Dunkin’ Donuts

Slow service, probably because they answer their cell phone calls while making your coffee…

We were looking to pick up an easy breakfast July 4^th. It was my first time ordereing something other than a donut. Fast, courteous service and fresh food. We took some breakfast sandwiches and hash browns to go.
It was exactly what we were looking for. 3 stars for food + 1 star for service/​cleanliness.

Awesome coffee, especially pumpkin lattes, love this shit over that nasty Starbucks over rated crap.

ICE ICE COFFEE TO GO
This is starting to become my iced coffee stop. The staff is really nice and they pour me a nicely iced cup of Joe to go. They have 3 sizes. I usually get the small (16oz) because that seems like enough without getting too caffeinated. The staff also asks if I want sugar or cream in there. I usually get a little cream and the iced coffee tastes great.
The normal price for a small iced coffee is $ 1.95 but if you come here between 3−6pm you can get any size of iced coffee for only 99 cents. Now that is a great deal. I have been avoiding this deal because coffee after noon-​ish for me results into a really long night or early morning. Yeah caffeine just keeps me going and going and going. No I didn’t have a coffee after noon-​ish today. But the way I am feeling I sure could have used one.
There is an outdoor patio with about three tables. It is never crowded in the morning because the sun is not over the building yet and it can be a little chilly out here. For example, today was June 4, 2013 and it was 58 degrees in the morning. I grabbed an iced coffee and decided to enjoy it on the outdoor patio. It was chilly out here but I decided to man up and go for it.
There is free wifi here too, so I decided to take them up on there offer. It was easy to connect and I thought it was a nice feature. It also seemed to make me feel warmer. Okay who am I kidding it did none of that. It was chilly on the patio. I know two weeks from now we will all be dying with 96 degrees heat and wishing for a morning like today.
This place also has donuts and ice cream too. I kind of save myself for really good donuts now. DD doesn’t make bad donuts but they are just predictable donuts. The typical same mass produced donuts I’ve come to dislike. I guess there is no love in the DD donut like a small local donut place would deliver. Now I haven’t had a donut at this new location yet but I did have donuts here when they use to be across the street. In fact, I brought my cousins from Sicily to the old location because they asked to go there and then they bought a half dozen. I stood there watching them have orgasmic bite after orgasmic bite of each donut. I also found it weird that they ordered donuts I would have never ordered ever, like the Apple Fritter Donut was there favorite. I just kind of stood there in awe of every bite they took. I think I just reviewed my Sicilians Cousins reaction to American Donuts. Is this Unilocal acceptable? I sure hope so!
DD makes a great cup of iced coffee. I love the fact I can just get it black and it tastes great on ice. Some other coffee shops iced coffee can not stand on its own like that. I do not want it loaded full of sugar, chocolate syrup or cream. I just want some delicious coffee and DD delivers my iced coffee with all of that and more.

I like their breakfast items, except for their donuts and coffee. It’s nice that they’re 24 – 7 for when I want a Breakfast wrap at 1 am.

This was our local Dunkin’ for about a year. Being across the street, it was a good we-don’t-have-eggs-or-milk emergency breakfast place. There are a couple of employees here that are amazing. Friendly and quick, they are great.
But, let’s be real: it is a Dunkin’ in the city. Your expectations should be low. Get in and out with an over-​sugared coffee and a food choice you probably shouldn’t be making.

When an obvious crackhead is *repeatedly* asking every customer for money, it might be a good idea to ask him to leave.

This is my go-​to coffee stop on the way to work, Starbucks step aside! The picture is outdated, the location has actually moved to the opposite side of the street at the intersection of Clark/​Division in what looks like a bigger, newer structure.
The employees are Always attentive and on the ball, often asking what your order is before you even get up to the counter so you have zero wait time after paying. They also don’t skimp on milk… for some reason I feel like alot of DD’s don’t put enough milk in drinks, but not here!
Prompt, friendly, and of course the coffee and donuts are good, too :)

Ok, I’ve lived in Chicago for 6 months now, and I’ve been going to this Dunkin Donuts since then. I’ve never encountered a serious problem until today… I went in and ordered my usual– Large Coffee, and a bacon, egg, and cheese bagel– no cheese. Now, normally, the issue is that I always get cheese regardless of saying I don’t want it, but whatever… I just peel it off and move on. Today… I noticed that know one was really near the sandwich station, but I thought to myself, I can’t see everything, and I don’t know their rhythm… Then the guy 3 people after me got his sandwich. I looked at my bus tracker and I had 4 minutes– GREAT! So I go to her and I ask, «Hey, has my food been started?» And she honestly looks at me like she’s never seen me before! I know they see a lot of people, but you can’t remember a person 4 people previously… somethings not right. SO then she looks at me and is like, «you don’t have your sandwich?» and I honestly just looked right back at her, because lets be honest, I’ve done silly things before, but wasting time playing jokes on the employees at Dunkin Donuts is NOT one I want to add to the list. So then, between the 3 of them, they all ask around 6 times, «You didn’t make it?» «Did you make it?» While I look at the tracker, and now I have 3 minutes… So she says to me, «I’ll be out in just a minute.» No… So I calmly let her know, «you know what, I don’t have time… I’ve already been waiting, and I really have to catch my bus. I can’t be late to work over a sandwich. I just need my refund.» Crazy face#3… she doesn’t know anything about refunds, her words not mine… GREAT. So, I hear the other two asking what I ordered over, and over, and over, and over. And looking down at the tracker, and seeing I had 1 minute. I was out, work trumps sandwich… I always say. Everything is ok until you mess with my money, and I’ll say right now– They messed with my money, and Dunkin Donuts owes me a refund.

As soon as I wandered the streets of Chicago and noticed there was a Dunkin Donuts on every corner, I immediately UnilocalED at my bf that we HAD to go here before our trip ended. I remember good ol’ Dunkin Donuts, as my family has always missed their donuts since they closed their shops in California many years ago. Hence, I was really looking forward to this visit…
But crap, I think Dunkin Donuts was overhyped for me because I’ve personally had way better donuts before. The larger donuts were pretty good and soft — I enjoyed my maple bar a lot. But my bf’s donut, plus the donut holes I got, all sucked. They were slightly hard, overly dense, and tasted almost like cardboard (esp. the chocolate flavor). My bf also got a breakfast sandwich, which was okay, but it tasted overly greasy — not that I should expect anything more, since this joint is pretty much equivalent to fast food. We also got iced coffees, but they weren’t sweet enough for me. Still, the flavor was good — and I know Dunkin is known for their coffee, so I was still pretty happy with my drink. But the donuts… oh man, the donuts! I guess I was just expecting so much more. I can’t believe I’m saying this, but maybe Krispy Kreme isn’t so bad after all…
As a side note, the service here also really sucks. It’s insanely crowded here! We came here early on a Saturday morning (around 9am) and there was still a crazy amount of people lining up. As a result, they totally rush you and make you feel like an ant moving through a freaking colony! It was an intense experience. And once again, the donuts were an utter disappointment… sigh!

Having just relocated back to my great city just a week ago after a long 15 year stint in Santa Monica, CA, I was excited to find a DD just a block away! Right near the red line’s Clark/​Division stop and across the street from Jewel, this location is pleasant and the staff very friendly. The free wi-​fi, open 24 hours — is a huge bonus! While it gets a lot of foot traffic, the place is never crowded when it comes to seating.
I love their iced coffee the best — and the new sandwiches are quite good. I tried the limited time maple egg sausage croissant and it was fantastic! I only ate half of it, saving the other half for the next day — because it was quite a bit larger than the ones I used to get at Jack in the Crack and Burger King. They offer an egg white and spinach sandwich I tried which I really liked, as well. The egg sandwich and coffee specials run a little over $ 4, which is a great price for what you get.
I also like to go to Subway for their breakfast sandwiches — they have some deals that are a little cheaper than Dunkin. But if you call or visit online to post a review, you can get a free donut with a med/​large purchase. Nice.

How can the classic Boston Cremes be STALE at 10:30 AM on a Saturday morning?!? PITIFUL !!!

DD is certainly not my coffee shop of choice, but I can’t recount the number of times this placed saved me before my 12-​hr shifts at the hospital. Yep, the coffee’s not very good and not terribly strong, but when you’re running on a couple hours of sleep and get a large French vanilla, it’ll get your blood flowin’ alright. I once made the mistake of drinking the free stuff at the hospital (courtesy of Folgers) and I nearly gagged, so I can vouch that this stuff isn’t quite garbage. I can’t complain about the service since they’ve always got me in and out the door within 4 minutes, which is important when the Red line is running late and you’re trying to catch the #70 Division bus that runs every half-​hour in the early morn’. Like most chains, it is what it is.

I would never go to Dunkin Donuts if their iced coffees weren’t so good. Try it with cream, sugar, and coconut flavor. Yum.
The reason I would never go, is beacuse every Dunkin is the same, and this is the one I go to so it’s the one I chose to review. The people who work here are always, always rude, borderline abusive. Nothing is worse than being spoken to like you are a nuisance when you are patronizing an establishment where you are waited on by people. It’s not my fault you hate your job, I just want some delicious coffee.

I typically wouldn’t review an eatery found on every other block in Chicago, but I felt compelled after my last experience at DD.
Sunday afternoon, battling a killer hangover, I stumbled over to DD and ordered a small unsweetened iced tea and a toasted multigrain bagel with butter. I was served a small iced coffee, an everything bagel with butter and cream cheese, no knife, and charged for a medium iced coffee, and 2 bagels with cream cheese. Make of that what you will.

This is seriously the worst Dunkin Donuts I’ve ever been to. They could take a cue from the DD over on Chicago and State, because that location has people in and out in no time flat.
But this place, well, is the slowest, SLOWEST DD on the planet. Avoid it.

For some reason, «French Cruller» is difficult for the staff to understand. Their faces are usually as glazed over as their donuts, probably due to the constant stream of commuters (like me) rushing in to get their cheap coffee fix. So I’ll repeat my request several times and point, until they figure it out.
If I make it past this Dunkin’ Donuts, another temptation awaits me at the end of the Red Line at the Loyola Stop…

The employees are SUPER SUPER nice. Especially Fardia.
I feel so bad for them bc they are constantly getting yelled at by ppl who think they have money, yet are buying the $.99 coffee when starbucks is down the street.

No seats in this Dunkin’, and a fair number of rude customers who yell at the employees. The staff is generally nice, but a little confused sometimes, it seems. Because of it’s location, you get an interesting mix of Gold Coast elite on their way to their jobs in the Loop, and panhandlers. It would be a great people-​watching spot if it had seats.