Diez Y Ocho

Walked in for a early lunch at 11:07 am. The owner said they aren’t open… well they open at 11 am. I asked ok what time do you open. He shrugged his shoulders and pointed around and said you see there are no cooks. I have to wait for them to get here.
No apology for the inconvenience, No locked door to make sure customers dont come in to even deal with the weird exchange. He was rightfully upset that his cooks are late but you also have to remain professional and polite at all times. Well, we are going to Bistro 18o Now.

I believe the only way to properly give my opinion on the food at Diez Y Ocho would be to just a do an audible grunt of pleasure. The use of the language is not helping me when I try to describe how good the food was at Diez Y Ocho. My friend and I were in town for a concert and were staying in Pilsen. The woman who owns the Air BnB we stayed in, recommended that we try this over tacos, which was our original idea. I am so glad we chose to listen to her. The food is stellar. It is a BYOB so plan ahead since we were hungry and exhausted we didn’t bother hunting down drinks to bring. So I can’t tell you if there is anywhere in the vicinity to buy. I had the Western Burger, which was fantastic. The parmesan fries were great but next time, I will stick to the original fries since the parmesan masked the garlic. The service was excellent but it was a little slow but again not enough to complain, just sufficient to notice. Though don’t let any of the negative reviews stop you from going. Hell, I was planning on coming back in July since I will be Chicago, but now after writing, I want to go back now.

Awesome music
Ate outside real chill vibe
I ordered the Deiz y Ocho Burger. It’s was Great!
Definitely coming back try more in the menu!

Well I’ve heard about this place for some time now. I have been wanting to check it out and today I got the chance to do so. When I walked in the front was empty it had a five guys type of set up. But with a bit of Pilson flare. Since it was a nice day I sat in the back patio. I was able to sit where I wanted. The look in the back patio was nice I liked the retro Mexican village look it was going for. Tables where hand made and nice looking. The music was nice the kind of music I like to listen to. The «Zhu» and «empire of the sun» radio stations on Pandora lol. sitting in the back is very nice and chill but it feels like you may not be attended to quickly because of it. Almost like if u sit in back your going to take your time and just chill for an hr or so They had someone station in back all the time I think it would work much better.
The service was good I had like 3 different people approach me several time before I ordered. Not a bad thing maybe they where just being attentive. The menu was simple. It’s a burger joint. I ordered the fried pickles and the turkey burger. The pickles came out and the presentation was simple. In a mini deep fryer basket… Lol… It worked with a side of chipotle mayo. The breading was light and flaky. I wish I could of had some utensils. Because the pickles were hot! I had to wait till someone came by so I could get the fork. By the time I got one the burger came out. The turkey burger looked appetizing nice and high in a whole wheat and oats bun with a side of sweet potato tater tots. The patty was dense it tasted pre packaged but it was good. I’m sure their Angus patties are hand made. Maybe they can do the same with the turkey. The Flavor was fantastic. The tater tots were a bit under cooked but not by much they were still good. I would definitely go back maybe take advantage of there BYOB and enjoy the chill atmosphere in the back. Almost makes you feel like you on vacation at you uncles house in Mexico. You can be there all night lol

Food was good — took a little too long to get it though — like an hour. Thank goodness it was a nice day out so I wasn’t grumpy. 3.5 stars.

The food is so great! The bathrooms are clean. I recommend the mozzarella stick, the dip is amazing. Fried pickles are really good! I love that they have waffle fries. Oh did I mention it’s BYOB. This place is definitely the best place on the south side. I had fun and can’t wait to be back!

Good Food & Good Customer Service! We went here at 11pm at night and I was worried whether or not our experience would suffer due to the late hour. Having driven past for months we finally stopped. The waitress was very pleasant and attentive and suggested the cheese sticks. I do not typically like cheese sticks however these were absolutely delicious. Not your typical cheese sticks. I had a turkey burger that had two of my faves on it, grilled pineapple and avocado. It was very very tasty. Hubby had a classic burger with bacon & cheese added. It was good as well. We met the owner Mike and he was very pleasant and friendly. We really enjoyed talking to him. He showed us the outdoor patio and also told us about their Sunday brunch. We will definitely be back and suggest you check it out for a new take on burgers.

Burgers burgers burgers! BYOB BYOB BYOB!
When visiting Pilsen, it may seen like a strange idea to head to a burger place, but believe me, you won’t regret it. The bf and I came here for a casual night out. It’s a casual location with a large takeout business, but also table service. It’s BYOB, which is great for still going out, but saving money at the same time!
The menu is stacked full of various burger options. There’s tons… Literally a burger for anyone’s fancy! I opted for the famous/​original Diez Y Ocho Burger. I’m always drawn to burgers with over easy eggs on them, because eggs make everything better and this was no exception. The chorizo meat (instead of beef) made the burger more unique, but also much less stable and messier! It had many of my other favorite foods/​toppings, including cheese, avocado and pico de gallo! The burgers are served with a hefty portion of French fries. They have different varieties and I chose the aromatic garlic parmesan fries, which were great too. Altogether, I had more than enough food for 2 meals and left feeling uncomfortably full.
It’s not comparable to Au Cheval’s burger (in my opinion), but it’s a pretty darn good option too!

What this place kinda lacks in ambiance it makes up for with good burgers and great service.
I’m always very satisfied by the Diez y Ocho burger – the chorizo in the patty offers a nice kick and the chipotle mayo + avocado toppings are harmonious. Fries are nice though I wouldn’t be mad if they were more crisp. (Don’t really recommend the garlic parmesan fries as they’re quite oily and the thick chunks of parmesan are thrown on top rather than melted or incorporated throughout)
50 Shades of Bacon burger is as decadent as you’d expect from the name, caesar salad is always bright, good helping of parmesan, creamy dressing, bread-​y croutons but it worked.
Onion rings are always kind of tough to nail. These are seasoned right and the batter is crisp, but kind of slid off the steaming hot onions.
Once I ordered delivery and there was a mistake (I ordered 2 burgers and was given 1). It was just before closing and they went out of their way to not only correct the order, but offer me and my partner a complementary meal our next time around. Super generous and attentive and that experience was great.

Ate here for the first time a couple weeks ago with my sister. First of all, service was very attentive, which being a waitress myself is so important to me!
We were greeted right when we walked in. We had to wait for a table, no big deal, we sat watching the cooks do their thing. A waitress popped up with waters and took our orders. By the time our table was ready our appetizer was just getting ready to be served! Perfect timing.
We ordered the fried pickles, I loved them! The batter on them was great and actually stood on the pickle which I find some restaurants have a hard time figuring that out!
It’s BYOB, which is awesome, of course we forgot and didn’t bring anything so water and sodas for us!
My sister ordered the 50 shades of bacon burger, looked awesome she said it was great! I ordered the classic burger with cheese and a Pretzel bun. Pretzel buns sometimes are too hard at certain restaurants, not here! Definitely added to the deliciousness of my burger which might I add was cooked perfectly.
The fries were great and I was a big fan of the onion rings my sister subbed for her fries. We couldn’t stop eating either! Definitely recommend this spot! Money’s worth indeed. Love the atmosphere too. One of the owners was there and came to our table to make sure everything was good, he was very nice! Will be returning soon! Thanks Diez y Ocho for an amazing meal!

Came here on a Friday afternoon around 1pm. Wasn’t packed at all. The ambience is great. The music that they were playing was great and soothing. The waitress was so nice and helpful. Love her purple hair. As I am writing this, they started to play snoop dogg (I officially love this place). I ordered the 50 shade burger with no egg and parmesan fries. The burger was amazing. I couldn’t help but constantly compare it to au cheval. It was a great burger. A little bit to salty for my taste but that was probably because of the bacon that the burger was wrapped in. The fries were good but I expected the parmesan cheese to melt but I didn’t. The burger is more expensive than most places around $ 12-​$ 16 for a burger. But all burgers come with fries. And they have so many options. Gets packed around 6 or 7 Cause that’s when the DJ comes.

Just received a response from frankie b,
FYI, I wrote this review 5 months ago and you’re just now responding, but anyway. You never came to my table or asked how was everything. Like I stated before the burger was not hot at all and the flavor, oh yea there wasn’t any. Fresh made does not mean not temperature hot. I cook my food fresh and when it’s finished it is temperature hot.

I came here first with a groupon. A cute little place on 18^th st. with amazing burgers.
We started with onion rings, and it I had the diez y ocho burger with cajun fries and my bf got the bacon burger. Onion rings were really good and my burger was tasty! I love that salsa kick with guac and chorizo meat. The chorizo got a bit on the tougher side, but the flavors made up for it. I originally wanted the cajun fries, but got the regular fries instead. I wasn’t going to say anything since they were good either way, but the server brought out my fries and apologized. Which was sweet!
I had a taste of the bacon burger from the man — and figured out that when they mean bacon, they mean business. It was really juicy and amazing!
We were told they serve brunch on weekends, and we liked our dinner experience so much, we stopped in last saturday for brunch (also it’s only a 5 min drive away from me). I had the nutella pancakes which were big, fluffy and sweet! My bf got the omlette with tomatoes, onions and sausage. It came with potatoes and toast, which was nice. Their OJ is freshly squeezed, which was a surprise! We loved it!

Not sure how I’ve missed this place in the past, but I’m into it.
We went around New Years and only a few people were there, so it was nice to be able to chill without feeling hustled out. Since then we’ve ordered takeout a few times.
The French fries are super legit (crispy, and you can tell they’re made in house). The wings are also a great go-​to (big and priced fairly). I’ve had the BBQ-​type burger that I enjoyed. It was a little dry but had great toppings, plus it was hefty but not so much that I had to unhinge my jaw to take a bite.
This place is worth a stop if you’re like me and haven’t ventured to this part of 18^th Street.

A non-​taco oriented place in Pilsen! Has parking in the back!
I have a big weakness for a) avocado b) sunny side up egg (mmm egg yolk)
The Diez y Ocho burger has all the things I love and more: Chorizo de casa, chipotle mayo, avocado, chihuahua cheese, pico de gallo and over easy egg. Delicious.
Between the two of us we shared the Diez y Ocho burger and an order of their 7 jumbo buffalo wings. The burger comes with amazing, thick cut fresh fries. Protip: put lots of black pepper in their special spicy ketchup for the perfect accompaniment to the fries.
The buffalo wings were actually very flavorful and tender; not dry and lacking in sauce. We were stuffed and ended up having to take some wings to go; I’m very glad we didn’t try ordering two burgers.
Apparently this place is BYOB! Will keep this in mind for my next burger trip to Pilsen.

Service and food are great! The prices are just a tad bit high but I think they’re justified by the size of the burger and the amount of fries they give you. All the burgers are big, juicy, and come with melty cheesy goodness. My favorites are definitely the buffalo wings and shrimp! They always come out piping hot. So much so that I always have to wait to start eating them. The owner is also great. He always comes around and makes sure you’re enjoying yourself. Check out the outdoor area too! It’s so cute and nicely decorated that you don’t even feel you’re at a busy street anymore. I do think that there could be more options in the menu and that they should ask you how you want the burger cooked, but overall very happy with this addition to the neighborhood!

Overall I’d give it 3.5 stars. Food was pretty good = 4 but service was lackluster = 2.
Buffalo wing appetizer was meaty, crispy and juicy with a good sauce. I think there was at least 7 large wings in an order.
I got the gyro burger which was delicious, and more importantly, it came with some of the best handcut fries I’ve had in a long time! Hot and crispy on the outside, with coarse salt.
We went on a weekday night and it wasn’t even half full. There were 2 servers working and 2 cooks. We literally had to ask for everything! Starting from ketchup to napkins to plates to the bill and of course a takeout container. Service was very slow. It seemed that one of the servers was very new to the industry… and the other one (could be the manager) just stood around the whole time and didn’t do much. For the neighborhood, the price is a bit on the pricier end ($ 13 – 17 burgers with fries). We had a groupon so it was a great deal! Not sure if I would come back if this type of service continues…

Buffalo Wings were good, but I wish they had some celery and carrot sticks on the side. lol
Diez Y Ocho burger was pretty good. I, personally, like my burgers with 100% beef patties. The patty in this burger does have chorizo and taste more like a sausage patty.
Service: Waitress was really nice. Food was a little slow, but I think they had 2 parties going on the same time.

SUCH A NIGHTMARE EXPERIENCE, I’M ALMOST AT A LOSS FOR WORDS!
First of all, let me start by saying I desperately wanted to like this place. Found out about it through the «Chicago’s Best» YouTube channel and instantly bookmarked it in my Unilocal app.
I’m such a dedicated Foodie that I drove 40 minutes from Rogers Park to experience what looked to be promising in the «Diez y Ocho» burger.
So what went wrong? Well for starters, WE (my girlfriend & I) NEVER GOT OUR FOOD! That’s right, this isn’t your garden variety bad Unilocal review based on mismatched palate or poor service experience. No, this was a classic case of Murphy’s law!
We arrived around 1020pm on a Friday night, mind you they close at midnight. We submitted our order with our waitress, who didn’t come off as exceptionally horrible at first, within 5 minutes of arriving.
The ambiance of a summer night on the patio with a live DJ spinning classic hip-​hop on straight vinyl (no Serato) must have made us lose track of time, because before we knew it, we were 45 minutes into our wait with no sign or return from our waitress!
Admittedly, I’m a little coy about being the «complain-​y» type, but since I saw everyone else being served AND we were coming up on what would be considered «last call», I knew something had to be said.
I finally spotted our waitress and asked if food orders typically took this long ONLY TO HAVE HER DENY THAT SHE WAS OUR WAITRESS! I’d be lying if I didn’t say my blood started to boil just a little bit, but I decided to keep my composure. The waitress took our order again but then walked away as quickly as possible almost as if to suggest that she could care less. IF LOOKS COULD KILL!
As you might understand, we were plenty upset at this point. Things took a turn for the worst when she returned with bottles of Sriracha ketchup in her hands asking if we had ordered the turkey burger. We hadn’t.
This was the last straw!
We stood up and decided we’d had enough. On our way out we asked to speak with a manager. We got one better, Frank (principal/​co-​owner) was standing there to hear our concern.
Progress/​problem solved right? Nope!
We aired our grievance with Frank in front of our waitress and, would you believe it, she pointed at another waitress who had her back turned and blamed her!
To make matters worse, Frank was somewhat nonchalant and borderline condescending through the entire ordeal.
He offered us his business card (will add photo for proof) and our next dinner on him BUT NEVER ONCE APOLOGIZED OR MADE ANY SEMBLANCE OF AN EFFORT TO TRULY RECTIFY THE MATTER! He didn’t even offer to make sure our food was brought out immediately!
Beyond disappointed! Downright, APPALLED!
UPDATE: To be fair, Frank messaged me on here the morning after posting my review to extend the olive branch. He apologized and offered to have us back as his guests to mend matters. We politely declined.

I came to this place back when it was still Vio, or something like that. The reviews weren’t the best but it was a new spot in my neighborhood so I decided to give it a chance. I really wanted to like it and support a fellow neighbor but the food really wasn’t the best. It had so much potential, too. :(
I saw this Groupon for this new spot and thought, well why not. The food, amazing. I had the Fifty Shades of Bacon burger with cajun fries. My boyfriend had the Diez y Ocho burger with regular fries, my mom had the turkey burger, my sister had the classic burger and my brother also had the Fifty Shades, except he had cheese fries (OMG, YUM). We had a good 3 minutes of silence because we were too caught up in our food.
I love that it’s BYOB. Those are the type of restaurants I look for when deciding where to eat. The atmosphere was great! We sat outside in their beautiful patio. For a good while I had forgotten that I was still in Pilsen– not sure if that’s a good thing or bad thing. It seemed like a good thing. Now we don’t have to go to the north-​side to get a good burger from Kumas. They were also playing house music which is obviously a plus.
What would I change about this place? Hmmm. Probably suggest having sweet potato fries. I. Would. Die.
I’m sure I will be a regular here. If you’re in the neighborhood try to stop by this place. (: