The UPS Store

Love these guys! Went in a few days ago and two employee’s, Hailie and Abby, went above and beyond to help me. I’m so impressed by their character and incredible customer service! They have my business for sure.

I’ve been using this UPS store for a couple years with no problems. The staff are friendly and have gone out of their way several times to ensure my experience was positive.

I will not be returning to this UPS store. It is WAY overpriced and the employees are deceitful. The receipts they give you do not confirm any details about the package’s weight, size or promised delivery date, and they are not honest about the shipping options. I was promised delivery by ¹²⁄₂₄ or my money back, then when I get my receipt it says nothing of the sort. I get an emailed receipt that says delivery by ¹²⁄₃₀. Now, I really don’t care if the package makes it for Christmas, it’s just that when the owner’s kid gave me the options for shipping he quoted prices as more expensive for getting there after Christmas. Regardless, I paid easily 2x what I should have. Had I been in my right mind (and not out of it due to the traffic in the parking lot), I would have taken my package and waited until Monday to go to USPS where the employees are honest. When I think about it, I have also been gauged for shipping materials by this UPS store, and it was the owner’s kid that priced it out. Cute tricks they taught that kid. Do your shipping online or elsewhere, and make sure you head is on straight if you are unlucky enough to go in that store. There is actually another UPS site in town. Just stay away for the UPS on Dell Range!

This is definitely a busy UPS Store. Actually the only one I know of in town. The staff are very friendly and I’ve always received excellent service. They also sell really cute greeting cards.

I wish I could give UPS a negative amount of stars to reward the low quality of their employees. The driver who delivers to the north side of Cheyenne should be in the care of the Magic City caseworkers for sure. With a delivery going to a home that had an open door indicating someone was there, he was too lazy to knock or ring the doorbell. Then, instead of putting the cardboard box on a dry step or dry patio table the mouth-​breathing moron threw it in the snow. I can’t believe UPS is still in business with such terrible and careless employees taking up jobs that more intelligent vegetables could do.