Jerome M Usheroff, DDS

I am writing this in the hopes that I can help others avoid the situation that I am in. He placed cosmetic crowns on my top teeth and violated the biologic width. I now have to have crown lengthening surgery and have the crowns completely redone. It will cost me close to $ 40,000, in addition to what I already paid him initially, to fix the work that he did, not to mention that I may have a lifetime of issues replacing these crowns due to normal wear, because I am going to lose bone to fix work that he did. The work may look good, but it isn’t healthy for your mouth and you will end up paying for it twofold in the end. Find a dentist that actually cares about your health, not your money. This work has caused me so much harm, stress and money. I feel sick about it. Stay away.

He’s a crook! He preys on your lack of knowledge about dental situations. A nightmare I hope no one else has to experience. I’m currently have been correcting the situations that developed due to his work. The cost to repair what he has done to my teeth is estimated close to $ 100,000. STAY FAR FAR AWAY

I have been a patient of Dr. Usheroff’s for almost 30 years and have nothing but great things to say about him. He’s a perfectionist and excellent dentist who has saved my teeth many times, including relieving me of a lot of pain when he corrected the botched work of another dentist.
Regarding complaints that his staff is just after the money, I have never found that to be true. He recently filled a cavity for me, but when I called because I started having trouble with the tooth a couple of weeks later, Dr. Usheroff got me in that same day. Unfortunately, I had to have a root canal, but he refunded the cost of the filling since it had only been done a couple of weeks prior – not exactly the actions of someone who’s main concern is your money.
Bottom line, Dr. Usheroff is a quality dentist and I highly recommend him.

Dr. Usheroff is a seemingly good dentist with lots of experience, he had performed a painless root canal without my knowledge (thankfully, as I would have run screaming out of the office, had I known what was about to happen.) He has a darker, sarcastic sense of humor, that I find funny, but some of the sensitive sort may be put off by that. I will agree that he does tend to condescend to his assistants, as others have mentioned. That is uncalled for in such a professional environment and cheapens the whole «upscale» vibe he prides himself with.
My reason for the 2 stars is not so much due to him, but his staff, namely Noreen at the front desk. It is my opinion that she may be bipolar, hormonal… or simply just phony and after the money. OR she’s under pressure from Dr. U… understandable, since he probably condescends to her as well. She comes off as a suck-​up to him and its obvious.
She will greet you with charm, sweetness and grace, but beware. When it is time to talk business, she will back you in a corner and phone your insurance/​finance companies against your consent to raise your finance limit in order for you to pay the exasperating amount for one or 2 procedures, caps, crowns, etc. It is roughly $ 1600 per tooth if you go with crowns or veneers and he jacks up his prices about $ 100 each year.
She is condescending, scolding and clearly emotionally unstable. Don’t believe me? Watch what happens when you say you have to save up money to do the 9 procedures the camera «found» and blew up 1000x’s to make look like your teeth are akin to the crumbling ruins of ancient Rome. The other assistants don’t care much for her either, by the way.
Noreen will call you personally THREE TIMES while you are in transit to your appointment, if you’re running late. Even if you already called in advance to give the heads up. Nevermind there is rush hour traffic, rain, snow, a fatal car accident that YOU are in! She is relentless and needs to seek professional help.
The 2 Latina dental assistants are amazing and very friendly. They are gentle and accommodating, as well. I have no issues with them. The dental hygienist is great as well, but she, like most dental office workers, tends to panic a bit too much over a slight case of gingivitis. They always seem to make your problems seem larger than life and as serious as heart failure.
Do shop around.

I have been going to Dr. Usheroff for a few years now and I like him a lot. I have been to dentists that honestly don’t care about their work or their service, and I am so glad to have found this dentist. He cares about and is passionate about his work.
He recommends services that will prevent you from having pain in the future, so it may seem like unnecessary work, but people need to ask questions like «is this required now, or maybe in 6 months when I can pay for it». As with all things be an informed consumer. I personally appreciate that he recommends work that will prevent PAIN in the future… seems right to me!

Horrible dentist! The office staff is nice, but Dr. Usheroff isn’t. He put in a crown and the entire time he was talking down to his assistant and yelling at her. Completely unprofessional. I since have switched to an awesome dentist! :)

Dr. Usheroff has been my family dentist for about 15 years. Needless to say, we all believe he and his staff are excellent. He and his staff recommend services that you need because based on their experience, they know the detrimental effect delaying dental treatments will have on your overall health. I have paid for procedures out of pocket (I didn’t always have insurance) and the money was well spent. Dr. Usheroff and has staff are always pleasant and provide the best care possible to all of their patients!

I have a lot to say about this man, but I’m going to keep it brief. I went to him a couple of years ago when I lived in the area and am still dealing with dental problems due to the work he did. I wish I had looked into my legal options at the time, but I honestly don’t feel like dealing with it anymore. He is not a pleasant person, but more importantly, he is a horrible dentist.
A few awful things happened in the brief time I went to him. Just one example is when he redid one of my old fillings and chipped a tooth in the process. I went back a week later because it was hurting to eat on, and they just said «oh, you chipped a tooth!» Then, they charged me for a ton of dental work to fix it. At one point, I went in for what I was told was a simple procedure and walked out with stiches in my mouth and a bottle of vicodin (he basically did oral surgery on me).
Just don’t go to him.

Update… Movted them down a start beecause I feel like the receptionist is working it A LITTLE TOO HARD. Dont give her your work number unless you feel like being harassed at work. They will run you until your insurance is used up for the year. Also, she told me something would be covered and I got a bill for it… have yet to see if this will be resolved or not.

Office lied to me as well and pushed me into getting services that I did NOT need. They are a bunch of crooks. In addition to that, Dr. Usheroff is simply not a pleasant person. He undermines his assistants in front of you. It’s sad.
The office manager is as fake as they come. She appears to be nice, but she’s in it for the money. She talked me into getting services I didn’t need and had no respect for the fact that I was a young girl without insurance. They absolutely took advantage of me.
I felt like a victim and cried for days after going to that office. Please save yourself the time, energy, and money and go to someone genuine.

I love having Dr. Usheroff as my dentist. He knows what he is talking about, and he is great at what he does. Not only do I use Dr. Usheroff as my regular dentist, but I also have have had several crowns put on here, and all of them are B-​E-​A-​U-​T-​I-​F-​U-​L. You can’t even tell that they are crowns! I have been seeing him for a few years now and love him and his office staff. They know you on a first name basis, and they remember everything about you. It’s also very easy to get appointments! A+ in my book!!!

My experience: I went to Usheroff for a little over a year. A couple cleanings and resealing teeth with old fillings.
I left Usheroff because of the way he spoke to his assistants. «Why are you handing me it [the instrument] that way? I can’t do anything with it like that!» and so on.
I just had a tooth break less than a year after he resealed it. The new dentist that I had repair it was afraid that I was probing for litigation purposes, but indicated that the decay in the tooth was a sign that it was not resealed properly.
So not only is he a jerk, but he’s not a very good dentist.
I do agree with Sabrina that Noreen, the receptionist, and the assistants, particularly Angie, are wonderful. They shouldn’t take Usheroff’s shit!

When looking for a dentist, I asked a friend who grew up in Naperville. She has been going to Dr. Usheroff for basically her whole life.
This is one of the better dentists I have been to. Noreen, the receptionist, is so helpful. It is really simple to get an appointment and you don’t have to schedule way in advance like I had to do in my small hometown. And I have to mention they are QUICK! A basic cleaning can have you in and out in about 20 minutes. Quick enough for your lunch break with time to eat afterwords!