Advanced Cleaners

Convenient location. My clothes always look good. Owner knows my name and my garments by memory. Love that «Cheers» treatment.
That said, it has its quirks:
Won’t negotiate pricing. Charged me a full coat on a half coat stating their is one standard price of $ 20. That’s 25% of what my Guess coat cost. I need to negotiate it up front next time. =(
Hem work was not as professional as my previous tailor who moved back to Korea. Wouldn’t come back for that. Charged me more than what I paid for the garment for basic work.
None the less, I keep coming back because my clothes do look good. **sigh**

Short Review: Good dry cleaning service, solid press and fold service, but not willing to accommodate a simple ironing modification. The owner was not shy about expressing the preferential treatment of customers with smaller drop-​off loads. This isn’t how my schedule works with laundry, and if i’m paying for a service the least the provider of that service can do is accommodate my schedule, not the other way around.
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Long Review: I bring 25 – 30 button down dress shirts and 5 – 10 dress pants in every month for dry cleaning. I travel frequently for business and enjoy dropping off large loads of shirts and pants once every 3 – 4 weeks.
I used Advanced Cleaners for about 6 month, and have no complaints about they quality of their Dry Cleaning services. I asked if they would be able to press the roll tab sleeves on my military style shirts, to which I was given an immediate no. I offered to pay extra for custom ironing, but was still declined. If the press machine doesn’t do it, neither will the store owners. This wasn’t a huge deal, but I would have liked to see a little more accommodation for a customer with ~$ 100 drop-​offs each month.
What didn’t sit well with me — and what prompted me to seek an alternative cleaner — was a comment one of the owners told me upon a drop-​off. The comment went something like, «This is a lot of work for us to handle this many garments at once. Try to stop in every week or two weeks with less articles instead.»
As mentioned earlier I travel very often and stopping in every week (twice a week if you factor dropping off and picking up as two trips), or even every other week would be down right INCONVENIENT for me. I explained my scheduling situation to the owner, but was met with a dismissive attitude — if I wasn’t able to accommodate the cleaner’s schedule, that’s my tough luck. They don’t like handling my laundry the way I drop it off in large batches.
Well, no problem Advanced Cleaners. I’m sure there are many other Dry Cleaners in Chicago that would be glad to take my laundry on MY schedule.

Ruined my light-​colored jacket, and didn’t even remove two MINOR stains. The jacket is completely faded in color. My black jacket, which didn’t have any stains, but only required standard cleaning was returned to me COMPLETELY DIRTY. It smelled like dirty laundry.
When I came to pick up my items, they had lost both of these jackets and I had to wait 10 minutes and look through their rack of clothes to find what was mine. The owner then DEMANDED that I pay for both items, even though they clearly couldn’t clean any of them.
I will be reporting this business to the appropriate agency. They carry zero responsibility for their actions and rip people off.

The worst experience. Ruined custom made suit and started denying it and calling me a liar before they even saw the damage. Everyone makes mistakes… own it.

This guy is a world class psychopath! I live nearby and I have seen him lose his cool and randomly yell at people (non-​customers) walking down the street and parking around his business. If you park near his business (in City Street Parking) and don’t have your clothes dry cleaned by him he will lose it and scream at you and leave notes. I have witnessed this 7 times in the last year. I have never had any issues personally or with the dry cleaning business I have done with him but I have seen this guy in action and I have decided to take my business elsewhere because he is certifiably crazy!

It is an honor and privilege to bestow my highest recommendation for Advanced Cleaners on Western Ave, on the northeast corner of Wabansia. They change a fair price, and the quality of the cleaning is always of the highest quality. Much more so than other cleaners I have patronized at previous residences. The quality of the work is what merits the five star review, as many of my clothing articles look and feel just as good as when they were new, through multiple rounds of dry cleaning.
I have been a regular customer here for over seven years. I am not certain of the esoteric details of the cleaning processes Advanced Cleaners utilizes, but it does cost a bit more than some their neighboring competitors. However, this process appears to treat fabrics in gentler manner, as even my cheap shirts and suits we not tarnished after multiple rounds of necessary cleaning over the course of any given year.
Advanced Cleaners has helped me with regular cleaning of my menswear, as well as alterations for my clothing for all seasons. I trust them with bi-​annual jobs to such as tablecloths, duvets, and covers too. A singularly exceptional experience was when, I brought them a job which seem insurmountable following a fire damage in my home. They set clear expectations that the job might not be complete as desired. With great surprise, the articles turned out in immaculate condition as if they had never been damaged.
During the seven years of regular visits, they have never once misplaced or damaged an item of from one of my orders. Orders have always been ready on time, or even early when I have turned up unannounced the day before the due date. This superior service became apparent after developing rapport and trust with the proprietors, a husband and wife of Korean descent, through friendly conversation during my visits to their shop.
I’m not sure why a gaggle of women have had taken time to share a lousy experience, but perhaps it lines in their expectations. Unhappiness is rooted in unmet expectations, and God only knows exactly what they wanted to achieve, and how they communicated during the interaction.
I am very grateful to help Advanced Cleaners stay in business as they have helped me so much during the time I have resided on Western Ave. I could try and do all my cleaning, sewing, and ironing at home, so I am happy to pay them to help. I hope you can stop in and say hello. I’m certain they will be eager to help you in friendly, courteous manner.

I made the mistake of having my hubby take my shirt to have a 3″ square patch sewed on. $ 12 & slightly crooked.
Pricey & not great quality

I chose this dry cleaner due to its close proximity to the blue line and my house – I can easily swing by on my way home from work. The husband and wife who run the shop are very professional, nice, and attentive and have a great turnaround time. The storefront is also very well-​lit, bright, and clean. I’ve had dresses and cashmere sweaters cleaned here, and my boyfriend has had slacks and dress shirts cleaned as well. We’re always very satisfied with the work they do!

This husband & wife team always greets us (by name) with a smile and their service and turnaround time keep us going back.

Never had any problems with this place. Usually just get my suit cleaned but my girlfriend does dresses, sweaters, silks, etc. and they all come back looking great.

Updating this to 5 stars based on continued excellent service and cleaning. Always very friendly.

I stumbled across this cleaners when I was working 3 blocks away so yes convenience is what took me there but there service and courtesy is what keeps me going back as I no longer work near there. I have brought all times of items to Advanced Cleaners and I can honestly say I have yet to be dissatisfied with the service.
The staff which is an older married couple are extremely polite and very helpful especially since I am short and constantly need to get pants hemmed they never fail me when making a decision of how short to go.

I had these guys replace my jean hem on two pairs of jeans. They both turned out great at ²⁄₃ the price of other places. Fast, courteous and quality service.
Great.

I am done using this place. They shrunk my sweater and told me I gained weight and that’s why its smaller. They also botched a jean alteration. Didn’t make it nearly short enough and used black thread even though all the stitching was white. When I complained they claimed the thread was black. Total B.S. Then acted like they were doing me a favor by correcting it. I have no problem with mistakes, but take responsibility for them. Taking my business elsewhere.

I love this place for my dry cleaning!
I used to live around the block and am a loyal customer since they opened up even after I moved.
I was trying different cleaners in the neighborhood but I always had bad experiences, ruining my silk top or making wholes in my pants… until I found this place.
The owner couple are super friendly and most of all, they do know how to dry clean. They also provide organic dry cleaning which I find it very clean and protecting delicate clothes!!!
I wouldn’t leave my clothes in anyone else’s hands but them!

Very friendly owner couple. They do a good job on alterations, usually about $ 15, not too shabby…

THis is where yours truly gets his clothes dry cleaned. Its convenient because of its location and because the old couple that tends to the place is very nice. They also allow me to Bring my Chihuahua inside when I stop in after a walk.
3 stars for now, Im going to drop off a pair of slacks for a zipper to be replaced… It might be more stars after that.