It kills me the way they cook their burgers. They are half cooked waiting there in preparation for the busy lunch rush that will never come, then they put them back on the grill to order and squeeze all the juices out with a spatula meticulously every :30 seconds until you are left with a dry burnt hockey puck. To make sure the garlic aioli didn’t put any«unnecessary» moisture back into my burger… they made sure to carefully put it on in a very thin layer that I would have never known was there had I not seen it spread on. To make matters worse, they give you a giant bun for your tiny dry hockey puck. Bun to meat ratio is definitely off. I had to take about two bites to even get to my patty. This place has potential being right in the middle of a large amount of high-rise buildings near the Magnificent Mile filled with hungry office workers sick of eating the same thing daily. It falls short though, not going to miss the food here.