Kube Computer Repair

I dropped off a laptop for a repair over a month ago and I never received a call or email even though I left my cell phone, business phone, and email address. When I went in person to check on the status of the repair, the business was closed every time. They are very unprofessional and need to learn what customer service means… I spoke with the business owner and was blown away when she admitted they hadn’t checked the laptop or seen the paperwork for it. She was confused when I asked why they hadn’t contacted me with an update on the repair. The owner insisted that it was up to me to push them to repair the laptop even though I had visited the store 3 times and it was closed each time. The store doesn’t follow its own open/​close hours. In short, do not go to this place for computer repairs.