Civello Salon & Spa

I came in using a Groupon for no-​chip nails. Some places can be a bit stuffy about scheduling and redeeming your Groupon, but the staff at Civello were very helpful and allowed me to schedule with ease. The Salon/​Spa is really nice and clean and you’re greeted when you walk in. My technician Tatyana helped me choose a great color for my skin and honestly, it was one of the best manicures I think I’ve ever had. Tatyana shared her story with me about moving to Chicago, since I am a recent transplant, and we had really great conversation. She offered me really great tips on how to keep my no-​chip manicure looking fresh and how to help repair my awful looking nail beds. I will definitely return to Civello without a Groupon in the future and ask for her. All around great experience.

Got my haircut today by Ronnie, and I absolutely love it! I wanted a major hair change and she worked with me until I got the perfect length! She answered all my questions and gave me great tips! Thanks, Ronnie and Civello staff!

Having received a Groupon for a facial as a gift, I called to schedule an appointment. I did, and received a confirmation call a couple days before confirming it. Perfect. When I called to schedule it, the receptionist confirmed it was an hour facial. What I received was less than an half hour facial. When I asked the receptionist Anna, she said I arrived to my appointment ten minutes late. Um, no I didn’t and I have the vm to prove my confirmed time. She and the manager were extremely rude and I was embarrassed for them both with how they acted. No apology about my shortened facial, instead they tried to blame me and the appointment time. I will never, ever go here again because of those two. Now my face has broken out in hives from the products they used, which are supposed to be all natural? I think not.

One of the best experiences I’ve ever had at a salon! I bought a groupon for a haircut and requested Ronnie because I heard wonderful things about her in past reviews. The reviews were not wrong! RONNIE is a superstar! She listened to what I wanted and gave me exactly that and more! I even got a little massage which has never happened to me at a hair salon before! I’ve been going to Mario Tricoci on Michigan Avenue the past couple of years, which I love, but I think my overall experience at Civello has turned me into a client! I will definitely be back for a haircut with Ronnie :)

Got a haircut a few weeks ago. Loved the service! Left the salon happy. Day after and since I was not able to style my hair properly. My initial request was to shorten the length and thin my hair down a little. The result was almost the same length and extremely thinned down to the point I barely have any hair at the bottom. I generally can’t leave my house without styling my hair but if before I could at least have some variety and some time slack and go outside right after taking a shower and not worrying about the way I look, now I only have two options, either half up or curly. It must be styled, otherwise looks like crap. Not satisfied with the cut and now not really sure what to do with my hair
Update:
So I went back about a month ago and Tricia fixed my hair. She did a great job making my hair look as good as they possibly could after my previous haircut disaster. She’s great and listens carefully to the customer.

Saw Jen for hair color. There was a long delay, but once she got to me she didn’t rush and stayed till my hair was finished. She’s sweet and cares about what you want. she gives awesome head massages.

What a great salon! I’ve come here numerous times for hair cuts and have been consistently happy. From the moment you walk in, you are treated to a relaxing experience with a cup of tea or coffee. They give you an aromatherapy scalp massage prior to shampooing your hair. While hair is conditioning you get a relaxing hand massage. All products are Aveda and smell fantastic. They also have a spa with massages/​facials that I would love to try in the future.

I bought the facial + massage groupon, and overall, am very satisfied with my experience. However, there were weird things that made this more a 3 star experience than a 5 star experience.
Calling for the appointment: This was a struggle. Like others have remarked, they have a general switchboard you call into, and you can literally be on hold for what seems like hours and hours — imagine the («were sorry but thank you for your patience» voice engraved in your brain). I called on 4 different occasions before finally getting a human on the phone. The bummer: there was no appointment slot where I could get my massage and facial back to back — so I had to go twice.
The massage: I was booked with Chen on a Saturday. Per the instructions, I showed up 15 minutes early. I was delighted to see that the receptionists don’t let you linger in the front lobby, but immediately walk you to the back to change. I got changed, used their lockers, and walked to the «relaxation room.» This is where it got a little weird — I sat down, and realized there was a clipboard on the table in front of me. It seemed to hold the general massage forms — but the receptionist hadn’t asked me to fill it out. Even more alarming though, was that there was a previous client’s information on there. The lawyer in me wanted to scream HIPPA violation! She had indicated information regarding her health history, etc. But the «I just want a relaxing and easy experience» in me just took a blank form and started filling it out. Chen arrived to the room 5 minutes early, and asked if it was OK if we started early because she didn’t want me to wait. Very nice. She was sweet and had great bedside manner. The only initial complaint I had was that the classical music was less Chopin waltz and more dramatic Vivaldi — made it a little hard to relax. But once the music changed to something more mellow, I passed out from the massage/​relaxation. It was wonderful.
The after-​massage shower: I asked Chen if I could use the shower after, and she said of course. This is also where things got strange. The shower is located next to the dressing room, and has a clear glass and 2 doors. One of the doors leads to some employee-​only area, and the other, to the dressing room. The employee-​only area door locked, but the dressing room door failed to. As I was trying to figure out how to lock the door, a Civello employee attempted to come through. Before I said anything, she said to me «you should probably lock both these doors.» I explained that I was struggling with the dressing room door and she tried to help. It just wouldn’t lock. She shrugged, said «Oh well, I apologize,» and went on her way. She did not volunteer to rectify the situation, i.e., even if that meant a taped sign saying «in use.» My pet peeve is after-​massage oils all over my body so I was like screw it, I’ll just take a really quick shower. I got in the shower, and was disappointed. There were empty shampoo bottles and not even body wash! And to make it worse, there were 3 or 4 employees who thought it was absolutely OK to walk through the two doors all while I was standing there, showering stark naked! Definitely strange.
The facial: Very pleasant experience. I was booked with Chloe and she makes you feel right at home. She evaluated my skin, asked about my past history of dryness, etc. and came up with a custom plan for me. The facial included a foot massage and a head/​shoulder massage.
The location: about two blocks west of North/​Clybourne. Though the address is North Ave., note that this location is slightly south of North Ave, though visable from North Ave.

Normally I write a review immediately after my experience. Since we are talking hair cut & color I felt it only fair to wait until I live with the new look before making an opinion.
Disclaimer, I previously went to their Belmont location, with it closing I was offered complimentary services to try the one on North Ave. BTW, neither my stylist or colorist are there anymore.
I asked for a single process to darken my hair. They did that but it is really dark. Cant’t complain. She did what I requested, the fact I don’t like it is not her fault. The haircut is different. I don’t like having hair fall in my face. I mentioned that more than once. She gave me what I consider to be a «bowl cut» whereas a bowl is placed on your head and is used as a guide. This may very well be a stylish look but it constantly falls in my face. I mentioned this when she finished but said that she could cut bangs for me but that would eventually fall in my face at some point. Hair grows. I understand that. Nevertheless I left it as it was.
I want to change it all but I’m not sure I should go back.
HELP ME UnilocalERS!

Unfortunately I had the worst experience I’ve ever had in regards to getting what should have been a simple mani/​pedi… Should have expected as much when I decided to use a groupon and not go to my usual trusted spot!
Purchased the groupon and called to make an appointment. Website says they open at 9, but they didn’t answer their phone till after 10:00. Got an appt for noon. When I arrived at 11:50 and told the receptionist I was here, she said there was no Stefanie down for today. Great. I kindly asked her to look and see if they perhaps put me at another location by mistake. She found me… down for a WEEK later. Luckily she said there was someone available at the moment and got me in.
Was greeted by a foreign lady who took me to the pedicure chair and asked how the water was… it wasn’t even lukewarm. So I asked if she could please make it warmer. Her response didn’t have he nicest tone, when she said «yes I do anything you ask of me». Um ok, it’s just water. But then she walked away… and came back with a giant glass bowl of semi hot water that she poured into the tub. Said something about the hot faucet being broke.
With my eyes closed and in complete relaxation, she began to massage my legs with a generous amount of Aveda’s lotion. I immediately felt a tingling feeling in both legs, followed by itching and then full blown allergic reaction. We’re talking hives, redness, and the need to scratch so bad I wanted to jump out of the chair. She seemed to ignore it until I brought it to her attention, to which she said, «why didn’t you tell me you were allergic?» Lady, if I knew I was allergic– don’t you think I would have told you!!! I asked her to do some thing, and she looked at me puzzled. So I kindly instructed her to get some warm water, and a warm towel. Had to bring that ridiculous bowl back and now dumped it over my scary looking legs. I then had to tell her to please get the hot towel and wipe off as much as possible. She quickly wiped them down, and painted my nails. Praying that it’s going to get better, I made my way to the manicure table…
Thinking that it couldn’t possibly get any worse– it did. The manicure I received was the WORST mani ever. Just look at the polish job. Even my husband said «you have more polish on your cuticles» and he’s NOT the type of guy to pay attention to this kind of stuff. When she was done, I didn’t even care or have the time to ask her to do it over. I just kindly asked where the dryers were. Ha! What a joke… she made a puzzled face, and said «we don’t have any.» I had to sit on a couch where others sit while waiting for their foil colors to sink in, and where everyone in the salon walks past– WITH my Aveda lotion disaster legs for all to see, holding my hands outward to air– dry. Can we say awkward?
The nail tech came back in 5 minutes and applied what she said was «dryer enhancer» oil drops to each nail. All it did was mess up the area it touched. Again– didn’t have the time nor the energy to complain and demand a redo. I learned me lesson with using groupon. They have it for a reason.

I have followed Ronnie from this location, to the location on State St, and back to this one again. Honestly, if she went to another location, I’d follow without a complaint.
It’s because, besides being fun and easy to talk too, she’s also one of the most flexible stylists I know. When I decided that I liked my cuts straight, she not only delivered but gave some great advice as to how to style it. Then, when I wanted to lop it all off and do something fun, her suggestion of an angled bob was spot on. The girl is gorgeous herself, it’s almost unfair how good she is at styling on top of that! I have never left that salon after a session with her not feeling relaxed, confident and smiling.
I am admittedly a salon jumper. So I was use to nonchalant hair stylists who either fully ignored what I wanted or just did exactly what I said with no suggestions even when I was unsure. At the end, I usually left feeling a bit wanting since my «great» hair idea just didn’t pan out. When Ronnie styles my hair, I can throw ideas left and right at her and she’ll actually answer back with well thought out opinions. I feel like when I walk out, the finished look is always something that was discussed thoughtfully.
And the real kicker? It grows out just as beautifully. For me, that is an absolute dream. I am also admittedly low-​maintenance and take forever to drag my lazy butt back to the salon. So, stylists who can make my hair look amazing the first day I walk out, and fantastic when I walk back in to get it tidied up seriously have my heart!
While Ronnie is always my main girl, I absolutely love the rest of the staff. That’s because, her and the Civello staff actually care. You can feel it when you walk in and they try to make you comfortable as you wait; you can feel it when you aren’t even their client but they complement how you look; and I definitely feel it when Ronnie always puts the finishing touches with a bit of gloss at the end!

Civello Salon is a fantastic Aveda salon easily located near the red line. I got a Groupon for a $ 17 haircut, which was an amazing deal. Honestly though, the haircuts here are so good, that I would happily pay full price.
I used to go here when they were Michael Anthony on State. I loved seeing Stephanie, but was unable to get time with her this time around. I would very highly recommend her if you get the chance (please see my review for Michael Anthony Salon).
Instead, I had an appointment with Deron (may be misspelling), who was also great! He is the creative director at Civello, and it shows. He is incredibly talented and provided fantastic styling recommendations. I greatly appreciated that he managed to cut off all of my dead hair, without taking too much length — a hard feat.
Even though I now live in DC, I’ll probably just keep coming here to get my haircut thanks to work travel. It’s just too good to try to replace.

Ronnie is a stylie Civello dream. She brilliantly understands how to execute all the cuts I want, and to be honest that can be really rare when you also consider how engaging and funny she is too.
She makes sure my hair (which has been bleached a bunch of times) is in the best condition it can possibly be and also never fails to make the whole appointment a relaxing time to lay back and talk about whatever. I value her product recommendations too, they’ve drastically improved my hair.
Ty Civello! :~)

UPDATE (3÷2÷16): I was contacted by management and got a complementary «re-​do» (plus tip of course) on my balayage. I got an appointment for the next day. Leah added some mid tones to my hair and it made a world of difference. Everyone was very nice and I’m so appreciative!
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About a month ago I had gotten my first balayage (elsewhere), and because my hair is naturally pretty dark, I was in need of another treatment. I got a Groupon for a balayage here, and was really excited to come in — the place looked great and everyone was seemed very nice.
From the beginning, my stylist told me I would need at least one more treatment after the one I was currently getting. I was a bit prepared to hear that, but she seemed very defeatist about it and didn’t sound like it would get at all lighter this time, which didn’t instill a lot of confidence.
So yes, I didn’t expect a perfectly brass-​free balayage, but I did expect to have the color naturally blended in with my natural hair color. However, this is not what I got at all. My stylist only used one color of dye, and it resulted in choppy streaks of YELLOW set against my dark brown hair. In fact, after she’d finished dying it, my stylist immediately started detailing what someone should do to it next time, pointing out all the things that were wrong with it now, so I think she agreed that it didn’t look good.
I froze up and said thank you, tipped (on full price), and left, but as soon as I got home and saw it in the mirror again, my disappointment set in again. I waited a day and washed it, and I’m still unhappy with the look. I’d rather not have to pay for another $ 100+ treatment but I this look is not working for me…

Update (3÷05÷16)
I was contacted by management and they were very accommodating to my wishes. I can tell that they really care about their customers and place customer satisfaction as their priority.
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I hate to write a negative review about this place because everyone is just so nice but.
I got my haircut with Ronnie and when I left the salon I felt like a million bucks because I thought my hair looked great! But when I came home and washed it I was absolutely stunned because of how uneven my hair looked. In the front, one side of my hair was shorter than the other and everything in the back was super choppy. I entrusted her with my haircut and to do well. However, she started styling my hair before confirming with me if my haircut is fine. It’s strange that she did not ask me whether my hair needed anymore touch up compared to the other salons that I’ve experienced. I don’t know whether or not it was done on purpose to mask the mistakes made on my hair or that she failed to remember to ask for my opinion. Either way, it was unprofessional and I was taken aback when I got home and realized how uneven and choppy my haircut was. It was her responsibility to confirm with me whether or not the haircut was fine since my sole reason for my appointment was a haircut and not a styling. I immediately went to another salon to fix it so I had to pay more. I regret tipping 30% for the haircut I received at Civello. I lost my trust for this place. I do not recommend this place.

I hate to write a negative review about this place because everyone is just so nice but.
I got my haircut with Ronnie and when I left the salon I felt like a million bucks because I thought my hair looked great! But when I came home and washed it I was absolutely stunned because of how uneven my hair looked. In the front, one side of my hair was shorter than the other and everything in the back was super choppy. I entrusted her with my haircut and to do well. However, she started styling my hair before confirming with me if my haircut is fine. It’s strange that she did not ask me whether my hair needed anymore touch up compared to the other salons that I’ve experienced. I don’t know whether or not it was done on purpose to mask the mistakes made on my hair or that she failed to remember to ask for my opinion. Either way, it was unprofessional and I was taken aback when I got home and realized how uneven and choppy my haircut was. It was her responsibility to confirm with me whether or not the haircut was fine since my sole reason for my appointment was a haircut and not a styling. I immediately went to another salon to fix it so I had to pay more. I regret tipping 30% for the haircut I received at Civello. I lost my trust for this place. I do not recommend this place.

I don’t have enough good things to say about Civello Spa. I received a gift card for my birthday and decided to use it for a massage. My experience was unbelievable. Civello gives you the true spa experience. Lockers for your belonging, comfortable robes, peaceful waiting room that is separate from the salon, and showers after the massage filled with Aveda products.
Joelle was my massage therapist and she was incredible. She asked questions about my lifestyle and completely tailored the massage to focus on my shoulders, back, and calves. Goodbye knots and pain.
I will be going back again!

Though the overall layers are fine, the bangs are shorter than agreed upon, and it’s even shorter after showering as it was straightened during cut (meaning that the hair was extended, so it shrinks when naturally dried, which results to be waaaay above the brows). Scheduling for a redo would normally be my way of resolve, but you can’t do much with overly short bangs except to grow it out, so that’s what will be done.
As always, front desk associates were attentive to my refreshment needs, and just pure perfection.

I purchased a Groupon for a balayage for this appointment. When I went into this appointment I had very blonde hair from years of getting highlights. I just wanted to blend my roots and keep the bottom very bright and platinum looking. My stylist pulled up a picture from pinterest and said that was what it would look like. However, the end result was not even close. It looks like I got low-​lights added to my hair. My whole head, including the ends looks so much darker. When I mentioned that I wasn’t 100% happy with the result, the stylist said there was nothing more that could be done. Another said it was the poor lighting in the salon and «it would look better in the sunlight.» I am very disappointed.

I purchased an ombré groupon for this appointment. I came to the salon and showed my colorist (Toni) a picture of what kind of ombré I wanted.
To go over a little bit about my appointment, the colorist had advised me that she may not get the silver white color that I showed her. She did however tell me that she would be able to give me an ash blonde ombré. I agreed that ash blonde was okay and advised her that I just do not want an orange, yellow, or carmel color. Keep in mind, that I had consistently stated to her that I do not want orange or yellow tones in my hair. After toning with ash blonde, I noticed parts of my hair were green and carmel. Toni tried to fix the green tones but it was still carmel. She then brought over another colorist, Josh, who made me extremely uncomfortable. He kept telling me the color process and I have been dying my hair for over ten years so I was well aware of the color process. When he explained it, I felt like it was as if he was trying to make me feel stupid. Then, he continues to tell me repeatedly that Toni has done a lot of work on your hair. It made me feel like I was supposed to feel ok with my hair because she had done a lot of work. She was very nice and I feel bad writing about her but I truly hate my hair. Then, Josh starts discussing pricing with me about future appointments, which angered me because I am not satisfied with my hair and yet your discussing how much I have to pay to correct this. It was completely uncomfortable and discerning.
Lastly, they gave me two options: 1. Live with my carmel color until they do another ombré/​balayage to reach the white silver color I originally wanted in which I have to pay for again or 2. Tone down my ombré in which I thought he was going to tone down my ombré to maybe a dark blonde. Instead, my hair is darker than what I came in with. They toned my entire hair and its almost back to my natural color with no ombré. My appointment was based on going lighter and instead my hair is a lot darker than I came in with.
An to top it off because they were closing, they completely rushed meat the end. My hair was still even partly wet when I left. I explained to Toni that my hair is pretty much black but she said, «It will get lighter when you wash it and walked me to the front to pay.» I’m wondering how many times I need to wash it to get it lighter? I was so tired of being there for 5 and half hours that I did not have the energy anymore to complain. I was so upset that I paid for an ombré groupon and I didn’t get an ombré and then I had to pay the additional $ 20 for a toner that darken my hair. I am completely dissatisfied with my services.

Ohhhhh my gosh. Haven’t been to a salon to get a haircut in over three years (hate paying an exorbitant amount for a trim and have had multiple bad experiences when getting anything more than that!). I wish I remembered the name of the guy who cut my hair, since I’ll want to ask for him when I get my next salon haircut three years from now. They totally make up for the hefty price of a haircut (which is actually lower here than other salons) with the pampering. Ah-​may-​zing. Will pay for a haircut if that’s what it entails. A scalp massage? A hand massage while my hair is conditioning?! Yes pleeeease. And my haircut turned out great (cut off over 4 ins of split ends).
I bought my sister a Groupon for a massage here, and she said her experience was fantastic as well. I look forward to trying out some of their other services here.

I was reluctant to try a new salon, but I did because of a Groupon to Civello an Aveda Salon that is located in the Loop. I have always had a good experience with Aveda Salons. I needed a touch up to my roots and a hair cut badly. I waited too long to touch up my hair color and my hair was over grown. Hunter formulated a great Aveda color that matched and blended perfectly with the mult-​tonal color in my hair. Daniel gave me the best hair cut I have had in years! I have lots of long, thick hair & was so super satisfied I booked my next hair color & haircut to keep it maintained. I received a shoulder massage, hand massage and hot tea. The whole experience was wonderful from the greeting and service at the front desk to the chair and even a gracious good bye. I will see you in 5 weeks for color & 8 weeks for a haircut. Thank you, Hunter & Daniel! :)

I chose this place after reading some pretty good Unilocal reviews. I also chose this place because they offered a group on for a haircut. I have thick curly hair and it’s hard to find a good hairdresser that leaves me satisfied with my overall cut.
So first thing is that it’s kinda hard to find street parking… but I went on a Saturday. There is a parking garage across the street though.
When I came in everyone was so welcoming and nice. Deron was the one who cut my hair and he was super great. I could tell he knew what he was doing and that he cared about doing a good job. He listened to what I wanted and gave me advice on what he thought would look good too. It was nice too because they give you a scalp and hand massage which is super relaxing.
Overall and great experience and I would highly recommend this place!

Everything is awesome here. I was greeted with a smile and I was offered tea and coffee. After a short wait Courtney did my color and it came out very beautiful. Axle was my stylist, he asked how I wanted and checked with me a couple times if it was good, and he did a wonderful job too. Many thanks to you guys the experience definitely made my day

THIS IS ABOUT MASSAGE!
Most of the reviews are about the salon services but I’m here to stump for JOELLE in the spa, because she was a very professional, knowledgeable, kind, effective masseuse and she deserves some love. I purchased a group on for a ridiculously affordable massage, expecting nothing, but pleased with other Unilocalers’ estimation of the salon as a whole. Here’s how it went,
1) Arrive 10 min early, am escorted to locker room by chic and polite male staff member whose hair matched the laces on his brogues. Offered tea, well-​played.
2) Sit in my robe (which actually FIT) reading mags and filling out my questionnaire in the relaxation room for 5 minutes
3) Collected by Joelle, so cheerful, brought to clean, well-​appointed spa room with heated bed and soft sheets, assessed, aromatherapy chosen (**she did this in such a cool way, no spoilers!**)
4) Remarkable, pressure-​point massage that actually WORKED on my suffering shoulders.
5) Massage ends HERE. The star is lost here because we started at 2:52 and ended at 3:44, but hey…
Great customer service, good massage, yummy tea and lemon-​flavored water. Totally worth the groupon price and then some. I will definitely consider coming back!

I hate writing negative reviews but I was pretty sad about my color job and manicure. My color wasn’t what i asked for and had several lines from dye (not blended in with my natural color) as well as the color much too light. Manicure lasted a day unfortunately. 2 starts for great and friendly staff as well as hospitality.

Bought a Groupon for Ombré/​Balayage and was able to get an appointment within 1 – 2 days. I was nervous because I’ve never been to Civello, and I haven’t had my hair colored in years, but everyone was very hospitable, and the customer service was excellent! Courtney was my colorist, and she did an amazing job of listening to what I wanted and sharing her own ideas and coming up with something unique that would work well for me.
The color was a little brighter than what I wanted the first time, but Courtney quickly had me back to the sink to fix it and had others helping to watch the color. I really appreciated her patience and commitment to getting my hair as close as possible to what we had discussed, and the color definitely improved after the second round.
If it had been any other day, I would have not minded the length of the appointment (2 hours after the first coloring, and an extra 30 minutes to do the second coloring), but I had to meet someone right after – when I made the appointment, I was told over the phone that the appt. block was for 1 hour. In retrospect, I should have expected it to take more than 1 hour, but it might have just been a miscommunication. Other than that one small issue, I was very pleased with the overall experience and I would come back for other hair services in the future. Courtney was excellent!

Stephanie is a world class stylist. From the time I entered the salon, I was treated like a treasured guest. The reception staff are awesome. Stephanie made great recommendations for the best Aveda products for my hair and skin. I am extremely pleased with the results.
I now have a standing appointment for my hair, waxing and color.
My lucky day was meeting Stephanie.

I originally had a bad experience here and posted a review about it on Unilocal.I was contacted by management and invited to come back in. Josh re-​did my hair and he is amazing! Not only is he a great stylist but also a very pleasant person to be around and talk to. Very pleased with the new results and very happy to see that the salon care so much about their customers and their reputation. Thank you Josh and Lisa!

I went to Civello for a massage and it was absolutely delightful! They seem to use only Aveda products & that’s fine by me as everything smelled so refreshing and made for a relaxation massage.
My experience started off a little confusing as I was shown the changing room & left to have it. When I finished changing I wasn’t sure if I was supposed to stay in there… go into the massage room? So I went into the massage room and sat in the chair to wait. Apparently there is a waiting room for people getting massages & my masseuse couldn’t find me since I wasn’t in there! She did eventually find me in the massage room. I have this weird scaredy-​cat thing with trying new places for the first time alone in fear of something like this happening. It’s not a big deal at all but for me it was a nightmare realized. haha!
After getting over that initial wtheck-​am-​i-​doing-​here feeling, I really enjoyed myself! My maseuse was very nice, thankfully didn’t talk throughout the massage, used just the right amount of pressure and helped me pick perfect scents. It so relaxing and just what I needed to help unwind!

It was my first time at Civello. Donovan cut my hair and he was super attentive and professional. The head and hand massage was amazing and there are not many salons that give this treatment JUST for a haircut. When the time came, I showed Donovan a picture and he over delivered, as I was told he would. I can’t wait to come back.
Love that they have a parking lot, but there’s also one across the street if need be.

I moved to Chicago last year and have had so much anxiety about finding a hair place. I usually look at Groupon and try out some places that have had awesome reviews. I did that about three times and was not at all satisfied with the salons. I decided to try one last time and picked Civello. I called and asked for Mandy to do my hair coloring and Meg to do my cut.
It was very easy to get an appointment. The day of my appointment I arrived ten minutes early and the colorist Mandy was waiting there to greet me. I am a very indecisive person when it comes to my hair and Mandy was patient and talked it out with me before we started. She had great advice on what would look good on me and I ended up getting highlights for the first time. Not to sound obnoxious. but I am a very picky person when it comes to my hair and I have to say that the whole experience at Civello was phenomenal. They gave me a hand massage (lotion and all) when they were washing my hair. The highlights were amazing and my cut was too.
When I left the salon I realized that I wanted to add a couple more highlights. I called the Salon and Mandy got me in two days later at the time I requested. She only charged me $ 20.00 and added a complimentary conditioning treatment. I will NEVER go anywhere else and this by far one of the best hair salons in Chicago (trust me been to a lot). REQUEST Mandy for coloring/​highlights.

I want to love this place. Got a groupon for single color and cut. Service was amazing and friendly but the color wasn’t so great, there was still hairdye on my neck, and my cut was uneven. It was my first time getting a cut/​color in Chicago, but I’d recommend trying somewhere else or choose a different stylist. Donovan was aloof and careless with the cut (see photo). My hair was burned after the style which has never happened before.

Let’s be real– this place is ahhhhhmazing.
Love how uniquely different they are from the rest and so many positive vibes! A little pricey but with a groupon it was totally worth it! Parking is little tight but not as difficult to find at 4:30ish
I made an appt. for a mani-​pedi and it was worth it only thing I would change is the ring finger color but that’s okay! Also, loved the Aveda skin care they apply to my legs + hands.
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I went here a few times back when it was Michael Anthony and I’m glad to be back! Tatyana has given me manicures three times now and my gosh is she good. Best manicures I have ever had — I’m going to miss her when I move to San Francisco. Not only does she give good manicures, she is also really fun to talk to and loves to give advice on nail colors.
I had my first pedicure here a couple weeks ago and there was a lot of work to do. I had been traveling through Europe for three months and averaging 25,000 steps a day. Needless to say, my feet were in bad shape. Tatyana spent lots of time making sure my feet got back to baby soft (even though I was 15 minutes late because of some parking troubles — be sure to arrive early to give yourself enough time to park).
This is a more luxurious spa feeling than most other nail salons I have been to. It feels very high end and classy. Treat yourself to a trip to the nice, new Nordstrom Rack across the street when you’re done! I highly recommend this place to anyone!
For parking, they have a very small shared lot. Half of the spots say 30 minutes only, and they mean it — they will tow! The other half are fair game. The salon also validates for the garage across the street for 1 hour of parking.