Charlotte M Covello, DPM

Dr. Covello and her staff are superb. She is top-​notch as a Podiatrist and has really help me with a recent foot injury. I highly recommend her and her office.
Great Work Doctor Covello… Richard Chew

I just recently had a rather extensive surgery on my left foot — performed by Dr Covello and Dr Covello (Dr Eernisse was also involved) and I have to say, so far so good.
I was pretty nervous before the surgery, but the consultation made me feel much more confident and optimistic that my foot would be in better shape once all was said and done.
It’s been a long, painful process but I feel I picked the best people for the job. I’d like to add that the doctor’s assistants have been very nice and helpful as well.

A quick note regarding Charlotte M Covello, DPM. I believe she is one of those exceptional leaders in podiatry. I have been going to her for a recent foot injury; unfortunately I had to have surgery. Dr. Covello takes the time to explain procedures necessary for the well-​being and health of her patients. She is not quick to jump to extreme tactics, but will give you alternative steps in attempting to solve problems before they become a real emergency. She works well with insurance and is extremely efficient. I believe Dr. Covello deserves recognition as one of those physicians who truly cares about her patients, is up to date on the latest techniques, is skilled and honorable — all great characteristics of an exceptional physician. She also donates her time to charitable patients who otherwise cannot afford treatment.
I want to also add, her team of technicians and reception staff are wonderful.
So, in a world of whiners and complainers, I want to give positive attention to Dr. Covello, because she deserves it.

Waited for 45 minutes in the reception area. I hobbled over there with my plantar fasciitis. My appointment was at 12:30 and ordering lunch was a much bigger priority for the office staff. After 25 minutes of waiting, I asked the receptionist how much longer it would be, as I was there on my lunch hour – but she was discussing cash vs. credit for lunch. Was then led to another room, where they asked me to wait some more, but the room smelled so gross, I got up and left without seeing the doctor.

Im not a fan. I went there for what I thought was bunyon and I went through a barrage of tests which is fine. Dr Covello said it wasnt a bunyon but a cyst. She insisted that we drained it. She got a drop of fluid from it. 3 months later and at a cost of 1200 to my insurance, the cyst is back. When I asked other doctors, they said it should have either been operated or left alone till iit starts hurting and an operation is required. Draining it at that stage was unnecessary. Maybe necessary to make a quick 1200 bucks for 45 mins. This is why I have no trust in doctors in general. I should have not agreed to it and did some research first.
The Doctor is very nice lady and the staff seems efficient, I just dont like the solution approach. The main goal was to make money and not to treat the problem. I am ok with spending money but give me a real solution not one that will offer you fast cash and leave me with the same problem 3 months after. Are they expecting me to come back and go through it again? Hell NO!!!

I should have checked Unilocal before I went to visit Dr. Covello. I hadn’t been to her office since 2007 and back then she was located at 30 SOUTH Michigan. Blue Cross/​Blue Shield still had her old address listed so I went there. Those dicks made me sit in the waiting room for 15 minutes before telling me that I was at the wrong location. Then they said «well, it’s only a block… it’s not that big of a deal.» Uhm, you’re a podiatrists office! People have foot problems! Walking is A BIG DEAL!
Anyway, I got to Dr. Covello’s new location and she was just as fabulous as I remember. The new office is bright and spacious, Dr. Covello is kind and caring.
I loved the receptionist who was very grandmotherly with the «honey» and the «sweetie» and the «have a seat, you poor thing!» She kept walking into the waiting room to give people things rather than have them walk up to the reception desk. She understands that walking is a big deal for their patients (take that, 30 S. Michigan office!)
I have a broken toe and a lovely black boot to limp around in… and possibly might need surgery. Yeah, it sucks, but I wouldn’t have anyone else taking care of my feets than Dr. Covello.

Dr. Covello is so nice and helpful. I’ve had an infected toenail for years and have seen many different podiatrists, but she finally makes me think I have hope to save the nail (where other doctors were talking about permanent removal with pliers and novacaine — EEEEK!)
Anyone with any foot trouble should come here. Yeah, there can be a bit of a wait, but that’s the same at pretty much every doctor’s office. The important part is the care you get when you finally make it to the exam room!

I walk. I walk a lot. And I’m not talking a mile. Or two. Or three. When I do an exercise walk, it’s gotta be at least 4 – 5 miles. And once spring unveils her lovely self, let the infamous Deborah E Chubby Girl Walks begin! For the uninitiated, the CW is a weekly walk I do from my job in the Loop to my home on the north side = 8 miles. Hard on your feet, great for the bubble butt, the power pack, the BGB, roundy endy — you get the picture.
These walks have given me years of agonizing heel pain due to plantar fasciitis, heel spurs and Achilles tendonitis. I could barely get out of bed each morning and would hobble around like an 80 yr old woman before I could leave the house. Last year it got to the point where I couldn’t remember NOT being in pain.
Here is where the goddess who is Dr. Charlotte Covello comes in.
And after having spent untold $$$ on physical therapy, unhelpful dr. visits, stretching paraphernalia, heel cups, gel soles, fancy insoles, a failed indescribably painful cortisone injection & a myriad of different types of running shoes, Dr. Covello listens to my litany of ailments and tried and failed attempts to extinguish the pain from my dogs and says, «what about shock wave therapy?»
Yeah, I had read about this treatment but at the time it was extremely expensive and not covered by insurance. Why had no other podiatrist suggested this to me? Well, it is still not covered but it is no longer expensive, imo — $ 50 per treatment as of this writing. I had 3 or 4 treatments (lasting 3 mins per heel) and I have been pain free.
Dr. Covello is kind, patient, a good listener and as a runner herself I knew she could relate. Her staff is also very nice and helpful.
I am forever in your debt, Janet and Pauline, for referring me to Dr. Covello! And to Dr. Covello herself, no words can describe my gratitude except — thank you.

Nothing boils my blood like doctors’ offices that don’t respect patients’ time.
Dr. Covello herself is awesome. As others have said, she’s a runner, so she gets it when an injury leaves an athlete completely devistated, and cares about getting you back out there fast.
That said… the first time I came in, they showed me back to a room and I sat there. For more than half an hour. Before the Dr. came. Then, they took Xrays and I waited another 10 minutes. It was 3 minutes of care with 45 min of waiting.
The second time went well, though.
Then, I had an MRI. Both the DR and the MRI place said I’d get a call the next day. My MRI was Tue, on Thu I left the Dr a message wondering what was up. Didn’t get a call ’till Friday.
Third appointment, I sat in the waiting room 45 mintues before the front desk realized they had forgotten that I was there. !
So, fine on the care side. Not so good on the punctuality side.

I am the most accident prone person ever. Seriously. At the age of 26 I’m broken 6 bones (and I take calcium) and just generally fall a lot. So my foot began hurting a bunch this weekend and I thought I should get it checked out.
I called the office Monday morning and they were able to get me in Tuesday afternoon (thanks to whoever canceled). Paperwork isn’t too scary to fill out but as a new patient there is some. They took me right on time though which was a welcome change from normal doctors.
The nurse was nice and I didn’t have to wait long in the room for Dr. Covello to come in. She took a history and felt around my foot. While she didn’t think anything was broken (we were both worried about a stress fracture) she still got 3 X-​rays. They do those on site which is quite handy. She came in less than 10 minutes later to review them with me.
The final verdict was that nothing was broken, but since I broke my toe a few months ago walking weird to compensate may have bothered some muscles and caused my current pain. I also learned I have a REALLY high arch which is not a good thing. She gave me a list of shoe brands I should try to buy which offer more support.
Overall I was very pleased. Dr. Covello is obviously very smart and knows what she’s talking about. Her staff is friendly and things seem to move along smoothly. When/​if I need to go back it’s not an appointment I will not dread at all.

I came here b/​c I hurt my ankle back on Sept 2^nd, and by Oct. 2^nd I realized maybe I should see a Dr, and it was close to me–
Receptionist, Louise, is just a pleasure-​She gives off the southern hospitality I miss from the South-​Appt was made and I went and saw Dr. Covello first–
It was a quick appt b/​c she sent me for an MRI–
It took a couple days for the office to get my MRI report so one day while walking home I thought I’d stop in-​Sure enough they just got in and told me to have a seat in a room so Dr. Ernesse (sp?) could see me–
She was so nice for just seeing me on a whim with no appt-​I was put into a boot and was told to wear it for 2 weeks, hopefully this will prevent me from having surgery-​Well as soon as I walked home w/​the damn boot I realized no way would it worked, I was in a lot of pain from it-​The boot was way too big for my ankle–
So I called back and they said to come right in and they would fix the problem-​As soon as I walked in they had a new boot ready for me-​The assistant there, dark hair girl, very cute, was so nice and helpful–
So I go back soon to see if the boot helped but I would recommend this place, great service–

Dr. Covello is a wonderful doctor. Bright and patient and takes time to go over your feet. She is really good at her profession. I do like that she is a runner so she is in tune with feet and runner issues.

Really – reeeeally – I’ve found a helpful and pleasant podiatrist? I have absolutely terrible feet and have tried out three other podiatrists in the city, only to have them tell me I have «bad genetics,» involving bunions I’ve had my whole life, high arches, etc. Um, thanks, I already know… curses, parents! (FYI: Stay away from Dr. George Bucciero… he told me to «take Aleve,» spent about 5 minutes with me, and was unnecessarily rude.) Dr. Covello spent a good 40-​some minutes with me in total. She wrote down specific shoe brands for casual/​dress wear, suggested custom orthotics, gave me a site injection to reduce inflammation, and I’m hoping to soon be a much happier camper-​walker! She told me I was too young to have to not be running, playing tennis, etc., all these things I’ve been missing lately thanks to a neuroma. I only gave her 4 stars for now because my foot isn’t better *yet*, but I hope to update soon and have high hopes. Cheers to being able to jump around again without pain! Also, the phone number listed above, the 0770 one, is correct.