A J Autosolutions

Absolutely horrendous. I needed to rent a U-​Haul van to move some stuff from our condo to our new house. I made an online reservation weeks in advance. When I showed up, with my confirmation number, they told me they didn’t have a van available, just the larger trucks (which of course cost more and I didn’t need). I was on a tight schedule and they were not willing to help, other than to refer me to another U-​Haul location (much better experience at the one on Fullerton just west of Pulaski). What’s the point of making a reservation and having a confirmation if it’s not honored? Go anywhere else.

Don’t trust your car with this repair shop … Attar is a liar cheat and deceptive… simply put he is a con artist BUYER BEWARE
ATTAR the owner he is shady and Will give you a lower price and not perform work promised

Attar is an honest, reliable and reasonably priced mechanic.

You are f’n crazy to ever do business here in any sort of fashion. This place is the worst. Awful customer service, you will wait hours. Run.

DO NOT RENT A TRUCK FROM HERE!!! Had to wait an hour to get my truck I reserved, then got over charged, and still have yet to receive my money back. Please listen to the reviews and save yourself money and a headache.

This is a review of the uhaul service. No no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no. Do not pick up a truck from here. There are no trucks here. They can drive one over here, eventually. But there are no trucks here. Expect to wait. Expect to get mad. So whatever you can to avoid using this location. Let me reiterate; No no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no no.

REFUSE TO LET UHAUL MAKE YOU PICK UP YOUR EQUIPMENT FROM HERE. This is a review for the U-​haul services. Learn from our story so to avoid having the same experience:
This was not the location I requested to pick up the truck/​tow dolly I ordered online to move from Chicago to Denver. When U-​haul called to confirm the location and told me my requested pick-​up location wasn’t available, I expressed that I had concerns with this location (AJ Auto Solutions). I was told it was the only location in Chicago that had the equipment I requested (a 17′ one way truck and tow dolly). This location was about 10 miles further than the pick up location that was requested.
We arrived to pick up the equipment and the U-​haul representative at the location could not focus on our order; he was answering customer calls, maintenance calls, and facilitating multiple customers from a broom closet in the back of an auto body garage that served as the U-​haul counter. It took a lot of time to get out of there considering we were his primary customer at the time.
We get home and the tow dolly lights weren’t working. So they sent us out to drive Chicago streets both UNSAFELY and ILLEGALLY. We called the location re: the broken lights and were told we had to drive back to the pick up location. So we use more of the miles included in our contract (and the gas) to drive back to the location again.
This time the customer service rep was rude. He said U-​haul owned the trucks, not him and thus it’s not his fault. Someone finally began the electrical repair work on THE TRUCK that needed to happen BEFORE the tow dolly lights/​wiring would work. This took over an hour, though we were told «about 5 minutes» at least 4 times while we were there.
While we were waiting for the repair work to be done, I called the U-​haul 800 # to see if there was another location to pick up equipment. At this point, I had movers waiting for me that I had to pay for to sit and wait while we were at U-​haul trying to get a working truck — the total value of more than $ 50. I explained the situation to the rep, she said she’d offer us the $ 50 guaranteed refund for the equipment not being ready, advising me that it was «tied to my email address» and to follow up with the drop up location, then forwarded me to the reservation department to help search for a new location to pick-​up.
We wound up waiting for this location to finish the necessary electric work needed for the equipment to work properly. Now, I’m in an «escalated» situation with U-​haul to get the $ 50 equipment guarantee refund that is promised on their website and which I was offered when I called. SHOCKINGLY, this seems to be rooted in THIS LOCATION, I have been repeatedly told that the service location entered the pick up as received «on time».
Picking up our equipment from this location started our moving day off poorly; and now it’s a week later and I’m left fighting with a giant corporation over a $ 50 guarantee policy… while this location shrugs its shoulder and takes no responsibility.

I am writing only on the U-​haul services that this auto shop operates with. I reserved my truck at 1pm online for use at 4pm, got a confirmation email, and then called several times around 2pm to confirm, but no one ever answered. So I show up at 4pm and there were 3 men working on a car and I told them I was here to pick up my truck. The main guy who looked in charge had no idea what I was talking about and said he had to call another mystery guy who I guess is in charge of the U-​haul services. So I waited for 40 minutes and he said that this other random man wasn’t answering the phone and there was nothing he could do because he is not in charge of the U-​hauls. So what the hell. I was extremely pissed off. I had hired movers to help me move from my apartment and I only had them for 2 hours, and at this point I only had an hour left of my reservation time with the movers remaining and still no truck. So I had to go to the main U-​haul station and rush the movers or be charged extra for keeping them overtime. So while the guys at AJ were nice, I recommend to NEVER use U-​haul through them because they clearly have no idea what’s going on and they are very unreliable.

Last week my car was on the fritz, «chugging» at stop lights and makin’ me nervous. I called up AJ’s the night before, scheduled an appointment for an oil change and hoping that they could fix whatever was making it rattle. They provided me with the first available time slot in the morning.
I took my baby in, filled out some general information, told them to give me a call if any repairs were going to be made, and they did just that. They eventually informed me about the issue, quoted me a reasonable price, and I let ‘em fix it. Wound up spending $ 118 for an oil change + new vacuum hose + labor… I don’t feel like I got robbed by any means.
They even rushed a part that was originally going to take over night to get to them. I’ll without a doubt be going back next time.

I had a really great experience at A J Autosolutions! I fell victim to an unfortunate circumstance where I filled up my gas tank with contaminated gasoline and was experiencing car problems that needed immediate attention. A J Autosolutions was the first place I found. I explained the situation to the mechanic (Baig) and he agreed to take a look at my car that afternoon. He called with the repair estimate later that day and completed the repairs the next day. The repair costs were extremely reasonable — they could have easily taken advantage of my desperation and overcharged me but did not. Baig also provided clear documentation of what had happened to my car. Also, he stayed open a half hour late so I could pick up my car after work. Very grateful to have ended up at A J Autosolutions!

Great place for basic auto repairs. They’ve always been honest and reliable with me, something that is rare in Chicago. I’ve probably taken my car to them 4 or 5 times over the last three years. Prices have been lower than what I’ve paid elsewhere. Disregard the below review, I’ve had much worse experiences at the Midas down the street.

I do not recommend going to A J Autosolutions. Although there is a large sign that says oil changes, 19.99, you never know what they are actually going to charge. After I had been to this auto center several times to get the oil in my car changed, I brought in my husband’s car (which was the same year as mine). When the oil change was complete and I went to pay, the owner had decided to charge us $ 12.00 above the price. He didn’t seem to have a reason why he was charging us extra when the sign clearly stated that an oil change was $ 19.99. We argued with him, but ultimately paid the money because it was not worth the hassle. Although I had been a customer for a couple of years, the owner was disrespectful and dishonest. I do not believe that he is an honest person and I would highly recommend paying a little bit more and going down the road to Midas. I will NOT be a return customer.

This place is fantastic for any basic auto repairs. Prices are excellent and I know the job will be done well. I live in the neighborhood and have used them several times… I’ve been amazed at how cheap they’ve been. Definitely feel like I found a «small town» repair shop in the big city… nothing fancy but they get the job done perfectly and well below the price of any big-​name shop.