Glasses Ltd

This has been my only place for glasses since the nineties! I am always completely satisfied. Anything you request, they can do. Had a pair of sun glasses made from frames I have used in the past and the result was amazing! Zach and company are outstanding!

Jermmy is very helpful and professional. He helped me figured out anything., style, problems and suggestion. Im really sure this store attached importance to customer service.

Friendly staff and exceptional selection of frames. Staff took the time to point out the details and benefits. Thanks glasses ltd

This place is great! This review is especially for the amazing Tal. Everyone is super friendly and helpful. But Tal is something else! He’s informative and knows his stuff! Come here for your eye exams, contacts, lens and sunglasses! Thank you Tal for putting my eyes in check!

I’ve been coming to Glasses Ltd for ALL my eye-​ware for the past several years, and it’s no surprise that I CONSTANTLY get comments about my glasses and my shades. I’ve literally gotten stopped on the streets by strangers asking about my frames, and it is always my pleasure to tell them, «Oh, I got them at Glasses Ltd on Oak Street!» Consistent with the vast majority of reviewers, I found the staff to be overly-​helpful, friendly, and extremely knowledgable about style, fashion and even beauty – what looks good one someone might not necessarily look good on you. They actually take the time to find the pair that make you look like a million bucks, so that when you walk out that door and climb up those steps, you FEEL like a million bucks too. I honestly can’t think of a place that has the type of selection that this place offers. While they can be on the pricy side, in my experience, they have something outstanding for every budget, because they care about their customers.
If you need glasses, go there. You won’t be disappointed!

I was in town for a conference and managed to damage one of my contact lenses. I didn’t have a backup. I called this shop and within an hour I had a complimentary pair. Great service.

Can’t say enough good things about the selection and the great service. I’ve had great success both here and their Michigan Ave location. I would heartily recommend to anyone in the market for new glasses or to repair or update their old ones.

I cannot say enough good about this place. The service is exceptional, the frames in store are unsurpassed as far as design and quality go. I got three frames with varying tints, polarization, flash mirror coating, and the new digital technology. It is like a whole new viewing experience.

I’m a man who is all about customer service and this place provided that. I was headed out of town for a business meeting and through all the chaos, I dropped and broke my glasses. What are the odds of that? I must’ve spent 30 seconds looking at the ground in disbelief. My flight was at 6:15pm, it’s literally 2pm and I have no glasses so I asked Siri «Where is the closets glasses store?» She led me to Glasses LTD.
I won’t bore you with the details of the introduction but I have to admit they were good. I told the owner Zach (?) that I needed my glasses before leaving to airport but he didn’t know i meant that day… like in a few hours. After I told him, it seemed as if he looked at my face and picked out a few pair he thought I’d look good in. I wanted a new style because I had those glasses for 5 years so after describing my old pair, he made sure the selection was different. He didn’t try to sell me on extra features, he just wanted me to have a good pair that I can use for another 5 plus years.
It was 2:45 and I said I was leaving to the airport at 4. He assured me that I will be okay and he will call me in 45mins to an hr tops when the rush order was complete, which he did. Here’s the best part, when they called to tell me the glasses were ready he instantly followed up by asking me where I was and he will personally drop them off for me. I gave him my work address and upon leaving he was standing there with my glasses. It was a perfect sight. The glasses guy and my cab. I grabbed the glasses, thanked him VERY briefly and went on to the airport.
If the people at Glasses LTD. are reading this, I want to thank you and apologize for being in a rush when you dropped off my glasses. I will forever be a customer and recommend this place to any and everyone.
If customer service were this good with my phone and cable bill, life would be easy.
Again, thanks.

Went into the first eyeglass store I saw to pick a present and was pleasantly surprised at the great selection. On top of that, the store manager, Tal, was extremely helpful and informative. Pricing is also fair and I will definitely be back if I ever need a pair of glasses!

Great family owned place. Went in and needed a repair on some glasses, the glasses were old and difficult to find a part for. The owner came over and pulled out some old frames and found a match. This would never happen at the chain stores, great service.

I am writing this review for my father, who insisted that I comment on how great his experience was at the Oak Street Glasses, Ltd. store. He said that the manager was extremely helpful, and that his overall experience was great. He is loving his Vue dc CAT reading glasses. Thanks Glasses, Ltd… he will be back!

Great selection, professional staff and always busy. But they do stop to ask if you need help right away. Joyce is my favorite optician on Oak Street! She will make you feel right at home there. As well as the other highly qualified staff members.

I would not go anywhere else but GLASSES LTD!!! Service is a 10 and they have the
trendiest frames. They’re honest with you as to if the frames suit you. No other eyeglass place compares with them and their pricing is fair. Go to the 900 Bloomie’s building location.
Rochelle L.

Great service! Would totally come back again!

Ill be honest, when I was in school I worked PT at a Lenscrafters. So that being said maybe Im a little harder to please than your average customer.
However, the people who work here seem to be completely inept. But hey, at least they give you that unmistakeable passive/​aggressive Oak street attitude right?! And thank god they had the vision to charge way more than competitors for the same product! /​sarcasm off…
As I look down at Peggys review I know EXACTLY what she was talking about.
To be fair, they did have some outstanding frames. Its a shame they are staffed by, to quote Peggy (sorry but she nailed it) sub adequate personnel.
Optica here I come…

I’m a long time customer and always leave glasses ltd fully satisfied. They have a great selection of high end eye-​wear that I haven’t been able to find anywhere else. I find the thing that separates them is the consistent quality of their products. They seem to always have the newest and most cutting edge products available. The employees are also extremely helpful. They are very nice and knowledgeable.

I just purchased a pair of Barton Perreira glasses from Glasses Ltd. They are absolutely stunning and I have received so many compliments on them. The two women who helped me were so attentive and they really know about their product. They have a great eye for which frames would look best on my face and I really felt like they went above and beyond to make sure I left with everything exactly as I wanted it. I highly recommend the HD lense. For the first time in my life I have stopped wearing my contacts and my eyes feel so much more comfortable. Thank you, Glasses LTD!!!

I’ve lived in LA for 7 years now and still buy all my glasses from Glasses Ltd. Their prices are great and they get your frames to you very quickly. Bernie (and now Zach) have always treated my family very well over the years and I won’t shop anywhere else! Now please open a store in LA!!!

Some of the best service I’ve had in any retail establishment. I’m kind of a glasses connoisseur and found that they have one of the best selections of frames in the city and they carry some exclusive and unique frames that no one else carries. Kudos to you glasses, LTD. Open a store on the north shore so I don’t have to travel downtown anymore.