Andersonville Dental

Horrible experience for my my 9 year old daughter! The dentist Shahin rushes in and out as if she’s racing to see how many patients she can get through in one day. She does not make you feel comfortable or as if your health is a concern whatsoever. My daughter was in tears while sitting in the chair and Shahin didn’t even stop to give her a tissue let alone try to comfort her at all. Tears running down her face and Shahin acts like she’s roping a calf or something. I will NEVER step foot in Andersonville Dental again! She is a mean, rude, unprofessional woman who should not be in business!

This place is consistently overbooked and slightly disorganized. Staff and dentist are polite but obviously busy. They mixed up my phone and insurance info which was a needless headache. The cleanings are quick (almost too quick?) and you’re in and out before you can say cavity. I suppose it’s not bad if you’re there once or twice a year.

I’ve been a patient of Dr. Shahin for about two years and I’ve finally had it. Every visit, I wait at least 20 – 25 minutes before I’m seen, and when I’ve said something about it the office staff has been rude and snotty.
Dr. Shahin is a decent dentist, but as others have noted she is very rush and visits are subsequently very short. She often works on two patients at the same time. If you have any follow up questions about anything, she answers very quickly and doesn’t explain things very well (probably because she has another patient waiting in the next room).
If you don’t mind waiting 30 minutes for a 5 minute cleaning, this is the place for you. I will be finding a new dentist.

I had to have a wisdom tooth taken out last year. I was told that their surgical dentist only came in once every two weeks and was given a course of antibiotics to take for a week to reduce the infection. I had the tooth pulled fine and was given painkillers to take. Over the next week I experienced severe pain in the hole where the tooth was pulled from and believed that I had got dry socket. I went back a week after the tooth was pulled and saw the resident dentist. I explained the intense pain. She examined the hole and told me that it was «healing up nicely», which I just didn’t believe. She gave me more painkillers, which I had told her weren’t working.
Over the next week the pain intensified, so I went back and saw the floating surgical dentist who had originally pulled the errant tooth. She confirmed that I did indeed have dry socket and dealt with it, again offering me more of the same painkillers that I had told her weren’t working.
Coming from England and only hearing about the worst side of the American health system, I felt that the pushing of the useless painkillers on me was highly suspect. Whether that is the case or not, I was still left in great pain for longer then necessary due to the resident dentists’ insistence that the infected hole in my gum was «healing up nicely».
I will not go back to this surgery as I do not trust them to adequately care for my dental hygiene or health.

Dr. Shahin and the staff are competent, kind and as smooth a medical practice as I have experienced! Two days ago, as I sat waiting for my appointment, I realized that there seemed to be a backup… people who had been there before me waiting an unusual amount of time. I said I would need to make a new appointment and Dr. Shahin agreed, saying she would come in extra early today… when we talked this morning, she said she appreciated my willingness to shift appointments as she had a high number of emergencies two days ago. «How can I turn people in pain away?» she sighed. I had heard from the staff that this was the case as I left earlier in the week. I found myself thinking, «I’d certainly want her to take me if I were in pain.» She also mentioned that she felt badly about anytime patients need to reschedule when they cannot stay through unplanned waiting, «it messes up their day, and sometimes cannot be helped.» Dr. Shahin’s straightforward and caring way of working with her patients seems the highest level of professionalism to me. The dental work I have had from her over the years (despite my not coming in as regularly as I ought), has been solid and lasting. I marvel at her ability to move quickly from patient to patient, to return to the work as pain relievers take effect, to converse easily with us all.

Dr. Logan did a filling. I insisted I wanted no X-​rays because the literature often indicates whether digital X-​ray or not that their is an incidence of cancer from dental X-​rays.. I relented and let them take an X-​ray because ALL DENTISTS insist on this and I can’t find one who won’t. I didn’t feel like looking for yet another dentist.
Everyone was very pleasant. Dr. Logan was very professional as was her assistant.
I felt no pain, here’s hoping that the filling stays put as it’s in a area where previously it always comes off, due to brushing according to Dr. logan.
I will go back there again, I did not feel hustled by Dr. Shain or Dr. Logan into all kinds of dental work or expense. And that’s important to me as I had $ 9000 dollars worth of implants from a very push dentist and I never want to experience that again.

Cleaning by Dr. Shahin was very painful, one of the worst dental experiences I have ever had. The entire cleaning seemed very rushed and did not take more than 5 – 10 min. Also, the x-​ray mechanism is very uncomfortable. Will not be rescheduling.

For me, the hallmark of a good dentist has always been how comfortable I am with them. I have a history of being terrified of dentists (especially needles and The Drill), but once I met Dr. Shahin that all changed. She has a way of making you feel relaxed, has a very soothing voice and calm energy. Once I went in with a host of problems to get an estimate of how much it would cost, and she was very straightforward, giving me a direct price on each tooth. I loved that there were no surprise charges at the end of the visit. The staff is very helpful and friendly, I’ve never had a conflict with this place, even when I had no insurance they were able to help me out. I’ve been coming here for about 5 years now. She’s definitely a keeper!

I love Andersonville Dental! Dr. Shahin is a sweetheart. She’s great! I’ve been going here for about 4 years now. And every time I get my teeth cleaned Dr. Shahin always says I make her job easier. Thank you for the great compliment!

I decided to pay out of pocket and see my old dentist. The quality of the cleanings and polishing are too rushed.

I just left my appointment. I have never had such a poor cleaning done. 2 minutes of scraping and 30 seconds of fluoride. I’m not exaggerating either. I mean barely even touched most of my teeth with it. Poorly done.

I love Dr. Shahin and Andersonville Dental. Her staff is very friendly and patient, which is nice because people can get wound up pretty tight going to the dentist.
Dr. Shahin is amazing to work with. She cares about her patients, and she wants them to be comfortable. A cracked a molar a few weeks ago, and she fit me in between patients, and gave me lots of novocaine because the procedure was uncomfortable. I’ve had other dentists in the past that would shame me for wanting to get in same day or for wanting to much pain killers, but not Dr. Shahin. Sh

I have never waited so long at a dentist’s office, nor had such a rushed cleaning. I left feeling deflated. Definitely not recommended.

Been going here for 8 years and tell EVERYONE about her. Anita Shahin is an honest dentist. Yes, Honest. She won’t rob you or sell you things you don’t need! When I first moved here, I had not seen a dentist for 3 years — and this guy on Southport said I needed 3 crowns. WHAT? — When Anita took a look she said NO — «One we will watch — the other 2 are fine!» — That just saved me $ 2200 and convinced me this was an honest dentist. Someone who cares about their work and the patient needs. And over 8 years she has provided amazing service and delivered very fair prices.

No matter how many apples you eat a day, you can’t keep the dentist… for you may chip a tooth (maybe that trick just works for doctors). Let’s be honest, who enjoys going to the dentist?! Um, no one.
I had switched jobs and insurance recently after many years of going to a very nice PPO dentist office. When comparing my new job’s dental insurance, paying a $ 5 copay and putting forth next to nothing per paycheck, it figured it was well worth it to pay less and not have a lobby with super modern décor and high-​tech televisions. I came across Andersonville Dental on Unilocal and decided to bite the bullet and sign up for an HMO dental plan.
I made my first visit and had to wait a month to get in. After arriving early to my appointment today, and slowly filling out the paperwork, I watched people in much worse condition (root canals, wisdom teeth, crowns, etc) leaving the office. Luckily, the front desk staff was very friendly, so I continued to wait inside of running out the door. When it was my turn to go in, I had x-​rays taken in about two minutes, and then Dr. Shahin greeted me with a smile. She is of Iranian decent, but has been in the US over 20 years. She took her time to go over my paperwork and past medical history. I explained that my teeth are in very good condition, just that my gums are slightly receded and hypersensitive. She provided me cherry-​flavored topical Lidocaine and said that if my Sensodyne toothpaste is no longer helping, that she can prescribe a helpful paste to use. She then began cleaning away, while I sat there without pain (minus my jaw being ajar). She complimented me on my teeth many times, including the fact of having no cavities — after all, I do floss once and brush three times a day. I thought to myself, «maybe she is use to seeing those previously mentioned patients with unfortunate teeth.» The cleaning was complete in a brief 20 minutes. I believe I made the right decision. I simply paid my copay, filled out a postcard reminder for 6 months, and was on my way.

Update… I was almost hounded about setting up another appointment. I declined and the calls stopped until I get a call inquiring about an outstanding bill. I ask if the bill was ever mailed to me. No. I ask the price. $ 11. Seriously? I owe you $ 11 (such a petty amount) but I’m only notified of my balance after I tell you I do not want another appointment. Now… you had 6 months to bill me… but you only «mention» (they never sent me one) a balance after I say I no longer want to be a patient. Odd.

I am so happy with the service from Dr. Shahin and her staff at Andersonville Dental. I totally disagree with the other reviews on here that state they were rushed. My first visit was for a cleaning since I had just relocated to the area, she was the closest dentist and also looked like the cleanest and most professional place around.
They took me promptly, who likes sitting in a waiting room for a long time anyways? I dont! The assistant was very nice, did all my xrays, was gentle. Dr. Shahin did an evaluation and assesment and then a cleaning. Although she was busy, I felt she took the time to be clear and answer my questions. I am also very busy at work which obviously means you are great at what you do, since the customers are lining up!!!
My second visit was for tooth pain, and she was soooooo nice. She gave me a natural alternative to healing my tooth, instead of saying lets just drill it or replace it. This is unheard of in my experiences! I was floored, she even gave me a free sample of product. Amazing!
This last visit was the follow up, she looked at my tooth and decided to let it heal more. I trust her opinion. She was professional, took her time to explain. i even told her about my Mom’s horrific denture experience and she was so kind to offer her advice. I decided to have her replace my old fillings that contain MERCURY! and put new white filling in. THIS IS WHAT YOU DO PEOPLE!!! its oral hygiene, you do it for shoes, clothes, etc. your mouth is vital to your health. She was soooo gentle and fast, I didnt feel anything.
Actually the only thing I was upset about was that during my fillings, her stomach was growling! lol. I felt so bad for her. I work hard and I can see she cares about her patients. She puts herself on hold to work on us! These 1 star reviews on here are ridiculous. For someone to put themselves on hold and work on the client and be kind and patient with a growling tummy is absolutely amazing in my book. God bless her! Next time I will bring you a snack sweetie! Dr. Shahin, you are fabulous! and so are your cute girls up front, with smiles and makeup and hair done! They look happy.
Making an appt today for my mom. I’ll be back soon!!! Muchas Gracias!!!

I’m currently looking for a dentist that will fix the teeth that Dr. Shahin worked on.
Several times, I questioned the staff about whether I actually needed certain fillings done because I felt no pain. They were not patient or particularly kind and I got scolded that my teeth would get much worse if they weren’t fixed. That was the last straw and I stopped going here after that. Strangely, I went from having no pain in several spots to now having regular tooth aches in areas that were worked on. My teeth have also become incredibly temperature sensitive.
Dr. Shahin would often work on me and another patient at the same time. She generally seemed hurried. Whenever I went for cleanings they would rush through the process. Overall I think the staff here are very careless and mostly focus on getting the maximum amount of money and thus do unnecessary work that is ultimately harmful.

Nope! Will never go here again. Actually I liked this dentist… that is until I received the statement from my insurance company.
I was charged $ 75 for 2 prescriptions. The dentist took no xrays. didn’t even put a gown on me. Insurance was billed and my copay was supposed to be 0. So I go to the office with the statementf asking for my $$ back. They say no. So I call the insurance company. The receptionist whispers into my phone talking to the insurance co. I don’t know what she’s telling them. I get the phone back and the insurance co starts explaining… so I just asked outright, «Where does it say that I am to pay $ 75 for only a prescription without an exam?» The lady on the phone says, «Oh well she didn’t tell me that. You will get your refund.»
What was that all about? And why are you ripping patients off — for a measley $ 75 — just because we come to you desperate and in pain?

Update.
I had to lower my star rating. I still like Dr. Shahin; she’s still a very nice person but a filling she did last May just came out of my tooth. At my desk. While I’m not eating anything. That’s the second filling in a month that has just come out.