Aabal Heating & Cooling

We have been using Aabal for over ten years. I have found them to be on time, competitively priced and knowledgeable. I called this morning when our thermostat read 54 degrees and they were able to get someone out to my house within three hours of my call. Jason and David were outstanding. They explained the issue, repaired the problem quickly and gave me some tips to keep the furnace working well. Highly recommend.

Jason and Dave were AWESOME! I needed two floor registers replaced as they were badly broken and no one had the size I needed (12×30). Aabal came out within 30 minutes for a free estimate and replaced the registers within the hour. Jason even took out the broken registers to the trash! He and Dave were very friendly and approachable concerning the issues with the furnace and extremely informative. Once my basement is waterproofed, they will definitely be replacing my furnace and doing any HVAC work. I’m sold.

I have used AAbal heating and cooling for many years they even put 2 furnaces in back in the late 90s. Never had an issue until today 2÷23÷15 it’s 4 degrees outside we had a furnace go out in their rental unit with new tenants that have a 3 year old daughter. Called AAbal they said they would have the tech Josh call before he showed up since I don’t live at the property and was 20 – 30 minutes away asked if he could wait they said sure np. Tech got there, never called and when I told him I was 20 minutes away he said he wouldn’t wait so tonight tenants have no heat. I will NEVER use AAbal again! They must not need customers, they’re rude and so is their answering service.
Disappointed Chicago property owner

I had used them previously and thought I was getting good service. Then I had a warranty issue on a repair that they misdiagnosed and their true colors came out. It cost me almost $ 1000 (turns out the part was only $ 275 and almost $ 700 for labor for 2 hours work) to do the original repair on a furnace in my house. When the same part they replaced broke in the exact same spot as the previous part, I called in to collect on the warranty and they told me to honor the warranty they were going to need to charge me an additional $ 1000 to fix a part that they didn’t fix on the original service call. So, a new furnace, from what they quoted me, would have been $ 3500 installed. That high price is why I took a chance on the less expensive repair.(they now deny that they quoted me that much)
They made excuse after excuse on how it was my fault and that they didn’t do anything wrong and their solution? Spend more money. I called a friend that did HVAC and told him about the situation and he agreed that being that the exact same part broke in the same place that they did a poor job and should have done more to remedy the situation.
The best part about this is it forced me to look for other HVAC companies and I realized how much they had been overcharging me over the course of the repairs I had done. If you live in a nice house they try to sell you new system and if you don’t they try an overcharge for basic services.
In one of our rental units we replaced a part for almost 700 dollars last winter and had we know that a new unit before labor was the same price we never would have spent that money on an old unit. This time they didn’t mind not trying to sell me a new unit.
On top of all of this when I originally called in the warranty work I simply stated that I had a repair needed. They sent out a «supervisor» aka salesman and he told me he would be there within the hour. As the service team realized it was warranty work their «supervisor» got word and didn’t even bother to tell me he wasn’t stopping by anymore. I sat at home and after the window they gave me I decided to call in at which point they had the sense to tell me I sat at home for nothing as he wasn’t coming as they way I put it «there wasn’t a big new sale to make on warranty work».
They are a less than honest operation that refuse to acknowledge they make mistakes that cost customers money. I tried 3 times to work with them to resolve the issue mutually and they wanted none of it.

I have had Aabal out several times for heating and air issues over the past few years. Theey have always been very professional, knowledgeable, and competively priced. Never had an issue with their work. I would rather support a smaller family owned business than large businesses that get to big for their own good.