CVS Pharmacy

Not sure why the ratings for this place are so low. They are always very nice to me when I go in. The pharmacists here are especially nice and have answered my many questions about things in the past. I also like the fact that they will let you get a quick thing or two from near the pharmacy when you go through the drivethrough. I hate to ask but sometimes my back is messed up and I don’t want to get out of the car. Always very nice to me!

Is it too much to ask that the pharmacy staff do their jobs and try to get prescriptions filled for patients? I’ve been waiting on asthma medication for my 3 year old child and instead of trying to work with his doctor and insurance, they would rather argue that «theres only so much they can do». This is the second go around that I’ve had with them trying to get medication for my son so he can breathe (kind of a big deal) since switching insurance policies. FFS, it’s a prior authorization, I get it, it’s a pain in the butt to get, but it’s not even close to being impossible. Will definitely be moving our prescriptions to a different pharmacy.

Great location but tthere is a lot more to be esired from customer service.

It’s a CVS, not much to say here. The staff is friendly enough. I’m a regular here.

This place is total PIA to go to. The employees are always taking way to long to do anything! I would rather jump off a bridge then go here and its 3 blocks from my house!

Gotta love a pharmacist — Ali Ashouri who does not want to help a customer. Lead pharmacist at this site would rather roll his eyes and tell you why you are incorrect, rather than actually help. Go elsewhere!

Since we are regulars to this CVS, it’s nice to walk in and get treated like family! There is always a great selection, love the drive-​up pharmacy, and they will even call you when the prescription is ready! The cashiers are awesome and ready to strike up a conversation about nothing! LOL! There is a REDBOX machine outside and so much parking!!!

The male pharmacist there is named «Dr. Ali Ashouri» and he is a horrible human being! I’ve had to go to that pharmacy twice in the last year and each time, this guy has been a rude a-​hole! His attitude yesterday was the last straw!
First I asked him about some eye drops with my contacts and his answer was so snotty and rude! So I just asked for my prescription and I also wanted to pay for a few other things I’d picked up, throat drops, chicken soup, ect. And he refused to ring then up! Saying that «we don’t do that here» and looking at me like I was scum. I know that was a complete lie and asked him AGAIN. Again, he refused and told me to go to the front. There was NO line behind me and no one else waiting for help, he was just being an a-​hole! When he saw me writing his name down, he ran away so that I couldn’t read his name tag. He left so fast he didn’t even give me my receipt! I had to reach over the counter and tear it off the machine myself.
I went to the front cashier (nice lady) and asked for the manager. She said sure, then added «for a complaint about the pharmacist guy?». She already KNEW who I was so upset with! That tells me that this guy has treated other customers like crap and has gotten away with it before.
I talked to the manager and she apologized for his behavior and said that something would be done about it. I haven’t gone back (there’s a Walgreen’s right across the street that I will be using from now on). I can only hope they finally fired that jerk!

Call me crazy, but I actually like this CVS. It’s rarely busy and they have a better selection of a lot of products than the Walgreens a block away. They have a Redbox machine out front which has a better selection than others in the area.

I agree with one reviewer here, the place is grungy, and also cluttered, this location seems to have like stuff nobody buys, and nothing much for the stuff you’re looking for (shrugging shoulders), the saving grace was a real friendly worker, that was actually «friendly», we are glad that there is a location here, it is convenient for us.

It’s grungy. The store… is grungy. Not dirty. Not smelly. Grungy.
None of the food products are cheaper than Jewel’s prices. You are going to pay MSRP prices for damn near everything. Even the candy, which I’ve always found to be less expensive at pharmacies, wasn’t much cheaper-​if at all.
There is one particular cashier that is a Marine vet, who is totally f’ed up socially, that makes it hard for me to go to this particular CVS. I feel bad for this guy. He literally told me that the Marines did a shit job reincorporating him into civilian life.
I bought two bags of already made kettle corn last time I was here, and as I approached the cashier he eyed me thoroughly (no doubt deciding the easiest way to kill me) and said «Fuckin’ like popcorn, eh?» Notice the quotations; he literally said that. Now, I wasn’t offended; it was more hilarious than anything. Plus, I’ve spoken with him on other occasions when I’ve come here. I believe it just illustrates my point.
Are you sad now?
cheeers.

Five Stars Plus. Everyone in this pharmacy is fantastic and I should know all their names but I just know Ali, the Head Pharmacist, and Marc. These guys send me cards when I’m ill, put little treats in my Rx’s, and when I started losing my hair from a medication Ali went out of his way and bought me an olivel oil shampoo he once used!
On a professional note they are valued members of my transplant team and consistently coordinate with my many Dr. s so that I take my medications at the right time and dosage. They’ve also been great about my questions regarding side effects. I’ll never switch from this pharmacy! If you want the kind of pharmacist you used to have, where they took a personal interest in you and your life — this is it!

I love Ali and Marc! I always have a great experience with these pharmacists. They always take care of me and help me and my mother out whenever needed. They went an extra step and sent us a lovely card when one of our family members passed away. These kind acts often go unappreciated, but i noticed and definitely appreciate it!

Based solely on the people working at the Pharmacy, this is the absolute worst CVS I’ve ever been to!
I should note that I’ve never had an issue with any of the female pharmacists. The male pharmacists, however, are incredibly rude. I can’t even tell you how awful they are — I walked out once almost in tears over my interaction with a pharmacist. Mind you, there were no issues. He was just a rude a$$. Every time I see this particular person working I dread the interaction. While the first time was the worst, each time we’ve met I’ve walked away with a similarly negative feeling.
This last time I went I was shocked when the other male pharmacist announced what I was there for — a little bc, or birth control. I have NEVER had a pharmacist announce that in front of everyone… normally they use the scientific name. This guy was also rude and berated me for not picking up the prescription «on time.»
After this latest interaction I promptly removed my prescriptions and I will not be returning. Too stressful.

More than once CVS has helped me out of a jam (last-​minute gift card, phone charger, beverages for a car trip). This location has friendly, personable employees. And if you’re lucky, you might run into the cashier with the talking shirt.

When the pharmacy tech smiles and says that she’ll take care of the mix up when I’m being bitchy, you get an extra star. :)
My script was filled at the Foster and Nagel location (it’s on the way to work) but we asked them to transfer it to the Western and Irving location since we’re not working for 4 days (yea!). We showed up after the taste on Thursday to find the Western location was already closed. Why do they have a huge 24 hr sign then? In any case, we went back there on Friday after the cubs game and asked for the script to find it was never transfered. Now I need to wait. I’ve got a carload of cranky people waiting in the lot for me so I take it out on the tech. Sorry. I did apology for being snippy since I really am a nice person even when I am angry, plus the cubs just won, why wouldn’t I be in a good mood.
Well, I was still mad, but not at the Western location but rather the Nagel one for messing it up in the first place.