a damper on your day.

Let me first say that I have tanned at other LA Tans before and have had pleasant experiences. However, at this location I have had nothing but issues and poor customer service. When I moved to the area I went to tan at LA. The unfriendly staff told me I needed to sign up for a membership program, which I know is not the case. However, since I am new to the area and assumed this location was like other LA Tans i have been to, I did so anyway. When I went to my room the bed and room was dirty. I was moved to a different room. The location is extremely small. The staff is not polite. And the beds are awful, especially for the pricing program. After my experience I simply wanted to get out of my contract and explore other options as I knew this was not where I wanted to tan, event though it is within a few blocks from my apartment. I was told there is a cancellation fee, of course there is. Basically, my bill would come to about $ 70 for one tan! I was given the managers card to contact her for assistance. It has been 4 months. I am still being charged. I have emailed both the cooperate office and manager and left voice mails, yet no response. This is not the customer service I would expect from such a well known company.

Went at noon today and received some extremely unpleasant customer service from an unfriendly, aggressive blond lady. Asked if I had any tanning dollars in my balance and she answered and looked at me like I was ridiculous for not knowing my balance (that is accessible nowhere else but a salon). She gave me my total and handed me the receipt to sign and I went to my room. I am wearing tongs of layers as it was a record cold below zero day and had lotion to put on so it took a second, tanned for 8 minutes, and was in the middle of getting dressed when I got a knock on my door, which completely startled me because who does that at an otherwise completely empty tanning salon? She asked «Are you okay in there?» I know I sounded confused as all hell and said «Yes… I’m getting dressed???» She said she was just checking. on what? Literally no one else in there. Super unpleasant goodbye as I left too. Not happy with this location at all which is a shame because it’s right by my apartment.

Use this location all the time, the girl named Charlaine there is super friendly and knowledgable. She always makes sure to take of me!

I have been to this Clark st location twice. The first time I was greeted was very un-​memorable. The girl was unfriendly and didn’t help much.
But I tried the store again and was pleasantly surprised and happy with the service provided by Charlene. She was very informative about the deals they offer and which is a better option. She also gave me details about the machines and she was just all round helpful.
I only use the spray tan services.
The first time I used the Versaspa classic and came out quite dark (level 2) but not very even. This time round I did the Versaspa Pro and got a much better result. Even tan and it has extra pre-​moister and after treatment sprayed. I was a lil lighter (level 3) but it looked more natural. (I have English skin so I am very pale.)
I looked at their $ 10 spray tans on Monday was considering doing that every week which works out cheaper than $ 50 per month but the downfall with that is the $ 10 tan is only for level 1 in the basic tanning both. So it really only costs me $ 12.50 per spray tan (level 3) if i do it four times a month. And it’s in the pro booth!
$ 50 contract has no fee when canceling after 3months. You can also use this contract at any location.
Happy so far!

Worst customer service ever! This location has terrible service. The short brown haired girl is rude and is always talking on her phone, she doesn’t know the rules pertaining to deals and gift cards, ect. They all act snobby and are unhelpful. I won’t be going back to this location any more. LA Tan is a great place to tan, I love their specials and the tan club. Great prices and great beds! They just need to up their game at this certain location.

I switched to the Fahrenheit location a few months ago and thusfar have been very pleased with the results. The girls I’ve seen are very welcoming and knowledgeable about beds and products – I have not been steered wrong yet. The one time I had a question and the girl didn’t know she called to find out information and even printed me a pamphlets to help explain everything better. They also have the cleanest versa spa and versa pro machines. The salon is very clean, when it isn’t under construction (but that isn’t the business’s fault).
The reviews on here really surprised me because even though its a really busy salon I love coming here. You really can’t rate an entire business one star because the versa spa was out of order, or because you don’t like an employee’s physical appearance…

The prices are decent. Beds are ok. This location is small.
Today I went there after not being there in a couple weeks. The store was under construction and they only had a few beds available. I asked what they were having done and when the construction would be finished and was told they can’t say how long it will take and they are «just getting some work done.» K whatever.
The girl at the counter (apparently the only person that works there, unfortunately) is so rude. The chunky one with the brown hair. She has been there every time I have tanned and she is always snobby and rude.
I guess I would be slightly annoyed if I was overweight and worked at a tanning salon… But don’t take it out on the customers. Seriously, you suck.

The girls who work your have absolutely the worst attitude and always treat you like you are a burden to them, I don’t think they realize they’re in the customer service industry.
This location tends to close at times during regular business hours without any notice or reason.
The spray tan also breaks down regularly and if you pay like I do a month at a time you are totally wasting your money.
I’m canceling my business here and heading over to ultimate exposures, at least they have the decency to treat you like you’re a human.

Awful. Overweight, orange skin girl at the desk is completely incompetent and rude. How hard is it to work the desk at a tanning salon??? I live in the building, and still plan to buy a package somewhere else

I recently switched from the Walton location and started going here after I discovered it’s slightly hidden presence on my way to the nearby Jewel.
The staff seems nice, albeit, young and not 100% knowledgeable (particularly about the new «red light therapy» bed.) That is a minor complaint, but thought it would be worth noting in case anyone was curious.
They listen to requests about lotion and order it if it seems to be a popular request, which is nice.
The beds are strong and deliver great color. I’ve only had 1 issue where the bed wouldn’t turn on and I had to wait, naked, for 5 minutes for the girl to get all the technical difficulties straightened out. Other than that, I like this location alot.

Facility is gross and meager at best. Very poor for being downtown, not to mention pricier than other locations.
I’ve been to this one twice, purely out of convenience. It was the same employee both times, who didnt greet but went, «LAST NAME?:» as I walked in. She seemed annoyed as she looked me up and I felt rushed to decide on a bed level, especially when another customer showed up.
She said I might have to wait about 15 minutes. Now problem, I went to the bathroom and came out to see if a room had opened up but she wasn’t there. There were a few new people waiting. So I walked back to the bathroom to find my gloves, and on my way back the girl’s standing there and goes, «Have you been in the bathroom this whole time?!?» in an extremely rude tone, «because we were ready for you like 10 minutes ago!»
Ok so by this time I’m frustrated because I’ve worked in customer service and I would never question someone about their bathroom usage let alone be so rude. Then I go to get in the bed and it’s filthy-​I have pictures! Its not hard to wipe down a bed-​or at least make it look clean– I know, I’ve done it!
When I start tanning, I try adjusting the settings and realize the face light button is off and won’t go back on so I peek out and look for the girl. I tell her and she’s like, «THERE’S NOTHING I CAN DO. ONCE YOU’VE STARTED THE BED THE LIGHTS WONT GO BACK ON IF YOU TURN THEM OFF. THERE’S NOTHING I CAN DO.»
I’m like you’ve gotta be kidding me! So I get back in and the time is still going so I try to relax, and about a minute later, the face lights go back on! Guess there was something.
Not to mention she had my gloves, and if I hadn’t asked for them I wouldn’t have gotten them back. What a miserable person.

Cassandra is the best.

I think I get S.A.D. in the winter so I am guilty of around this time, sneaking into a tanning salon to get a little bit of rays and not to mention… I so deeply miss the relaxation and heat of the tanning beds that I did in early college years when it was still cool.
Alas…they have the $ 5 tan Tuesday special. How can you beat it. Thats better than dealing with my S.A.D. in an alcohol sense… haha. I mean, I dont frequent tanning places often because I just do Loreal tan towels at home, but I thought this place was clean, the staff was nice, and it was cheap… whats not to like

I’ve been tanning at various LA Tan’s throughout Chicago for over 3 yrs. I started going to the one on Clark St. last summer. Never had a problem… until December 2008.
Their staff is now consistanly late. The door says «Hours of Operation 10:00am-10:00pm» but it should say «Hours of Operation whenever I feel like getting there– whenever I want to leave». It’s ridiculous. I’ve gotten there at 10:30am numerous times and the door is still locked, no staff in sight. If you open at 10:00 you would think your staff should be there by at least 9:45, even 9:50! Nope, not this place. I’ve waited outside for over 10 minutes on a few occasions just because it’s hard to find parking in that area and once you do, you don’t want to just give up and leave.
I would say that they are not open on time at least 3 days a week, and I know this from going there and leaving 3 times in one week. Like I said before, it’s ridiculous!
And the kicker: If one of their extremely unpleasant employees show up while you’re waiting outside, they’re not only RUDE to you like you did something wrong, they act like it’s a burden for them to do their job. Those are the people I’d want working for me. Great people skills. An A+ in customer service.
I would like to email their corporate offices to make their employer aware of this, but their website seems to be a little out of date and there is no contact information available. Maybe that isn’t a mistake, and they know if it were available to the public there would be nonstop complaints? Who knows… just don’t tan on Clark St.

I tried a pedicure at Fahrenheit about a month after it opened. The location and the interior were awesome. The whole place is decorated in white and hot pink and looks more like some kind of snazzy new club than a tanning salon. Everything was brand new and very clean. The lady who did my pedicure was very friendly and did a pretty good job, although I did wish that the set up was a little different. They use regular chairs there, which although comfortable, are just not the same as the special spa chairs they use in most nail places.
I didn’t use any of their tanning beds, but I think that if you live in the area and can afford the initiation fee (which I believe is upwards of $ 50) this would be a really nice place to go, especially since it appears to be relatively unheard of and there probably would never be a wait. In the hour or so that I was there I only saw a handful of people come in. The only reason I’m not giving it more stars is the price ($ 35 for a regular pedicure). I feel like there should be a little something extra if you are paying that much, but all in all it was a good experience and I would recommend it, if nothing else, just to see the unique design.