Jiffy Lube

I arrived 2 minutes before they closed, and Jose still helped me. They did not rush me and were very helpful. Thank you Jose! I feel safer on the road because of you. Great customer service!

Quick and friendly Service. I was helped by a young gentleman named Rob. Extremely courteous and knowledgeable. After years of getting an oil change at different Jiffy Lube locations no one has ever informed me of Free Tops between service visits up to 3,000 miles. Rob was the very first one. I will definitely will be returning to this location for all my service needs.

Quick service, friendly employees and clean!
It’s at a busy intersection which kind of stinks.
They have a tv, coffee and magazines for your wait.

Great service!!! Very friendly, quick, competent! Always very attentive and they offer coffee in their waiting area.

Went here midday, no wait. Super friendly staff with a nice waiting area. They were efficient and didn’t push all the extra stuff they sometimes try and make you buy. They even vacuumed my car and cleaned my windows! Nobody wants to get their oil changed but when you do, these guys are great. Ps normally I wouldn’t think the coffee at these places is anything special but even that was good!

This place is absolutely terrible. Worst customer service I have ever had. When I asked how much an oil change was the service advisor gave me attitude like I should already know how much it was. Every person there seemed like they didn’t want to be there. But I guess that’s to be expected from them since they make minimum wage to work on people’s cars. Do not let them touch your vehicle, they are clueless about auto repairs. Take your car to a reputable certified mechanic that won’t strip your oil pan or forget to add oil… Stay away unless you would like to spend hundreds of dollars on repairs after letting these morons change your oil.

Great!
I got my oil changed a couple days ago and it took no time! Plus everybody in there was super nice and friendly. This is how a business should be ran.

This place offers the WORST customer service I have ever experienced! If you want to be talked down to like an idiot and argued with, then this is the place to go! I may be a woman, AND *GASP* a blonde, but I love my car and know EXACTLY what she needs and does not need. The Hispanic girl behind the counter was rude, ignorant and in need of a major attitude adjustment. She seems to have convinced herself that she knows everything about all makes and models of cars simply by showing off her cursing ability with her male co-​workers. Not only was she swearing in front of me (a paying customer) she walked around spitting! (I was just waiting for her to grab her crotch to show how bad she was!) After this experience, I remember why I have been going to the dealership for oil changes!
P. s. Calling corporate will do you no good. They somehow care LESS than the minimum wage employees that work for them.

First off, I used to go to this Jiffy lube for several years. I then had done some research and found out that they’re typically trying to up sell me on several things that I hadn’t needed. I was in there with my Hyundai Accent for an oil change and tire rotation. They took the typical time to get the routine maintenance package done. One of them came in and told me my hose was nearly cut up and up sold me on a hose, which is fine. They went out to an O’Reily’s store to buy a hose and charged me for the part and labor, which is fine. I came back 3 months later and they tried to pull the same thing on me, I showed them the receipt and they claimed they must have mistaken. They also didn’t perform a rotation when they said they would, and someone that had decided to sit in the car had smelled of cigarette smoke. All in all, I found out that Jiffy lube just tries to up sell and for each customer they try to at least have them pay 100.00 minimum. If not, they actually get in trouble… this is not a place to be a salesman!
Pros:
Quick service
3 Service Bays
New and clean waiting room
Cons:
Workers there try to up sell constantly
lie about performing services and adding it to the bill. (Which is known as padding)

Great customer service! & quick oil changes. They make you feel very comfortable while you wait. Making this my Jiffy Lube :)

I was just at this location today and I had a great experience. They changed the oil, replaced my wiper blades with high quality blades, replaced my oil filter and cleaned my battery for around $ 100. It would have been more but they gave me a discount on the spot. I don’t think they entire thing took more than 30 minutes and they were very busy. Everyone working there was very friendly and professional. I usually go to my dealership, but for quick service this is a great option.

My trusty paperback copy of the American Heritage dictionary tersely defines «jiffy» as «A moment». The word is of unknown origin. I wonder if «Jif» peanut butter is a shortened variation of «jiffy». I should ask choosy moms why no one says «in a jiffy» anymore. Maybe it’s because in our technologically advanced world «in a jiffy» is just too slow for us these days… our phones, computers, and brains can process things much faster.
Maybe it was just my «want it now» impatient brain, but spending an hour getting an oil change at this Jiffy Lube just seemed to defy the reasons for going to Jiffy Lube and paying higher prices for quicker service in the first place. For starters, like so many businesses on Harlem Avenue, you can only enter on the southern entrance, and only traveling west at that. This Jiffy Lube is tiny and I happened to park behind a guy who decided to get the whole shebang, apparently! Waiting in the tiny waiting area, watching the tiny TV, thinking tiny thoughts, I got the creeping feeling that I chose the wrong Jiffy Lube on such a beautiful fall afternoon!
Customer after customer came and went. We waiting customers laughed at the family dysfunctions on «Everybody Loves Raymond», exchanged pleasantries, and after having so much time together, made plans for the weekend, New Year’s Eve, and agreed to become Godparents to future children! Eventually, the «whole shebang» guy came back in with his wife. I guess he didn’t speak English and agreed to a whole bunch of stuff she didn’t want done on their car. Too bad, so sad.
Everything here is perfectly explained before they start working on your car. Not even a language barrier can be blamed, because a polite and helpful technician shows it to you right on a colored computer screen with pretty pictures of oil with prices spelled out before you agree to anything. I felt sorry for the Manager, who took an earful from the English-​speaking wife of «whole shebang» guy, but I felt more sorry for myself for choosing this Jiffy Lube on such a beautiful day.
I wish people remembered what «in a jiffy» meant. But my expensive oil change here took a whole lotta jiffies, and then some.