Chestnut Tower Apartments

We are SOOO excited to be new residents at Chestnut! We looked at a TON of places around the city, including West77, Coast, North Harbor Tower, OneEleven, 420 E. Ohio, State and Chestnut, Belmont Reside, the list goes on and on. None of the places we looked at were as good as Chestnut Tower. We were very deliberate and careful about our search, and built out a full spreadsheet analyzing all the data, costs, and amenities of each place, and Chestnut took the cake. The floor plan, the appointments, the location, the vibe, and the quality all helped us choose Chestnut and we are SO glad we did.
We’ve now been here 2 weeks and we fall more in love everyday with this building. The continued care from the staff, the quality of the neighbors in the building, and the unit all make this apartment truly a home we plan to be in for a long time. We both work from home, so choosing a place that was beautiful, spacious, as well as soundproof was ESSENTIAL. With the way the floor plan is laid out, there’s a LOT of places you can go to «get away» or hop on a call and not bother the other one. Also, we NEVER hear our neighbors… EVER. We are on the 23^rd floor and all we ever hear is the occasional ambulance/​fire truck driving by on LaSalle. Otherwise our unit is completely silent. We face south and west, and the views are unbeatable. We get a TON of light through both sides, and a nice cross breeze if you’re looking to open the windows. Further, the kitchen is absolutely incredible. All the appliances are wonderful, the wine fridge is an AWESOME touch, and the cabinets are great. A lot of places really skimp on quality in the kitchen just to make it look good, and Chestnut did no such thing.
But ultimately the biggest thanks go out to the staff at Chestnut. Our apartment search, decision, and move-​in process were FANTASTIC, and it’s all thanks to their support and help. MG, Megan, and Lauren all went above and beyond to answer all our questions (and for people who build interactive spreadsheets, you can imagine we had a lot). They helped us find the perfect unit, and made this process as easy as possible for us. We are SO GRATEFUL for their work and kindness. The experience with the girls made Chestnut the one to beat.
TIP: Don’t let the no pool sway you. We almost didn’t look at Chestnut because of it and we would have missed out on the greatest opportunity! Can’t wait to hit up that rooftop as it gets warmer out :)

My significant other and I have just renewed our lease this month to finalize our third year here at Chestnut Tower.
There are several reasons why we renewed our lease. You will not find a better deal as far as rent price for the amount of space you get in your apartment. The new buildings going up around here seem to be focusing on amenities and not the actual living space of the apartments. The second reason is the dog friendly building. Although I am not a fan of the dog park being in the back of the building and it being leashed dogs only, I have to say it is always clean and always accessible. The third is the staff. The door people and the maintenance staff is beyond amazing. They are always nice, professional, and efficient. They know us and our pups by name. The fourth reason is the area. While still being in River North, it doesn’t have the loud obnoxious party tenants as well as the area is pretty quiet as well. I can honestly go on and on.
I have only a few down sides which are very very minor. One is the dog park– it is not covered, there is no section to unleash your dog, and it’s kind of scary at night because it is facing a dark alley. The second thing is the heating/​cooling situation. They only have the heat on in certain months and the cooling on in certain months. The building staff told us they can’t control the dates. So if there is a hot day in early spring, our apartment is like a sauna. Also the gym is not good to work out in in the morning during the winter and spring months, it is just too hot in there.
Again overall I think it is a wonderful place to live. I guarantee that we wouldn’t be renewing our lease if it wasn’t!

I have never lived at this building but… when I contacted them via email to ask some questions/​inquire about leasing they totally ignored my concerns and went with their own agenda. I was like OK this is not acceptable! If they don’t listen to me when they should be at their best (trying to get me to sign a lease) how will they be once I’m a captive customer? NEXT!

Good luck trying to work from home! There is ALWAYS some form of construction going on. There are days where I would like to work from my apartment, not the computer office, not the upstairs lounge, but in my apartment and I kid you not that there is always some form of drilling. I get it, they are renovating apartments, but after being here for 2 years, it’s getting old.
Sadly, there is also a new building that will be blocking the south view. I was told by one of the ladies at the leasing office that it wouldn’t reach the higher leveled apartments. Unfortunately, this is proving not to be true.
pros: in unit laundry, semi nice views, friendly door staff, dog park is really nice.
I will most likely find a new place to live. I do love the doormen, and handymen, they are all very kind and hospitable.

My husband and I have lived in Chestnut Tower for over a year and have loved our experience. We recently signed a lease for a new renovated apartment and can’t wait to move in. Management has been very helpful, always very accommodating. It’s a great location and the people who live in the building are very friendly!

Chestnut Towers is in a great location. The doormen, laundry service and handymen are all very nice. The leasing department however is awful… They are smiley to your face, but are extremely inflexible and ridged. If you need any kind of flexibility, then you need to look at a different building…
My boyfriend I moved into the building thinking it was a dog friendly place. We have an amazing dog now and wanted to get a puppy. On the date our lease expires, our puppy would meet the weight limits. He’ll get bigger after the lease, but not before. Nonetheless, they refused to let us have the second dog. Even though he is within all of their policy requirements. Also, there are other dogs in the building that vastly exceed their weight limit and when we mentioned that, they changed their story and started saying that it wasn’t a matter of weight, but the height of the dog. It’s a puppy! It’s not going to be very tall.
We offered to break the lease, but they said that would require 60 days notice and 2 more months rent = $ 8000! We then looked at subleasing options and they said it was completely up to us, they would not help us at all. I have lived in other apt complexes before and the leasing departments were always willing to help you find a sublet. Then they went one step further… They said we could give notice and if their leasing department found someone for our apartment, we would STILL have to pay the 2 months rent penalty! When someone else is living and paying rent in the apt! Soooo if the leasing department, the place that people come to everyday to ask about apartments in the building, leasing it before someone on Craiglist answers our ad and agrees to sublet, we have to pay them??? That is ridiculous. We did leave and from what I have been told, no one had leased the apartment yet.
I am so glad I left this place. They were just too much of a headache. If you expect that you might get married, have kids, get a promotion, get a dog or any other life events that might require you to move and might not coincide with your rent expiring, you might want to look at a different building… These people don’t realize that life happens, things change and working with your renters helps your business…

I cannot wait to move. The management office is filled with condescending representatives who are unhelpful and are downright harassing. The laundry service is intrusive and unprofessional. The gym is too small. The amenities are average. I cannot wait until my lease ends but at this moment I am so unhappy I’d be willing to break it.
Plus they make it hard for you to pay rent in hope of charging fees. AKA they want you to pay online but charge a 25 dollar fee. They discourage you from issuing checks from your bank and somehow never get your checks on time, ever.

Wonderful company, and a great facility!
My wife and I decided to move into Chestnut Tower because of the excellent management, and beautiful 2-​bedroom apartments. We came from across the street (100 W. Chestnut), and even thought our old apartment looked great on paper compared to Chestnut Tower, it fell behind in many areas. First, Chestnut Tower has a wonderful, vibrant community of young professionals and has a small dog policy, so there are all kinds of cute, exuberant canine tenants who are a friendly sight every day. The amenities, though fewer in number than 100 W. Chestnut, are much higher quality. The elevators are faster, the hallways are brighter and frequently maintained, the rooftop deck has a much better view, and the community room is more of a private club room than the dingy, rarely-​used community room at our old place. The units are much more well-​planned out and spacious. Even though the square footage may be less than across the street in some units, the vertical space and large, numerous windows make it feel much bigger. The doormen are friendly and the business center offers free coffee/​fresh espresso drinks while you use their wifi or fax machie. I highly recommend checking out their demo unit, which has been decorated professionally, and can give you a good idea of the actual potential of these units.
All in all, I give Chestnut Tower 5 stars in the following categories:
Maintenance
Spaciousness
Amenities
Aesthetics
Comprehensive floor plans
Location
Community feel

We moved into Chestnut Tower over the summer and have had a great experience thus far. The location is fantastic, within walking distance to grocery stories, the Brown and Red line trains, the beach, and a few good playgrounds;-) We have a toddler so in-​unit laundry was non-​negotiable and it is great. We also have a dog and love the dog park.
Our experience with maintenance has been solid. Our microwave broke in the first week and they replaced it immediately.
Door staff are very friendly and know everyone, which I appreciate.

I just moved to Chicago, and Chestnut Towers was the perfect building to move to! Its in a wonderful area. I’m just a few blocks from grocery stores, drug stores, shops, and great bars and restaurants. Each apartment has a washer/​dryer and A TON of closet space! The view is amazing, and the roof top deck is great to sun tan or just hang out with friends on a nice day/​night! The staff are incredibly nice and if you ever have a problem, the maintenance staff is quick and very competent! I plan to stay at Chestnut Towers for a long time!

I have been living at Chestnut Towers for two years and going onto my third year there. I have to say that it’s been a great experience.
The location is A+, close to the Lake, Michigan Avenue, night life, restaurants and public transportation.
The building has everything I want including a gym, on-​site dry cleaners, door man, rooftop lounge and in-​unit washer/​dryer.
The management and maintenance staff has always been helpful and shown genuine concern for resolving any issues. A special recognition goes to the doorman staff, they are outstanding.
I would recommend this apartment to anyone that asks and put my name behind it.

I love this building. I’ve lived here for three years. I’ve lived in both the two bedroom and the one bedroom apartments. I’ve got to say that the location and building cannot be beat. The doormen are wonderful and the management staff are very friendly. The building is close to both the red line and the brown line, so it’s easily accessible. The gym is good for what you would expect for a free apartment building gym. The units are always clean and the building is well kept.

My wife and I moved to Chestnut Tower in late December, from the east coast. We absolutely LOVE it!
Pros:
–Location. The location cannot be beat; it’s on the edge of River North and Gold Coast, walkable to both, yet set back a couple of streets so it’s nice and quiet.
–Staff. The staff is awesome here. The leasing team is very responsive and helpful. The maintenance staff and doormen are absolutely awesome — we especially love both Mikes, Robert, Ghandi, and Ashish! The maintenance staff is quick, and the doormen are really friendly.
–Apartments/​Views. Our apartment is upgraded with hardwood floors in the entryway and living room, and it’s really nice. The master bedroom is huge, and our layout has great closet space (2 large walk-​ins, a regular size closet, and a pantry), and it’s very convienent having a washer/​dryer in the apartment. The best part is the views — we have unobstructed views facing south and east, so we can see the Willis Tower, Hancock Center, and a small part of the lake!
–It’s also nice having a dry cleaning service in the building.
Cons:
–Gym. While it’s nice to have a gym in the building, it’s rather small.
–No Guest parking, but street parking isn’t too bad, and there are a couple of nearby paid lots.
–Bathrooms. While the water pressure and hot water are great, for some reason there are no fans in the bathroom, and bathroom storage is somewhat lacking
Overall, we love Chestnut Tower, and we plan to live here for awhile!

I lived in Ukrainian Village for 5 years. I was ready to move closer to downtown, but did not want to sacrifice space. Chestnut Tower apartments are spacious and well kept. I love having modern appliances (including dishwasher and washer/​dryer) in my unit.
I am able to walk to work and grocery stores. One of the best perks of living in Chestnut Towers is that, even though we are walking distance from nearly everything, every time a friend comes to visit they are able to find street parking less than a block away. There are free parking options on LaSalle and always available pay spots in Clark as well as Chestnut.
The views are spectacular and I am proud to entertain at my apartment (which I often do). There is plenty of counter space in the kitchen for cooking and I love the ability to see out to the living room from the kitchen.
The doormen are fantastic — so welcoming and friendly. Maintenance is QUICK and professional.
I hope to stay in Chestnut Towers for some time.

For someone looking for everything in one place, you can’t beat Chestnut Towers. From the gym on the main floor, to the tailor, business center, and amazing rooftop/​party room, it really does have everything. The best part? The maintence staff. I’ve never seen a staff get on problems and fix something so quickly. When our washing machine broke, we had a new one put in our apartment within a matter of hours. This may be my first apartment complex since moving to Chicago, but I’m not planning on moving anytime soon!

I have been living at Chestnut Towers for 18 months now. They have a lot going for them: great location, new building, great décor, unobstructed views (we can see both handcock and sears), a great party room/​rooftop, brand new exercise equipment, great layouts, and the nicest management in town.
The building has bent over backwards to keep us happy. We have had one complaint and they have done everything possible to help. The complaint: thin walls. My neighbor doesn’t believe in sleep and chain smokes (loud and smokey smell in my room). To help me, they changed the direction of my door so I could move my bed away from that wall and gave me an expensive air purifier to combat the smoke. When the neighbor is noisy, all I have to do is call downstairs and they quiet her for me. Still annoying, but I guess that is life.
It is a shame the walls are so thin (or that I have a horrible neighbor, my roommate does not have this problem), because everything else here is perfect!

I live here right now and will not be staying. When we moved in, the girl who showed us the apartment blatantly lied about some of the amenities. The rooftop deck closes at 9 pm and the management people aren’t that great. The apartments and the view are great as well as the doorman, but you could find a better deal in the area. I would steer clear of this place

I think this place is overrated. It doesn’t appeal to me, and the people who live there just live there because it’s downtown and they can’t find a better apartment in the area. I don’t like the lobby, and I don’t like how they built the apartments.

One of very few high rises in downtown that has a washer and dryer in every unit! Definitely a plus! Their studios are dissapointing. lots of spaced used on the kitchen and not enough on the living area but their bigger apartments are nicer. No balconies which sucks. you can definitely find a better place for the downtown rates they charge. in my opinion anyway.