At Properties

I want to be fair and will say that agent we used seemed to work diligently and tried her best in this difficult economy. I want however to caution potential customers of «AtProperties» to expect seemingly fraudulent claims from this agency regarding any «MLS cancellation fees» or «marketing fees». Do not sign their contact before comparing with other agency contracts. Agents invest time to promote what they sell and industry standard is to not charge any fees, and enjoy customers’ trust to be used as agency — all listings end up in MLS the same way and have pretty much the same degree of success unless agent is a rookie (which is usually easy to tell). Despite good agent’s attitude, we felt «AtProperties» agents may be misled by management of the company regarding agency’s expenses, and may be simply charged on the back end by owners these expenses as fees for working as agents. Real Estate is largely unregulated industry and it is wise to check other agencies for similar fees upfront. I would also encourage agents to always follow ethical principles while working for AtProperties and refuse any pressure from owners to cross the ethics line, since it is very easy to gain negative reputation and very difficult to earn back good reputation.
It is also worth noting that current name of the company makes it harder to do any legal searches for past lawsuits or issues, due to generic words used in their name. We find it unusual and suspicious, as this may indicate management is expecting potential issues.

I worked with a realator from @ Properties from the 212 E Ohio office and it was rough from the start, but simply got worse as we went along.
1. We made an offer to rent an apartment $ 100 below what the landlrd was asking. She didn’t seem to understand how to handle negotiations.
2. She was UNRESPONSIVE! Very unresponsive as we were trying to secure that place. I tried working through other realators but we were stuck with her becuase she showed us the place first.
3. We submitted an application for a move in on the first of the month but turns out it wasn’t available until later in the month — the 15^th at the earliest (ended up being the 28^th)! They processed our application fees and our applications and wouldn’t refund the money. We felt completely misled about the situation and wished we never would have seen that apartment that didn’t meet our needs (first of the month move in). When I approached her about refunding the fee so she said she would look into it and after 17 days of not hearing back from her I threatend legal action. Apparetly she didn’t break the law, but it was very poor taste. Really, she never should have shown us an apartment that wasn’t available to us and never should have accepted our application from the start. We were misled and are now $ 120 poorer because of it.
It was a very negative experience. I don’t reccomend @ Properties and I will not work with them again.