900 DeWitt Place

I give this place two starts only because the location is perfect and price is not so bad. I paid $ 230 for two night. BUT the room is really very old, sheets and towels were dirty but I didn’t ask a receptionist about that, because when I asked her about the heat in the room because it was freezing, she said she will ask the ENGINEER to adjust it but nobody fixed it. And no, you cannot adjust the heat in your room. She was trying to be nice though, but it wasn’t helpful at all. Bathtub is very old and dirty too.
I think it’s worth it to stay at this place only if you plan to spend all time out and by the time you get back, you’re so tired so you cannot notice all of these nasty things.

This place is run either by incompetents or crooks. Last month, I made a reservation with DeWitt Place for a weeklong stay in May 2016 and was charged a substantial deposit (perfectly reasonable, so far). I cancelled the reservation on January 22 and received an email confirmation of the cancellation on January 23, promising that my deposit would be refunded. It’s been five weeks. No refund. No response to my repeated inquiries. I called today and was told by a customer service person that she’d processed the paperwork but that it could only be signed by one person, and he’d been out for a week. Which would be relevant if they hadn’t been unlawfully retaining my money for FIVE weeks. She refused to tell me anything else. Do not trust these people.

This review of DeWitt Place was long overdue since we stayed at this location a few months back. We selected this hotel based on some of the positive reviews found on the web. Upon first entering the lobby, it appears to be a nice establishment. The staff at the front desk were all welcoming and attentive. Once we went into the room, it was a very different story and this is the downfall of the hotel. The room had an odor that smelled like a sewer with a high amount of air freshener to cover up the smell. The kitchen was very old and in need of repair and upgrading. The microwave looked as if it was from the 1970’s. The sofa bed was so used that there was not any cushion left to sit on comfortably. Imagine trying to sleep on this! The queen-​sized bed was very soft as well from being used for a long period. To make matters worse, as the day progressed so did the sewer odor. We came to realize that the toilet was leaking sewerage from underneath the seal causing the smell to become overwhelming. With each of these issues, we complained and this is where the hotel gets its good rating. The entire staff were all wonderful and followed up with every issue without fail. The maintenance staff came to the room almost immediately, upon our questioning the smell. However, the odor could not be repaired so we were moved to another room. This was not a problem because the next room was a little bit better until the next morning when there was no hot water whatsoever and the building next store was undergoing renovations with loud noises at 7am. At this point, we just had to stay put because we only had one day remaining in our stay, although we were kindly offered to move again. The location of this hotel is very good since it is just slightly away from the city noise. It did not take long to walk to the shopping, restaurants and tourist areas. The manager was very accommodating and apologetic for all of the issues. Thankfully, we did not go to Chicago just to stay in the room, we wanted to tour the city and did the best we could considering all of the problems faced. So if you check into this hotel, do yourself a favor and request to see the rooms available before moving your entire luggage into the room. So use your own judgement and look at pictures posted before making your final decision to make a reservation. Just remember that the hotel staff were all very kind and did their best to try to make us feel better about our experience here. It’s unfortunate that the excuse we kept hearing was that it’s a very old building and these thing will continue to happen. For the location and lower rates that this hotel offers, if you get a nice room, it may be accommodating for you. Just be prepared just in case your room is not a 3 – 4 star room as you may expect from other reviews and websites.

I stayed here for New Year’s Eve and it was fantastic. The room is tiny but very welcoming and nice. Prime location for the city of Chicago since your only a few blocks from the mag mile and water tower place. The staff I dealt with were very welcoming and kind. I would definitely recommend to anyone who is visiting the city!

I stayed here for several weeknights.
The staff is friendly. They decorate for the holidays. The pricing is phenomenal for downtown Chicago. They have great rates on a valet parking garage across the street.
My room was large, the size of a small one bedroom apartment. There was a smell of food cooking coming from one of the other apts (one main negative).
My room was clean.

I would love to give negative stars if that was an option. The second I walked in the room, I smelled gasoline. I attempted to turn the heat on BUT it is not working. I then tried calling the receptionist BUT the phone is not working! I went down to complain, I was offered to be moved in a room on the fourth floor from my room that is on the 10^th floor. I checked it out and the situation wasn’t any better. No heat, but instead of the room smelling like gasoline, it smelled like Clorox. When I asked for clean sheets instead of the ones that are full of brown stains, I was told that the storage room is locked. YES, the workers have no access to it!!! Not only that but they were also freezing. Apparently, the wonder who lives in a penthouse upstairs is trying to lower the electricity bill! People this is the windy freezing city, and ruthlessness is what I’m noticing right now!!! Where’s the health department. This place needs to be inspected! The receptionist were very nice and tried their best to help BUT what can they do and how can they help when they themselves don’t have access to the storage room, and are also freezing!!! Oh I forgot to mention that a manager won’t be available to address any concerns until Monday when we were told that she would be available on Sunday. I guess information in this place changes depending on who you speak with.

I loved this place the hotel was amazing and so was the staff. Me and my husband stayed in Chicago for five days. We love the fact that our room had a full kitchen so we were able to cook our own meals. The front desk was very helpful when we ask for direction to the nearest market they gave us the names, addresses, and directions to all super markets in the area. The housekeeping staff always knocked on the door to ask if we needed service they were great.
At the Concierge desk Genesis Ramairez was very helpful the reason why I say this is because she told us about the subway system and where we had to go to buy our passes for the train. All I have to say is when you ask someone will help you also when you check into your room make sure you read the hetel black book they have in the room it has all the information about what the hotel offers there guest.
Bra ställe att bo du har allt det frågar concierge så hjälper dedig med allt. Läs gästbok i rummet förklarar vilka tjänster erjuder hotellet. Mycket hjälpsamma människor på Dewitt Place.

Awesome place to stay for one night or a week. It’s is a lovely old hotel with wonderful staff. They make you feel like you’ve known them forever, and you want to.
Right downtown in the best neighborhood with easy walking to shopping, the pier, or transportation to the games.
I can’t wait to go back!

This hotel is a great stay for its location and what it has to offer. It’s an older building that has been updated. Our room was small but very nice and clean, we liked how it offered a kitchen area so we could bring food back or heat up leftovers.
It was a small walk to Navy Pier and the Chicago Red Line. Plus if you went out to N Shore Lake you could ride the bus.
Definitely lots of restaurants nearby, since there is only a vending machine at the hotel. They have morning coffee but no breakfast.
No free parking but the garage across and underground is $ 27/​day so that seems to be an extremely reasonable rate. Leave your car parked though because you get charged every time you take it out. The drivers there are aggressive so public transportation is best. $ 10 you can ride all day the train or bus.

Awful. Go elsewhere for a nicer room and more pleasant staff. There are plenty of low priced hotels nearby where customers are appreciated, go there. Insects in bathtub, see photo

Got married in Chicago a year ago and stayed here with some of my wedding party.
They were excellent and we are staying there again this year for our anniversary.
HIGHLY recommend this place to anyone staying in Chicago.

A wonderful little European style hotel in the Streeterville section of downtown Chicago. Our unit had a small view of Lake Michigan and a kitchenette, with dining table, couch, tv, and closet space. We spent 3 nights. Close to the Magnificent mile (3 blocks) & the water. Lots of great restaurants close by & a small market across the street that will deliver to the hotel. Easy access without a car. It’s a keeper, with great staff. Don’t expect high end stuff, just enjoy it.

DeWitt Place is in the Gold Coast area of Chicago, 0.5 km from Michigan Avenue. Within 2 blocks of Lake Michigan and the Museum of Contemporary Art, this downtown Chicago hotel features free Wi-​Fi. Its apartment-​style accommodations have a full kitchen.
Staying at the DeWitt is like having your own apartment in Chicago. Our room was more like a studio or efficiency apartment, with a small sofa and dining area, fully-​equipped kitchen, bath and bed. It’s in a great neighborhood in walking distance to the lake, Magnificent Mile, and many restaurants, stores and historic places of interest. With its comprehensive amenities, and its proximity to scenic landmarks and so many shopping and dining options, we will definitely stay here again… hopefully for a longer period of time, so we can fully enjoy all that Chicago has to offer!

This place also doubles as a hotel of sorts when they have empty apartments. I stayed here for an overnight trip into the city and got a great price for what was provided. They are fully furnished studios including a full sized kitchen and cook ware.
Pros: the prices was great. The location was pretty good with it being right off the lake. The apartment itself was very clean and nice. We were able to cook our own meals while staying that saved us a bit of money. The amount of room that we had was great enough room we didn’t feel confined like some other hotels I’ve stayed at. Lots of windows that provide great lighting. The beds were comfy.
Cons: The bathroom was very small and the tub. The tub was crazy tall like almost couldn’t get into it tall my friend attempted to sit in it and almost couldn’t get out. The elevators are a death trap waiting to happen old 1920s elevators. The apartment we were in didn’t have a great view and we were stuck looking at a building worried someone would see us naked. The WiFi was shitty but we weren’t there much so it didn’t matter.
All in all I’d stay again especially if they updated the bathrooms then I’d consider staying every time I’m in the city.

My boyfriend and I wanted to stay in the city for New Year’s Eve, but we didn’t want to spend a lot of money and we wanted to be close to where our party was going to be. I’m so happy we found DeWitt Place. The room was nice and clean and the location is fantastic. We were less than a 10 minute walk from our party and the room was only $ 123.
We were by the stairs so we could hear people coming and going, but it wasn’t really a problem. My main complaint was that the radiator was right next to the bed and we couldn’t figure out if we could turn down the heat… we were quite toasty all night long.
We will be recommending this place to others. It’s a great find!

i think this is a great place for the price and location. it is hard to start picking nits about this place for a few problems that just about any place might have.
i can imagine poor service for changing dates for your stay. there are not many places at this price/​location/​quality level that will be stellar with this sort of thing. if you do have to change dates, i would quadruple check before just believing anything. it’s all so automated these days, and typically you need to go thru a third-​party vendor. but i digress.
we loved our room with a kitchen. nice touch for a few times we used it in our 4 day stay. we spent most of our time eating. hard to imagine, huh? chicago is just an eating kind of place.
will go back there again.

Awesome place! Spend your money partying and walk to every place in the area. Plenty of food and fun in walking distance! Spent 104.00 for the night for an efficiency type apartment room. The service is very good because they CARE!
I shall return. Book it.

Awesome! I like that this place is close to the lake, the water tower area, Gold Coast.
And it is up front with what it offers.
I’ve stayed here twice and have been very happy.
Ok the bathroom is small. Reminds me of the bathrooms in our Rome hotel. The shower and toliet are clean, though. Don’t waste your towels, unless you’ve opted for room service. But seriously, save some water and hang the towels up.
The bed is comfy and there is a sofa bed, also.
The location is great, staff great, and loction and price. The building is older, but has charm.

Das Bad ist nicht ganz so super und die Betten weich… Aber Top-​Lage in Chicago !!!
Eigene Küche und im Keller Waschküche + Fitness und Sauna!

I had a friend get married at the Millennium Knickerbocker and needed a place that wouldn’t cost me $ 260 for the night… I looked and found this place for $ 100 cheaper.
As others have said, it is in a great location if you’re looking to do things like the John Hancock Building, Water Tower Place, or Magnificent Mile. It is also really close to the Lake, which is nice. The apartment had 2 double beds and a pull-​out couch, so that was perfect for our group of 4. I also appreciated that it had a small kitchenette and fitness room (although we didn’t use the fitness center). Finally, the staff were really friendly.
While the room was clean, there were a few problems with the place. First, the outlet for the a/​c unit was broken. I’m not sure if a fuse was blown or what, but it didn’t work. Instead, we had to take the extension cord from behind the bed to turn the A/​C on (and it JUST barely reached). Also, the water temperature for the shower wasn’t great. It sounds like from other people the knob is just finicky, but one of the people in our group definitely had a cold shower. We didn’t use the wifi, but it didn’t sound too promising based on the other reviews.
I didn’t think the bathroom was too small and we slept soundly (no plumbing problems), so that was nice. I’d say with more attention to detail, this place could easily go from 3 to 5 stars.

This is a great find among all the expensive hotels around the city. While most hotels range from $ 110−160/night, DeWitt is $ 100/​night and a bit more during peak season.
This is a studio apartment not hotel.
Pros:
* 2 minute walk away from John Hancock building
* 4 minute walk from Water Tower Place and Magnificent Mile
* bus stops nearby to take you to all the popular attractions
* convenient store right across (everything is really pricey, only the wine is fairly priced. Go grocery shopping elsewhere!)
* full kitchen (microwave, stove, etc)
* helpful and friendly staff
* privacy (you can only access the building with a key card)
Cons
* small bathroom
* staff/​front-​desk is not there full time
* $ 25 charge if you lose your key card and is lock out of the building during odd hours and staff is not there
* lounge area w/​computer & printer
* shower keeps getting hot&cold, it was annoying
* poor wifi. Decent for your cell phone/​tablet, horrible for your laptop
* plumbing is so loud at night, makes it hard to sleep sometimes
Definitely would recommend this place! Great value for the price.