Grace Cleaners

Best dry cleaner ever! I’m going to miss using them as we moved to the NW side of the city. We moved to Edgewater a few years back and made the trip to Grace Cleaners as I didn’t want to trust anyone else! They deliver high quality and exceed expectations time and time again. You are always greeted with a big smile. The tailoring is extremely well done and done timely. THANK YOU Grace Cleaners!

I have gone here many times. They lost one item. I have them another chance. Three months later they lost a $ 400 suit jacket. She told me I must have brought to another cleaners. I stuck by them and ended up losing out. Thy are also VERY expensive.

i just moved to the neighborhood and needed a few items dry cleaned. I took 3 men’s shirts, a skirt and a dress. Everything was returned nicely pressed and cleaned. I thought the prices were a little on the high side. The customer service was good. I would return.

Most people go to the closest dry cleaner for convenience sake but I’d recommend anyone in the Lakeview area to try Grace Cleaners out. I’ve been going there for over three years and they’ve always been able to accommodate getting my cleaning done by when I needed it with quality results at a good price. I have a pair of white pants that I thought were ruined after a night out on the town and they were able to get them to be wearable again.
The owners are also the nicest people who take the time to know their customers by name. They actually make me look forward to picking my stuff up!

I hate to say it (because they were very polite) but when I picked up my dry cleaning it looked as if it had been untouched. IThe items were completely wrinkled and I wasn’t sure if they were actually clean. I ended up taking them to another dry cleaners to have them cleaned and PRESSED.

First and last time I go here. They washed a Tory Burch dress I dropped for dry cleaning and it’s ruined. Goodbye $ 400 brand new dress that should have years of life left. It has these small white pills all over as if it went into the dryer and it’s about 2 inches shorter. Steer clear of here!

I have taken my things there for the past few months with no problem. I did think it seemed a bit pricey, but since they were doing such a nice job I didn’t question it. But my most recent experience was not very pleasant. After discovering that they had not fully removed a stain from a skirt I had just picked up I went back in to have them re-​do it and received a not so nice attitude. The owner argued with me that it must have been something I did since I had gotten home which was obviously not true since I had just been there 15 minutes prior and the garment was still wrapped in plastic. I will not be giving them my business any longer.

We went to Grace for 5 years as semi-​regulars. My fiancée recently brought a dress in for a cleaning and when it was returned to her it had shrunk to a level that made it unwearable. The owner claimed it «was not her problem,» and that «there was nothing she could do.». The area has dry cleaners every few blocks-​stay away from these creeps

Terrible at customer service and not much better at cleaning clothes!!!
I called at 6:52pm on Friday to see if I could still pick up my dry cleaning and the man that answered said they would be open till 7. I rushed down the block and arrived minutes later at the door. I had made it by 6:57 (yes, my clock was correct) only to find the doors locked, the lights off, and nobody answering the phone. I can understand getting an early start on the weekend, but not when you quoted a customer a specific closing time just minutes earlier.
When I asked about it upon my return the next day, the same man simply told me there had been something he had to do, so he closed a few minutes early. In addition, the short sleeve polo shirt I brought in ended up costing nearly three times as much as my other shirts, and like many of them, had spots on it and the edges curled up. Oh well, nobody really cares about appearances, do they?

These people are horrible. I had them do a couple things to my wedding dress. They charged me $ 180 and handed it to me undone and in a ball. I had to chase down another place to get it steamed so I could get married! When I went back to complain, they ripped the receipt out of my hand, refused to talk to me, and practically threw me out of the store… I wasn’t even irate. I just wanted a refund! I reported them to BBB.

Hands down the best tailor in Chicago. I brought in a bridesmaid dress to be taken in basically everywhere, it was a mess. My friend raved about this place so I went. Looks like a couple runs this cleaners, with the lady working as the tailor. She is very sweet and definitely knows what she is doing, very professional. Dress was completed in plenty of time and fit like a glove. Husband held the door for me on my way out too — i love that old school charm!
Another note, brought in a pair of jeans for the bf to be hemmed. She does that «original hem» thing and it looks custom. Nice~

brought a few sweaters and a pair of pants in to get dry cleaned. the pants also needed to get the fallen hem fixed. when i came in to drop off i was quoted the price for the pants repair and the cost of dry cleaning the sweaters. when i picked up the prices were different and the girl who had quoted me the initial prices was the one who was charging me the higher price. i said to her «i was quoted a different price when i dropped these off» and her response was «oh». no reason to give my business to people who arbitrarily raise prices 2 days after you drop something off. there are enough cleaners up and down southport that can serve my dry cleaning needs.

I’ve been going here for more than a year. They have always been welcoming and offered a warm greeting, and have never lost or even returned any of my items late or damaged. They hold the door open for you when you have alot to carry and will help you load stuff into your car if you ask. The prices are fair, considering the extraordinary level of service. I give them 5 stars, and know that you will not be dissapointed.