Koenig & Strey GMAC Home Services

If I could give this a 0 star then I would. They are unethical, pushy and typical «sales people». They don’t seem to care about invididual needs and see us as $ signs. I would never recommend anyone to use this firm. Its hard because you want to trust people to help you find your home! I have so many negative thoughts it would take all day!

My god, this place sucked my will to buy, and we even already had financing. All the dude had to do was show us a place. We explained that we had never bought before, and we didn’t know the process. He calls 40 minutes prior to our appt to tell us he will be 2 hours late. And then, he meets us at the place, 20 minutes late. Note that the office is on Orleans St. and we were meeting near Old Town. Strike 1 and 2, and I hadn’t even met him yet.
I didn’t like the place at all, but that’s not his fault. He then asked about what we were looking for (seems like maybe he could have found out before?). After we told him near the lake, he began to talk about a place that was on the other side of town. Not near the lake.
Anyway, he said it was «Such a great deal, easy to make money off of, the builder is desperate to sell! He told me he’d go as low as $X!» So off we went. I liked the place OK, but I REALLY liked it for $X, about ¾ of the asking price. So we say, wow, Mr. Realtor, you’re sure he’ll take $X? He says yes.
We didn’t know what to do next, and he certainly didn’t help. He didn’t even have his own contract filled out properly. He didn’t explain anything, he didn’t do anything to make our offer look awesome, he didn’t offer to take us to other places, or to run a market analysis. He didn’t even take our earnest money. A week later during which he didn’t return our phone calls, he says the builder said no way.
That’s actually the OK part, we would have been surprised because of how low the offer ways. The problem was the realtor — he should not have made those statements. We have since found a different realty that listened to our wants/​needs and is very helpful. At other places, they actually explain how things happen and work for their commission.