Fourteen Hundred Cleaners

Having a dry cleaner in your building is super convenient but only when the business they do is up to par. The woman that works the counter is the most unfriendly person I have come across in quite a while. She is rude, nasty and has no idea what good customer service entails. I used this service quite a bit when I first moved into the building and it took 3 services to get a stain off a dress shirt of mine. On the rare occasion that I’d drop my laundry off in the morning and need it the next day, I would always receive a «NO!» and a bs excuse in broken English at the top of her lungs. I would rather walk my laundry a few blocks away then deal with her. I own 6 units in this building and tell every tenant to go somewhere else for laundry service. I feel bad because the woman that owns the service is very nice, yet it seems strange to have someone working for you that is such an impossible person. Dry cleaning is expensive in Chicago, I’d prefer to pay someone who is pleasant. I will never use their service again.