A & A Automobile Service

I’ve been taking my cars to Kenny for a couple of years now. It’s always been easy to get in. Repairs have always been done promptly. Most important is that he’s demonstrated repeatedly that he watches out for my budget instead of upselling! He’s saved me a lot of money that he could have just as easily pocketed. You can trust this guy.

This place is awesome. So accommodating, friendly and nice. Had my battery changed and back on the road in no time. I would highly recommend.

Kenny and Ronnie are the most honest mechanics in Chicago. Incredible people who have fixed more than 20 cars for me over the last 25 years!!!

I never write reviews but I felt compelled to after this experience. Called in the morning, quickly explained the issue that my car was having, was told by Ken to bring it by in the afternoon. Pulled up a few hours later, was immediately greeted and before I could finish explaining, Angel hopped in my car to test the problem. He then put the car on stilts, addressed the minor issue, drove it around the block, diagnosed it as fixed, and returned the keys with no charge. I was so grateful that I got an oil change just to show a small level of my appreciation. Will definitely return in the future when they move nearby to 448 N. May St, thanks again to Angel, Ken, and Cindy!

Have done business with A&A since the 70’s always have been top notch, except back then they didn’t service Japanese vehicles, because they didn’t have to.

Honest and friendly. I don’t take my RX8 to dealership and have been their customer for four years. Never been unhappy or felt like I was overcharged or paid for what I did not need. I will be going there for the years to come.

I just have to post how nice the guys at A&A were. I went to work not far from their shop and when I came out I couldn’t get my car to start again. I went to A&A and they offered to let me use their battery pack to charge my car. They also gave me a ride back to my car to use it… this is how accommodating they were. I got the car running and over to their garage to figure out the problem. They discovered that my alternator connection had come loose and tightened it up for me no charge! They could have easily sold me a battery and I would have never known the difference! These guys couldn’t have been any nicer and I would trust them to work on my car any day! I live in the suburbs but work downtown and will go back to these guys the next time I have any car problems. So glad that my car broke down by their shop or would have never discovered them! They have my business from now on.

Great work! Great prices! It’s so good to know there are still honest repair shops around. We are so thankful for A&A! They’re moving soon, so I’ll make it my business to add the new address once they relocate. We have used them several times now, and I couldn’t be happier with their service. Good job!

Excellent service. Very prompt, accommodating, and polite employees with reasonable prices. Strongly recommend A&A.

A&A has restored my faith in humanity. Their work (knowledge) and price is unbeatable. My car was finished swiftly and ready for pick-​up early Monday before the work day began. I really respect a business willing to wake up so early each day for their customers! The job was $ 400 below other estimates and 5 days less time. I found a keeper!

I have absolutely nothing bad to say about this place. We called ahead and got in on the same day. All of the employees were extremely warm and friendly. Not only was the oil change quick, but they also checked the tires, sensors, battery et cetera in under a half-​hour and you can’t beat the price. We will definitely be back. :)

Excellent customer service. The starter went out in my car, they had it towed to the shop around ⁴⁄₅ pm and it was ready by 10 am the next day. I was in/​out. I will definitely recommend them and be back for further repair if need be. Thank You!

Thanks for the reviews Unilocal! I needed a shop near my work and I looked on Unilocal for a decent repair shop and found a top notch shop in A & A Automobile Service.
My breaks were grinding and I needed a repair asap. I called around for estimates but I was finding it difficult to find a good price point and availability. Either the shops I called wanted way too much money or the shops with better prices didn’t have time to work on my car.
So, I decided to just show up early at A&A. On Friday I drive my car into their lot at 6:30 in the morning. Kenny had just opened the doors and I walked in a asked if there was any chance of getting my car in for service. He said that he heard my breaks grinding when I pulled in and that I was in definite need of a break change. Kenny said not to worry and that he would get to my car that day.
I let him know that I worked a few blocks away but that I would be out of the office until 4:30 — 5:00. He assured me that if I was late that it would be no problem and if worse came to worse he would leave my car in the lot (repaired) and I could drive home and settle the bill on Monday.
After agreeing to the service I was walking out and he called his employee to give me a ride to my work. No need for a ride since I was going to grab breakfast before going to work, but the offer was nice.
Later that day at about 4:15 I got a call from Kenny letting me know my car was ready and if I’m not going to be back for a while yet he was going leave my car in the lot and I could use my extra set of keys to get my car… just come back on Monday to settle the bill. No need, I was already on my way.
When I got to Kenny’s shop I went inside to pay the bill and he explained the repairs that he performed. My guts went weak… I knew that the level of repairs he did was going to cost me a pretty penny… every other shop had quoted me $ 650-​$ 850, most shops at the upper end. When Kenny showed me the bill I was amazed; not only did he come in under every other quote I’d received, but he beat the lowest bid by almost $ 150.
Not only was Kenny’s service excellent but his customer care was refreshing. He is a very likable person and understands how to treat customers. He reminds me of an honest old-​school mechanic from days past.
I highly recommend A & A Automobile Service, and want to thank Kenny and his crew for their service.

We were artists in the West Loop art fest booth 615 this past weekend. Parked on Kens lot Saturday /​Sunday. Friendly down to earth guy. Straight shooter. Very accommodating. Seems to enjoy what he’s doing. Whether it’s parking cars or working on them.

Yes, this place is the bomb! I wanted to do a pre-​purchase inspection on a used car I’m buying and called Ken in the last minute. Not only was Ken able to squeeze me in right away, he got me in & out really quick! He looked at the car and gave his honest opinion and warned me that all four tires need to be changed pretty soon. I discussed the inspection result with the dealer and they gave me a discount to compensate for the tire change! Thank you, Ken! You’re the best!

Like many people I have major anxiety about getting scammed when it comes to auto mechanics. But my experience with Ken and his crew was transformational. I hardly ever review anything, but these guys can’t be praised enough for being fair, earnest and easy to work with.
Long story short there’s an infinite list of work that could be done on my 17 year old car, but Ken recommended only the essential stuff, definitely UNDERCHARGED me for parts and labor, and threw in a few bonuses like a complimentary oil change.
I can’t promise your experience will be as dramatically great as mine, but if you have anxiety about getting work done by anyone who’s not a blood relative, consider your search over. This place deserves all the business they can possibly handle!

After calling around a few places that wanted to charge $ 80 just to look at my car, Ken (I didn’t get his name for sure, but I think that was it… and hence forth I’ll refer to him as Ken) said to come on by and he’d take a look for free. I came by after work and Ken said to give him an hour and he’d take a look.
Ken called about and hour later; I came back and he said he didn’t notice what I was noticing when he looked under the hood and drove it around. I was a little disappointed because SOMETHING was definitely wrong (cars don’t just die while you’re driving them if nothing is wrong). But, he said «let me drive it one more time and try something else.»
Whatever he tried worked! And two weeks later my car is driving good as new! Ken did bolt down my battery strap and fixed the hood that hadn’t been locking completely down. Ken didn’t want me to pay anything! I am beyond thrilled with everything he did. They’ve got a new customer for sure; and the next time I have an issue with my car, I’ll be back!

This is THE place to take your car! I have always been the girl that would ‘take the car to dad’ if anything went wrong. Now that my dad is over 300 miles away, A&A is the next best thing! Ken knows what he is doing and the best part is that he doesn’t try to sell you on things that you don’t need/​make unnecessary repairs. One example: my car had a bad coil– he said that most places would replace all 8 (I think it’s 8) but he just replaced the 2 that were bad– It has been working great ever since, so there was obviously no reason to replace all of them. I take my car here for everything– even routine oil changes. So if you are ‘the girl who always goes to dad’ you can feel comfortable taking your car here! :)

Don’t come here for an oil change unless you have very low expectations.
I had an unexpected 2 hours free on a Thursday afternoon after a work meeting was cancelled. I needed an oil change, but didn’t know of any place in the neighborhood. I found A & A on Unilocal,and, as you can see, the reviews were overwhelmingly positive. I got in right away, waited about 20 minutes, and was on my way. I thought everything was fine until my power steering started whining and going out once the cold snap hit about two weeks ago. I took my car in to my usual mechanic (Joe’s Expert Auto on Elston — HIGHLY recommended). He checked my power steering fluid and confirmed that it was almost completely out. He filled it for free (FREE) and my power steering was immediately fixed. Joe said the rest of my fluids were also low. Checking fluids should be a standard oil change procedure, especially if you’re going to charge $ 45ish. I will not be returning to A & A.

The guys at A & A are straight shooters. I explained what I needed to have checked out and that is exactly what I got.
My battery wouldn’t hold a charge for more than a week after sitting on the street. I expected a bad battery but wanted to be sure. They ran the tests on the battery and alternator for $ 12 (another shop near by was going to charge $ 25 just to test the alternator). That’s a damn good deal to figure out exactly what I needed before planning my next move to AutoZone for a free replacement.
These guys come from a lineage of mechanics and have a great personality. Tell them what the problem is, be up front and that is how you will be treated in return. A1 service.