Game Stop

This is the closest gamestop to my current address, and will probably be the reason that I will NOT be giving this company any more of my business. I was interested in pre-​ordering a ps4 game for a midnight launch vs. downloading via PSN and waiting until 2 am CST (vs 12 PST). Sean told me that the store would be selling the game at 11.30 pm CST and not to worry about working late because «we’ll totally be open until 12.30». I was happy to preorder the game, putting down the full retail price under the assumption that I would be able to arrive before 12.30 and be able to get jump on the 2 am PSN launch. Lucky for me, the night of the launch (11/​18/​2014) was the coldest of the year (–10 degrees f with windchill) so I had a wonderful 5 mile bike ride in sub freezing temperatures to arrive at the store at 12.15. Imagine my joy at finding the store shuttered, with Sean and another employee locked warmly inside. I knocked on the door and tried to explain my situation through the door only to be met with indifference. I rode home and called the store, only to have Sean answer the phone. He was evasive when I asked for the name of the store manager. This is clearly a sign that brick and mortar stores are a thing of the past. I strongly suggest that you order your games through system outlets (PSN, XBOX LIVE, STEAM) rather than deal with the negligence, creepy «I live at home with my mom» stories, and other wonderful mishaps this store brings to the table. Congrats– GameStop Avalon– this is my first negative Unilocal review!

I could not have imagined myself giving GameStop a 5 star rating but Sean at this store went above and beyond to be not just courteous but very helpful.
We stopped in to pick up the new Destiny PlayStation 4 Bundle last night, and before Sean even knew were we making a large purchase he was ready and willing to answer all of our questions. Although the neighborhood and parking lot are sketchy, I am happy to make the short drive here. Although I’ve been getting my ass handed to me in Madden all night, I’m happy we stopped into this store.

The knowledge the people that work here is amazing!!! It’s obvious they know what they are talking about … They will answer any questions you might have about any game … If the game you need is not in their store they will immediately call other stores to find it.

It was Black Friday the employee was new and there was a line and the manager was chilling in the back room. And every time he would ask for help she would give him attitude. And he would apologize for the long wait. But I blame management.

My favorite store of all the ones I have around my are (Avondale) the people are super friendly

I read some jerks review on another site and felt the need to defend this location via my Unilocal profile.
As soon as I walk into this place, EVERYTIME, they say «Hello, can I help you find anything?». The employees are friendly and helpful, plus it’s super close to my apartment. The only reason I didn’t give 5 stars is because the selection of new games is pretty limited. However, the used game selection is huge. Good spot, in a great neighborhood.

I love this store. Its out of the way so they always have everything I want in stock, and if they don’t they can help you by directing you to which store does. The staff is friendly and knows what they are talking about. Great sales people, not pushy but they come equipped with the knowledge to make you take home an extra game every once in a while. Definitely the best Gamestop in the city.

This is the BEST Gamestop in the city! I spoke with Raul (might have spelled that wrong) and wanted a particular system that they were out of. I spoke @ length with him about the games, differences between other systems, and if that was the right one to buy for my boyfriend. I am totally illiterate when it comes to this stuff, but he explained everything so i could understand. He called 2 other stores to find the one I wanted. He even offered to go on his Day OFF! to get the system from another GameStop that was father away, so I wouldn’t have to so far to buy it. When I asked if it was so his store would get the credit or he the sale he said, «that’s just good customer Service!» unbelievable! This guy should be a manager if he isn’t already!
thanks a million from me and my man!