Discount Sarah’s Bridal

So nice and helpful great prices compared to other competitors in the area found a beautiful veil for my wedding within one day great customer service definitely suggest coming to Sarah

On the plus side, if you are looking for a wedding dress, this place has a good selection and they are reasonably-​priced. There is also a decent selection of prom and formal dresses.
On the «meh» side, you are not going to get much help getting in the dresses. While I don’t mind perusing the inventory by myself, formal gowns can be tough to get into, and having someone to at least help you zip up is a good idea.
Nice enough, but a tad aloof. Prices were good, though.

I just ordered my wedding dress from this place and im giving 5 stars because in today’s world there is a huge deficit of manners and customer service. They are so sweet and very knowledgable about dresses, color hues and different designers. I agree with the other reviews that you may be a little overwhelmed by all the dresses all over but it is a «discount «bridal store.

I love Sarah’s bridal. They were reasonably priced and easy people to deal with. Annabellas tried to charge me 3 times the price for the same exact dress. I ordered a Mori lee dress from the book and it was exactly what I expected. Gorgeous! Beautiful! and Fabulous! I even ordered it in less than 3 months from my wedding date and it still arrived a month earlier. They even did all of my alterations over the course of 3 fittings and added on some appliqué that I purchased online with no problems for only $ 179. They also sewed my bra into the dress and gave me some extra padding to increase my cup size. They altered my petticoat as well so that it wasn’t too long for my dress.
Additionally, they ordered the dresses for all of my bridesmaids as well and they arrived just in time before the wedding. Even though most of my bridesmaids did not come in time to make their deposits on their dresses, Sarahs bridal still tried to save a few of them a little money on their dresses by cutting it close, and some of my girls were still able to be in the wedding by paying a rush fee with less than 8 weeks left before the wedding. Thus if you are in a hurry with little time before your big event, Sarah’s Bridal will still do their best to accomodate your bridal party and make you guys look flawless at the same time. I will be referring all my friends and family to them and I look forward to working with them for all of my up and coming special events.
Sincerely,
Bridget Harris
September 25^th, 2015

This was the only shop that had the prom dress my daughter was looking for. Unfortunately the only size left is 2 sizes too big. They offered to alter it at no charge which is very nice. Mohammad and Sarah are both very nice, TO THE POINT and NO NONSENSE. This is their personality due to culture and shouldn’t be taken offensively. If you take it offensive then the problem is with you. Laughter is better than tears and I hope the previous person who reviewed is able to laugh at their situation some day!

Great experience. I don’t know anything about suits and I needed one quick for a wedding 4 days away. Mohammed guided me through the options very efficiently and gave suggestions while staying open to my requests. The whole experience was super fast and simple for someone who wouldn’t normally enjoy shopping experiences. If you call their phone they answer. I came in at 7:30 p.m. on Tuesday and walked out with my tux around 7:30 p.m. on Thursday. Very quick turnaround. It Looks excellent! Mohammed’s guidance and recommendation were spot on! When I told him I was traveling, he even let me borrow a bag to hold the tuxedo! We also stayed open a little bit late on the Thursday for me. Very friendly service willing to meet my needs! Support a small business!

I read some of the reviews on here before I went to the shop itself, so I was bracing myself for disorganization and chiffon chaos. I thought I might be able to cheat the system, however, by planning ahead. But first, let me back up. I was on the hunt for three particular styles of bridesmaid dresses from one particular designer for my friend’s wedding. I had called around a handful of bridal shops in the area and Discount Sarah’s Bridal was the only one that had all three.
I called in ahead of time to confirm this and let them know I was planning on coming in a couple of hours. The gentleman on the phone told me they’d locate and set them aside so I could try on all three when I arrived. However, when I got there, only one of the dresses had been found. To be fair, it was a Saturday, and there were probably about five other individuals (plus their friends) perusing the shop for dresses, and only two workers. While I didn’t expect them to dote on me, I was surprised when, after trying on the one dress, I was told to just search the rest of the store, dress by dress, for the remaining two, on my own (kind of defeating the purpose of calling in ahead of time).
It wouldn’t have been so bad if there were any kind of system or order for how the dresses were stored and organized, such as by designer or dress style (strapless over here, one-​shouldered here, V-​neck over there, etc.). It was like trying to find a needle in a haystack. When I asked if I could get a little assistance in even beginning to know where to look, I was told I *was* being helped – as the only two employees were conspicuously tending to other customers.
Like I said, I didn’t expect to be doted on, and I wouldn’t have even minded having to look on my own if 1) I hadn’t gone in with the expectation that the dresses were going to be found for me in the hours between when I called and inquired about them and when I arrived, and/​or 2) one of the workers would have been upfront in saying, when I arrived, the other dresses hadn’t been found yet, that they were going to try to help when they could, but I may need to do some searching on my own while they were helping other people. Instead, I show up, try on one dress, then feel immediately abandoned as a customer when the woman points to an aisle of dresses and tells me to start looking.

This was probably one of the most negative experiences I’ve ever encountered in my life. I initially came here once with my mom first to see if the place was worth a shot. Walking in, the amount of dresses on the racks is extremely intimidating. We basically weren’t even acknowledged, so after about 10 minutes of browsing on our own we walked to the back of the store where we found someone there (I think the owner). We were pressed on time as it was our last stop shop for the day, so I figured I would come back with all of my bridesmaids.
Now the mess begins. When we arrived, we were told to browse around by ourselves and pick out some dresses we liked. She just stood there not really asking any questions or being helpful at all. We finally found a few beginning styles of what we would like the dresses to look like, so all she did was stick the girls in a room and walk away. There were little pin needles all over the floor of the dressing room that one of my bridesmaids almost stepped on until she saw (um how is that even safe?) Anyways, when my bridesmaids walked out and were talking about the dresses and what they liked or didn’t like I had a question.
(HERE IS THE PART YOU NEED TO READ)
The woman finally came around and I decided to ask how the alterations would work considering one of my bridesmaids was determined to lose weight before my wedding. She even made a b***** comment prior to fetching the dresses for the girls saying «Don’t worry we have a bigger size in that style to fit her too» as she was pointing out my friend. Then, when she looked at my friend when she stepped out in the dress she proceeded to ask «Well how many months pregnant is she?» asking all of us… UMMMMMMMMMMMMMMMMMMMMMMMMMMMMMMM mind everyone reading this, my friend is A. not pregnant and B. not even close to looking like she is!!! Rude, disrespectful, ignorant, and just extremely messed up for a BUSINESS OWNER to assume something like that of someone who is a potential buyer in their store. WTF was she thinking??? Wait, clearly she wasn’t thinking before she spoke. I felt really terrible as my bridesmaid locked the door to the fitting room and started crying. Seeing my friend cry over an extremely uncalled for insult by a woman working a business was enough to convince me to never step foot in there again. She clearly felt really STUPID and walked away and then came back trying to show us a different dress. I confronted her telling her we were going to leave and that she owed an apology. She apologized to me as I cut her off telling her NO, you need to apologize to the person who you made the remark to, that was really mean! And she said «I’m sorry» as quickly as she possibly could, NOT EVEN MEANING IT, not being genuine, just because she had to. What an ugly person. The fact that I had to confront her about apologizing just goes to show what kind of ignorant person she is.
I will never go back here again.
I will never recommend this place to anyone.
I will never wish this type of negative experience upon even my worst enemy.
I will NEVER tolerate someone treating people I care about in this type of way.
I just wanted to point out that a bride shopping with her bridesmaids for dresses should be a positive, fun, exciting experience. I feel like owners of bridal shops should encourage this. The fact that she had the nerve to insult my best friend just like that PISSED me off more than anything as I walked out of there dealing with a racing heart, shocked mood, and upset friend. F that. No one should ever feel like this.
If I could, I would give this place ZERO STARS!!! This place does not deserve business because the owners behind the place or at least one of them is a cruel person.

Let me just preface with: I like this place. I would come here again for alterations.
I came here to get a dress altered that I bought somewhere else. They gave me a fair estimate for the amount of work that needed to be done ($ 60– $ 10 cheaper than anywhere else I found).
The place in general is kinda disorganized. I had to wait about 15 minutes while someone else was trying on dresses to even talk to someone. Once the worker (who turned out to be the owner) was done, she gave me undivided attention. It took about 20 minutes more for the dress to be pinned where it needed to be.
They told me the dress would be done in 3 days. Sweet! They would call me. A week later they still hadn’t called, but when I called the dress was ready. Okie dokie. I went in that day. Waited another 20 minutes for the owner to acknowledge me (I should have expected that…) and finally got my dress.
I get the dress back and it fits like a glove! She even added in some little bra-​strap-​fasteners for no charge. I was very happy with the work done. Absolutely no complaints.
The place is cash only. Keep that in mind when you go. They let you pay with a credit card if it’s something like 2 weeks before you pick up the dress, but I didn’t do that, so I had to run across the street to a bank. That was a hassle.
Overall, like I said, I would come back. Not the best customer service skills, but they did a good job for what I paid.

This shop fills a niche that needs to be filled among all of the high-​end, designer bridal boutiques in downtown Chicago. It has dresses at a significantly lower cost, a huge selection in an enormous variety of colors. I came here because I wanted bridesmaid dresses in a very specific color which I was having trouble finding– and to be fair, they had a large number of dresses which fit that bill.
BUT their hours said they opened at noon on Friday. They didn’t actually open until 12:05 at least. The woman who was there was really friendly and helpful, but previous reviews had it spot on in describing the level of disorganization in the store. Dresses are not organized by material, color, designer, or size… Which makes it nigh on impossible to determine which dresses come in which colors. And they tend to carry the less expensive and trendy styles– along with styles only from last season (they didn’t have anything from this fall’s lines).
We definitely didn’t find any bridesmaid dresses that would work for my wedding here, but the woman working here did everything she could to make that a possibility. She did somehow magically know their inventory really well, which allowed me to give up on hopelessly sifting through the three overcrowded racks of dresses.
One thing they absolutely do need to change, though, is that door chime. Eegads!

Thieves! Thought we were getting a good price for bridesmaids dresses, turns out size chart is fixed to make it seem like everyone is larger than they appear, the owners then rack up on alterations if the dresses are to big once they get them back. I am so pissed off and now to top it off the order was placed a month ago, so this leaves no other choice but to stick with this fool.

Last year I ordered 4 bridesmaids dresses with only 6 weeks out til the wedding and all arrived as promised and was the best price around. Alterations fit perfect and at a reasonable price w/​in a couple days. Also had another bridesmaid dress altered here and it was fine, just need to call ahead to make sure when it was ready. Not the best place to go w/​the entire wedding party b/​c it’s fairly small and a little chaotic inside, but if you know what you want already, this is the place to go!

I went into this store and Sara was a great help! She was very nice and made shopping for my dress very pleasant. She has a ton of really nice dresses at amazing prices. My only complaint is the store is a little overwhelming because of so many dresses and they are not in order. But there is plenty to choose from.

We were honored to be asked to be in a wedding. The tux, shoes, shirt, and the whole shebang was about $ 75 less than Men’s Warehouse. Not only did Sarah’s Bridal find the exact same tuxedo style right down to the shoes, vest and tie but the sizing recommendations were exactly right. My chickadee was also able to obtain her designer bridesmaid’s dress here with significant savings over the larger chains. Alterations were spot on, professional and hassle free. Our garments were provided in beautiful shape and more importantly, without delay. For the cost conscious ladies out there, I would advise you to do your research and check out the dresses at the major bridal chains. Once you have locked in on a dress, make your way to Sarah’s and you’ll be able to save some nice coin. My last tidbit of unsolicited advice, fellow Unilocalers, is to afford ample advance time for your tux/​dress needs and to let Sarah and her team do the rest. You will not regret it.

Agh! So frustrated with this place. I went wedding dress shopping in late April/​early May for an August wedding in Colorado. When I found a great dress at Sarah’s Bridal, I was very excited to get it at what I believed is well below market price. So I happily paid the deposit, and asked when my dress would arrive. The assistant told me they typically ship dresses at least a month prior to the wedding date (Aug 5^th), and I told her since the wedding is not in Chicago, they should subtract a week from that. She said no problem, she’d let the distributor know and they’d adjust the shipping date.
In mid May, I called to verify that the dress would be shipping in June/​July. She said she didn’t have a ship date yet, but to call back in a few weeks. So I did. June 8, June 11, June 25, July 9. Still the same response — they don’t have a ship date yet, and I should keep calling back.
It’s the week of July 19^th (2.5 weeks out), and I’m starting to panic a bit. I call, and the owner (a gentleman) states the shipping date is now July 25^th (a Sunday?). I tell him that’s not acceptable, as I leave for Colorado on the 31^st. He promises it only takes 4 days to arrive. I say ‘but that puts arrival on Friday, and I leave on Saturday’. He claims ‘no problem, you come in on Friday and we can do alterations in the same day’. Wonderful, except I have to work on Friday having saved my days off for my actual wedding (silly me!). Also, same day alterations make me a bit nervous about the quality they’re providing.
He then gives me the option to pay an extra $ 70+ to ship it overnight. After considering it over the weekend, I call on July 26 to say yes please, ship it overnight. The assistant tells me she’ll call at noon with a tracking number, and confirm the dresses expected arrival date today, July 27. I wait and then call at 1pm, and the owner says he can’t give me a tracking number, but the dress is arriving today he promises, ‘100%’. I ask why no tracking number, and his response is that UPS will put him on hold for too long and he knows the dress is coming anyway. I even volunteer to call UPS to save him the trouble (seriously) but he says no, they won’t give it to me. He does promise to call when my dress gets in, thank you very much. Talk about going above and beyond for your customer.
If the dress does arrive today as promised, I will faint with relief, and then run as fast as I can away from this place. While getting a good deal on a dress is great, they aren’t worth the hassle.
UPDATE: The dress arrived, as promised. They even took $ 35 off the $ 70 overnight charge, which was appreciated. And the dress was beautiful, as expected. Still, the hassle and stress encourages me to leave my one star rating as-​is, and caution those brides who like to plan and feel secure about their purchase to shop elsewhere. Oh, and you do have to pay the final payment in cash, no check or credit cards. Not a big issue, but still leaves me feeling a bit sketchy about this place.

When you first walk in this place, you are just completely inundated with dresses. Prom and bridesmaid dresses in the middle and wedding dresses on the outside racks. They are all lined up by size from two on up to 32. So if you are plus size, there are actually quite a few dresses to try on, which is nice. The store is VERY self serve. Pick out your own dresses and then the staff will open a room for you. I recommend bringing a bridesmaid to help lace you into the dresses. I also went on a weekday (Friday) because they do not make appointments.
So while this place isn’t going to win any awards for aesthetics, it gets the job done especially if you want to try on a variety of dresses in your size as opposed to just trying to visualize what a dress will look like when its stuffed into a sample size.
Price wise the dresses are fairly inexpensive. All the ones I tried on were under $ 1000. Also, unlike a lot of salons all the dresses I tried on had tags intact.
I think I am willing to go there again as I continue my quest for a wedding dress.

I don’t think I would ever recommend anyone to go here to buy a wedding dress; however from the looks of things, I think they would be great at getting a prom dress but I would never trust them with my wedding gown…
It’s disorganized and chaotic and it appears as though they have no real inventory system and that is not a good sign especially when you’re buying a gown of such great importance.