Dunkin’ Donuts

Here almost 5 days a week for my coffee… this is the ONLY Dunkin Donuts that I have never had a problem with messed up orders. Thank you for the non– frustration.

The best doughnuts in RavensWood
The person working there is Tina. You deserve a raise…
You are very professional, Friendly and Always Greets everyone, with
A Smile. Your Awesome .
Eve

I’ve only had excellent service here. The other day in a daze I zoomed off after getting my coffee and forgot my sandwich. I was well on my way to work when I realized my error. I called and without hesitation they offered to replace it the next time I was in.
Of course the food is not gourmet but it’s fast food peeps!

Three times in the past month I have ordered some variation of sweetened iced tea from here and EVERY SINGLE TIME, they had the distinct taste of coffee in them. I can only imagine this is coming from machines that are not being properly cleaned/​maintained. And the employees are the opposite of friendly and/​or helpful.

Large ice coffee skim milk only. Simple. Last time you add sugar. I see it piled high on the bottom. I drive around the block to correct your mistake and you replace with my correct order. It happens.
Today, large ice coffee. Cream and sugar you ask.
Do you have skim milk? Yes.
SKIM MILK ONLY PLEASE.
As you hand me the drink, I notice the thick white color swirling at the bottom and overall lighter appearance of my normally darker beverage.
I ask again, skim milk only? YES you tell me.
As I drive away, I sip my CREAM only ice coffee. You think I don’t know the difference?
Come on. Don’t lie to me.

Service sucks, older lady gave me the wrong order and extra burnt hash browns, and left without asking me if I needed anything else; took a good couple f mins to get someone’s attention for ketchup packets.

Look, it’s a Dunkin’ Donuts. It’s not a 5-​star establishment. It doesn’t try to be. It’s donuts and other sweet treats, a few feeble attempts to breakfast and lunch meals, and their famous brand of coffee made in mixes that are supposed to be substitutes for Starbucks. It’s a 3-​star experience.
Why do I go to Dunkin’ Donuts?
1) It’s close. It’s on my walking path between work and home.
2) It’s always open. Always. Whether I’m looking for an infusion of sugar that I can grasp in one hand early in the day, or whether I have half an hour to try to eat some real food, it’s there.
3) It’s pretty clean. Maybe that sounds like damning with faint praise, but have you seen some of the people who go to Dunkin’ Donuts? Holy Mother of God.. . soap and water and deodorant are strange words to them. And do they clean up after they eat? Again — what, are you crazy? They leave all sorts of crap behind. So «pretty clean» is a good thing here.
4) It is cheap. Try to get an omelette sandwich next door at Golden Nugget. That’ll set you back at least $ 10. If your wallet is as empty as your stomach, it’s an option.
5) Sometimes the smell of all those donuts just pull you off the sidewalk and into the store.
So, my review: The basic coffee is fine. Stay away from the attempts at fancy stuff. Total fails. Especially stay away from the flavored iced coffees. I don’t know what syrup is that they add to those drinks, but it is so thick and sweet that it leaves an awful aftertaste in my mouth. Awful.
Most of the donuts are solid and basic. I love the apply fritter. It must contain a day’s worth of fat and sugar in each bite, but boy it is good. The muffins are typically dry and tasteless; stay away. Pay a little extra for the fritter.
The bagels are bagels. Of course they’re not fresh like you’d get in a real bagel shop. They’re stale and flavorless. If you put enough cream cheese on, you won’t mind.
I’ve had a couple of the egg flatbreads. The spicy omelette flatbread is flat, and it is stuffed with the previously-​made, generic, factory-​produced food product that is heated and slapped into the bread. It is not spicy at all. The egg/​cheese/​bacon flatbread is just that, and nothing more. Neither has much flavor, besides the taste of chemical preservatives that are necessary to get it from the factory to you. Why eat any of these? You are really short on time and short on money. Otherwise, you’d walk half a block farther west to the Mariano’s store, which has about 100 times the prepared food options that Dunkin’ has.
Why three stars? To quote a cliché — because it is what it is, and that’s all. The special coffee drinks show that corporate aspires to be a Starbucks, but we all know that’s an epic fail. Dunkin’ Donuts is the lowbrow quick fix. And hey, I’m not knocking lowbrow here. I mean, who wants to go to a specialized coffee shop where they charge you $ 2.50 for a cup of coffee and another $ 1.00 or $ 1.50 for a refill?
Dunkin’ Donuts does what it does, and it is done adequately. Nothing wrong with that. Sometimes, it’s just what you want.

I go to this location often prior to driving to work. Most of the time I have a decent experience. Although recently they forgot my hash browns that I ordered. Also today I asked kindly if they could double toast my bagel and apply the cream cheese. When I pulled out the bagel it was completely burnt and cream cheese was unfortunately not on it.

I go to this Dunkin religiously every morning on my way to work for an iced coffee with caramel, cream, and sugar. Out of all the dunkin donuts out there, I do have to say this is my favorite! They always make my coffee correct unlike most I have been to, and the staff is wonderful! the girls who work there in the morning are kind, attentive, and beautiful… this is coming from a gay man, so naturally I’m a bit picky… but they are such a wonderful help and a big part of my daily routine. the gentleman there are kind as well and have got to know my face and kindly greet me even if I’m just passing by. I would like to publicly say thank you for making my morning every morning!

I’m what this business would call an outlier. I order a latte light and a veggie breakfast sandwich. Who orders that at a DD?! Well, I do. I live close and it’s easier to go there than anywhere else in the morning.
The staff is so nice and it’s an easy in/​out location. So cheap in comparison to other breakfast options.

I know this review is going to come off incredibly «first world problems», but isn’t that what Unilocal is for?
And after having my order screwed up previously, today has to be the straw that broke the camel’s back.
I don’t know how hard it is to mess up a bagel when I repeat myself 3 times (twice when I stated my order at the drive through speaker and once at the window), but congratulations ladies, you’ve managed to screw it up royally.
Besides being incredibly unfriendly and difficult to understand, when I drove to the window, I had to wait until the woman working the drive through this morning was off her cellphone before I was acknowledged. THEN she tried to give me a large coffee.
No. Seriously. I just want an «everything bagel» with light cream cheese on the side. Just. Jesus Christ. No.
So when they finally hand me my order after a bit of confusion, I was so frustrated with the experience I decided to forego checking the bag and drove off.
Big surprise — I’m sitting at my desk at work and while they’ve managed to get the bagel right, the damn thing is smothered in cream cheese.
So after using one side of the bagel to scrape off the excess cream cheese (thanks for not including a knife when you only smother one side of the damn bagel with cream cheese), I finally get it to my liking (seriously — why else would I ask for cream cheese on the side?)… bite in to the bagel and… stale and burnt.
Awesome. Thanks guys for not only providing exceptional customer service, but quality products as well.
Maybe if the workers at this Dunkin’ Donuts paid a little more attention to what was going on in front of them, there wouldn’t be so many negative reviews.

The young women who work here are not friendly at all. After a year of dealing with them all every day one would think they would recognize me or that I get the same thing every day. Not personable or friendly at all. When I order food, they often get it wrong. Make sure you double check your receipt before you leave the register.
Much prefer the location at Clark and Montrose. All staff are very nice, personable, and don’t make you feel like you are bothering them when you place your other.

Hmm… I’ve had mixed experiences about this particular Dunkin Donuts. The fare has always been decent, however, its the service that gets on my nerves.
I’m talking about the drive-​thru experience, to be specific. Using their drive-​thru really makes you question if you know the English language as well as you think you do. The comprehension of their employees (actually, I’m speaking of just one in particular) is un… believ…ab…ly horrible. She speaks English, no doubt about it, but her attention span is that of a goldfish. After 30 seconds, her mind draws a complete blank and forgets your order once you’ve reached the window.
I’m sorry girl, but I have to put you on blast. Your personable skills just straight up suck and it makes your establishment look bad.
However, on the upside of things — I’ll still continue to get my medium iced coffee here, I’ll just have to go inside and get it.

Love their coffee, no matter what the location! Hazelnut iced– coffee is the best on a hot day! 99 cents between 3p-​6p!!!

Easy in, easy out.
I was on my way to yoga and I needed a bucket of coffee from my favorite chain: DUNKIN DONUTS.
I’ve made it my goal to try all the coffee flavors (DREAM BIG, CHRISTINE) so today was a large blueberry coffee with milk. I had to wait about 30 seconds in line before I placed my order, and got my coffee in about another 30 seconds. Easy.
The donut selection is larger than most D and D’s in the Chicago area. Decent location.

oh, downfall of humanity. What’s happening to this place? I’m dropping my rating to two stars now due to the poor service lately (and today’s specifically).
I’m going to write this off to poor communication as well as fear of change on their part. See I come here quite often. I work nearby. So they got used to a specific order from me, so for me to come around and change that up seems to confuse and upset them. I can deal with this, it happens everywhere, what I can’t deal with is an argument with the cashier and manager both saying I placed an order I clearly did not (I had friends with me, they backed up my version of this)
They still slice all bagels in the same slicer (nasty!), and they have a bug zapper inside the building (um, what?!?). More and more, I’m brewing my own coffee at home, and going to this place less and less.

We were in town visiting (from Nevada) the old neighborhood. We don’t have Dunkies anywhere near out house in Carson City. As a kid, I remember stopping at Dunkin Donuts for donuts — I didn’t care about coffee back then. Now it was for coffee (cuz I swapped the «I don’t care for» around). Since mom had only instant coffee (what IS that swill?), we dashed out first thing in the morning in search of REAL coffee. Dunkies had it — and it was wonderful. Thank you, thank you, THANK YOU!
I was a little surprised that Baskin & Robbins was in the same building, but when you’re in search of coffee, who cares.
The service on this particular morning was fine. Of course, it wasn’t during the rush hour, so what little wait we had was of no consequence.
And after all, this isn’t one of those fancy schmancy highbrow coffee boutiques. It’s Dunkin Donuts!

Remarkably bad service. So bad, you start looking around for the hidden cameras.
I keep wondering why they continually ask if I want «cream or shhhooger» in my mocha. This is equivalent to asking whether you want sugar on your cake.
And what makes rude people extra mind-​numbing? When they have little to no command of the English language. And when they are dumber than a wood plank.
On the other hand, it is dunkin donuts. It’s not a real coffee shop. I must lower my standards, I suppose.

There are dozens, if not hundreds, of Dunkin Donuts locations in this city. In my humble opinion, this one is the best. Obviously you aren’t going to drive halfway across town to visit THIS location, especially because the odds are good that you live on the same block as a different location.
I have never had a bad experience at this Dunkin Donuts. They are always polite. The drive-​thru service is always fast. The orders are always correct. They were open on Thanksgiving for my boyfriend to run in and grab 2 boxes of joe when I realized that we had no coffee to go with our pie.
This morning I was in an awful rush. I pulled into the drive-​thru to order myself a flatbread breakfast thing, coffee and donuts for the office. There were three cars ahead of me, and at any other Dunkin that would mean that I’d be sitting, waiting for up to 10 minutes. I was ordered, paid and food in hand in less than 5. AWESOME. The food is… well it’s Dunkin Donuts. Its crummy fast food sugary stuff. So if you’re gonna go Dunkin, this one is great.

When we picked our current residence, we didn’t take into consideration the fact that we had a Baskin Robbin a mere block away.
Talk about temptation.
But after practically living there last summer, I’m over it. HOW CAN YOU SCREW UP ICE CREAM?! You take the scoop, scoop ice cream, put it in cup. To make milk shakes, add ice cream, add milk, blend.
For some reason, ordering ice cream is like pulling teeth. The evening workers always seem annoyed that you’re bothering them by patronizing their establishment. There’s a middle aged guy that’s always there in the PM that makes me cringe with his rudeness. I try to avoid him but he’s often the only one there.
My husband read over my shoulder to see what I was Unilocaling and wants me to give credit where credit is due. The service might be absolutely garbage but the bagels are actually really good. The amount of garlic on the garlic bagels is impressive.
But they still only get two stars.