Beverly Hills Animal Hospital

I would give them 5 stars because I think Dr. Walsh is great but getting in touch with them is an ABSOLUTE NIGHTMARE! I always get a busy signal and have to call 15 times before the phone even rings and then sometimes they don’t answer the phone.

Today was a very sad day for our family. Earlier this week, as we made the decision to euthanize our sick 17 year old cat. While this grand-​paw had never been to BHAH, they were kind to me when I called and were willing to accommodate our need to say goodbye to our fur baby. When we brought him in, the receptionist was incredibly compassionate and gave us the time we needed to check in. Dr. Walsh was so kind and gently took our boy calling him handsome and saying kind words to him in a way that made him (and us) comfortable. She asked if we wanted to stay through the procedure. We declined knowing it was best for us to leave him in her trusting care. She repeated over and over how sorry she was and we said our goodbyes. It was dignified and heartwarming. Losing a family pet is incredibly difficult. The entire staff made this tough experience much easier. I cannot thank them enough for their kind compassion.

Dr Walsh is outstanding! An angel here on earth. She has a waiting room full of patients yet make u feel as if u are the only patient there. Truly loves your pet.

The staff at BHAH is beyond amazing. Dr Walsh and Dr Casey are the best vets on planet Earth. The office is extremely busy and it may be hard to get a quick appointment but that is because so many people love the office. These vets go beyond regular animal care… they care about people too.

dr walsh and dr casey are amazing! This has been our vet for 15+ years, love this place and the way they care for animals, and very reasonably priced, oh and bonus they won’t push unnecessary meds on you!

In April of 2013 my wife and I had to put our 13 year old dog down due to sickness and as bad as it hurt the people here were fantastic. The doc was patient and explained the process… stayed with us… even bringing us tissues as we boo hood our eyes out. After the process was over she let us sit with him and leave when we were ready… telling us we could worry about any costs at another time. Miserable experience made about as comfy as possible. Thank you!’

My Siamese cat CoCo was one of Dr. Walsh’s first patients when she first began working with Dr. Sharon at 110^th and Western more than twenty years ago. She has cared for both my precious cats, my Lil Girl is a Bengal. Dr. Walsh is an incomparable veterinarian and an incomparable human being. Her staff, many of whom have worked with Margaret for many, many years are professional, kind and caring. It has been years since I had to say goodbye to CoCo but Dr. Walsh handled his «end-​of-​life» with dignity and compassion, both for CoCo and for me. This hospital is one of Beverly’s greatest treasures, without question.

I’ve adopted two cats in the past year, and I took both of them here for initial check-​ups. The wait for the first visit was long, but otherwise the appointment was fine. Dr. Walsh took great care in thoroughly examining my cat. The wait for the second visit was less than 15 minutes, and the other vet (I can’t remember her name-​she was a younger woman) also did a great job in my cat’s evaluation. Even though it was the very end of the day, she had a positive attitude and thoughtfully answered all of my questions. Both times I came out feeling confident about the health of my cats. The check-​ups were about $ 25, so cost wasn’t an issue.

I have been going to dr. Walsh for over 15 years now for all my cats. I wouldn’t trust anyone lse especially when it comes to surgery. And we have had one cat who had foam stuck in his digestive system. I am more holistic when it comes to my health so I do research on others ways when it comes to my cats. Although she isn’t trained in that way she always listens and lets me know if she thinks it working.
Unfortunately because of her big heart and affordable rates her staff and she are very overworked. Sometimes that shows in her staff, however I never feel rushed during an appointment and my pets feel well cared for! Sometimes you hve to wait if someone has to bring in an pet for an emergency. But as someone who has had emergency it is worth the cost!

Dr. Walsh is the best as everyone has stated previously. I have been with her through all of my pets, both cats and dogs. I’ve had one cat (Siamese) die with her and one dog (German Shepherd). She is thorough, compassionate, and kind. Her staff could be improved and I don’t understand with all these negative reviews regarding her staff why she hasn’t taken time to change the desk staff. My only negative comment is that it’s very hard to get an appt asap. My dog who passed was supposed to see her and I couldn’t get him in ASAP… in the meantime while waiting, he died and that I want to share with the online community. They don’t remind you of appts, which would be nice just like doctor’s offices take time to do with human patients. The parking lot is very irritating and way too small. I had to back out awkwardly last time I was there in Jan 2013 due to a extra long white van. Anyway, try her out (if you get her) or you may get one of her colleagues.

Love, Love, Love Dr. Walsh & Casey! I can tell that they care about our pets.
Prices are wonderful!
I used to get pretty upset with the front desk staff, but it seems something has changed and everyone has made me feel right at home lately.
Sometimes there is quite a wait, but because I expect it and bring things to keep me busy I don’t mind. Honestly, I know the wait is because the doctors spend as much time with the patients as possible. And I also know that when I go in, I’ll get my time as well. I never feel rushed out. It’s pretty clear the doctors stay much longer than their closing hours.
Lastly, I’m always happy with the response time when I call in with simple questions. I never feel like I’m a burden.
:) Thanks Beverly Hills Animal Hospital!
Oh, and just to show how much we love this place, we have been living in the Bridgeport area for the last 5 years and couldn’t stop going to BHAH.

We absolutely LOVE Dr. Walsh! She is kind and compassionate with the animals, and just a lovely person in general, her staff was just as helpful. I would never consider bringing my dog anywhere but to the Beverly Animal Hospital. I just returned from dropping my dog off for surgery, and I am more than confident about his well being under their care :)

I have been bringing my dogs to Dr. Walsh for care for the last 15+ years. She truly comforts you with her personal touch. I’ve used other Vets in the past but since I have had the privilege of Dr. Walsh caring for my animals, I have complete faith in her. Even in the ut most emotional moments. She doesn’t pressure you or judge your situation. I only wish she could be my doctor.
Cathy K.

Cannot speak highly enough about Dr. Walsh. She is a true animal lover and so very compassionate. She has been our vet for many many years. When the most difficult time came to put down our dog (he was 18 years old), she came in on a Sunday, never rushed us or made us feel like we were invading her day off. The level of compassion she has is unmatched. She pets and face rubs every animal as if they are her own. She is gentle and kind.
Beyond her great care, her costs are extremely reasonable. In fact it has been on at least more than one occasion that my family has asked her, «Really Dr. Walsh, when are you going to raise your prices?» To which she will just smile. You leave there always thinking your services and attention to your animal far surpass the cost you are charged.
Recently she has added a couple additional doctors to the practice. Whenever it is not Dr. Walsh seeing your pet, you do secretly wish it were, but her new colleagues are very sweet and knowledgeable as well. No one matches Dr. Walsh, but I must say I have never been disappointed with the care received by anyone in her office.
I don’t know how we managed to fall upon her office years back, but I do know I will never go to any other place with my pets.

We started going to Beverly Hills after we were displeased with the vet in Blue Island. My parents were taking both of their dogs and more recently I began taking my puppy.
I was prompted to write this review after our oldest dog passed away. I woke up to her having a violent seizure on the kitchen floor– called the vet and they said to bring her in.
When we arrive I was a total basket case. When I opened the door they immidiately took her in the back for me and brought me a box of tissues. When the vet came in to discuss our options it was clear that there was only one.
They brought her in and put her on a blanket. They said I could take as much time as I needed after she was gone and when we were leaving the staff was SO NICE. A testament to the kind of people that this place has as customers is worth noting. There were others in the waiting room who did not complain that we were seen first and instead were asking how I was and what was going on.
Last week we received a sympathy card from the vet. I cant tell you how horrible the experience was but how comforted I felt by the professionalism and compassion that the staff had for me and my pet. Thank you to everyone there for making a difficult situation much easier for me and my pet.
p. s. Prices for services are resonable unlike most vets in this area. You are getting amazing quality for the price!

Dr. Walsh is the best Vet I have ever met. I’ve moved around quite a bit and have had to establish my cat with a new vet from time to time. Let’s just say that finding a good vet that you can trust to not only be medically thorough, but also compassionate and kind is very hard to find. I also recommended Dr. Walsh to my mom after she got a new puppy only to find out that the puppy was quite ill. A previous vet had told her that the puppy was terminally ill, but Dr. Walsh thought otherwise, and thankfully the puppy is back to full health! Not only is Dr. Walsh great, but the entire office is too. Everyone is super friendly and helpful.

Dr. Walsh’s reputation in this area is that her expertise is phenomenol and matched only by her compassion.
Unfortunately, her staff is a different story. A number of my friends who have taken their pets to Dr. Walsh have told me they’re ready to walk because of long (sometimes 4 hour) wait times and the RUDE staff. Who is managing her office? Who is training these employees?
When I was in vet tech school, I tried to contact Dr. W. a number of times about shadowing but could never get past the gatekeepers at the front desk. It’s one thing if they have a policy about not letting prospective techs shadow, although they said, «Oh, she’ll call you back!» and she never did. I have to assume she never got the message, which reflects badly on her staff, or that they really don’t want «outsiders» seeing what goes on in the back. Hmm! I am not the only person who has had this experience. One of my friends was treated like a leper when she asked if she could drop off a resume – this was a CVT with 15 yrs. experience as a tech, greatly loved by her co-​workers, who wanted something closer to home. She was shocked at the receptionist’s response. Dr. Walsh, if you read this, you should know that adding a CVT to your staff will help you reduce your workload, your wait times will decrease, and you can set a higher standard of professionalism. But you will probably never know that so many CVT’s have heard about you and would love the chance to shadow, extern or work with you. The «girls at the desk» don’t know what they’re doing and would rather sabotage your business than help it grow. I tell this to tech students who ask about your practice: don’t bother.

I have had pets all of my life, and I worked in a vet’s office when I was in my early twenties. However, I have not found as wonderful as Dr. Walsh. When I moved in to the Beverly neighborhood years ago, my best friend told me about the Beverly animal hospital and how wonderful Dr. Walsh was. We have taken both of our cats there and have had nothing but great results. The only thing I would suggest is having phone calls returned more promptly. Her afternoon staff tends to be young… sometimes we have to call more than once to get the answer to a question. Other than that, no complaints and we will continue to see Dr. Walsh for a very long time!

Dr. Walsh is the best. Her staff is not.
We have a dog that was recently suffering badly from Lymes disease. We called after treatment because he wasnt getting better, and they never called us back. 3 days later I called again, and it took them another day to get an answer. I called once more and again they failed to return the call. I ended up going to Summit Animal Shelter and my pup is fine 1 week later.
I have all the respect in the world for Doctor Walsh. She truly is an amazing vet with passion and a gentle mothers touch. I’m not sure if I will return. The doctor at Summit works literally ²⁴⁄₇ and does a great job.

Dr. Walsh is truly a God sent person-​She is the most wonderful vet I’ve ever dealt with and probably ever will…
I have 3 dogs/​2 of which are always at the vet-​for allergies/​anal glands/seizures…the list goes on… they would not still be here if it wasn’t for Dr. Walsh. Her and the amazing staff go out of their way to make sure my girls are taken care of, and all at an incredibly affordable price.
I have recommended Dr. Walsh to SO many people, and they say the same thing once they’ve visited her.
A+++++