Beverly Travel Services

Beverly is horrible. I travelled to Cincinnati with them for the Jazz Fest last July. I was late paying the remainder of my fee, so they charged me a late fee. I had no problem with that. HOWEVER, the owner was very curt for no apparent reason. That should have been the first sign.
We left Chicago AT LEAST 2 hours late. There was an issue with the buses. But instead of letting the full buses leave, we all had to wait. Then, we stopped 30 mins outside of Cincinnati for MORE THAN AN HOUR for a restroom stop… yes we had bathrooms on the buses, so why we stopped, who knows! A four hour trip took seven hours! This, of course caused us to be late for the concert! Did I mention we had to wait for one of the rowdy party-​goers to go back to her room because she forgot her «key» (later found to be her alcoholic drink). Sooo, I missed most of Chrisette Michelle’s Performance… one of my favorite artists *tear*
Saturday was more of the same, we were late to the concert a second time. Honestly, shouldn’t I have been refunded my late fee in light of this?! To top it off, our hotel was horrible (the Knight’s Inn). Many of us were placed in the construction zone of the hotel, complete with torn up carpet, wallpaper, and the sweet aroma of mold.
The one plus about the trip was that the organizers (all except the owner) were very friendly and accommodating (to the best of their ability). I rarely observed the owner converse with anyone outside his immediate circle. His general disposition was very off-​putting. However, most of the patrons were friendly.
Oh, how could I forget… there was a final debacle during the departure. Upon the threat of there not being enough room on the bus for people who’d travelled down on the bus, patrons almost fought. The police were called and we were delayed TWO hours trying to figure out how to get everyone to fit on the buses.
I will NEVER travel with this service again and have already recommended that others not waste their time. If anyone know of other services that travel to the Fest, PLEASE let me know ASAP