Pinkberry

Super clean! The staff was really helpful and didn’t get annoyed when I asked to try multiple flavors. Everything was delicious :)

First time ever. How come I’ve never had Pinkberry froyo before? I had the original with fresh strawberries and pineapple. The yogurt has a clean, mildly tart taste which is delicious! The fruits were bright and seemed freshly cut up. The servers were cheerful, and the place tidy.

Stopped in here for a smoothy. Parking was a little tough. The lot has a strange configuration.
The place was clean, the server was friendly. Got a strawberry and pineapple smoothy. The flavor and texture was fine. Overall, it was a good experience!

I accidentally left my wallet at Pinkberry. I called and they told me they had found it and put it in the back. An employee ended up STEALING my wallet out of the back, which a manager admitted to me herself. Told me there was «nothing she could do». Horrible place, horrible service, horrible employees.

I meaaaaaaan, how could you not 4 stars for chocolate hazelnut. Friendly service, parking, coconut shavings, things looked fresh (except for the raspberries per friend).

One of the better Pinkberry locations in terms of service and cleanliness. Great parking, too.

Very clean, nice employees, and you get a free small if you sign up for their e-​club (and download the app).
I tried both the vanilla bean and chocolate hazelnut flavors. Both were good, the latter tasting just like a Ferrero Rocher. I went with vanilla bean and added strawberry, brownie bites and cookie dough. Personally, I think that their froyo is too cold to enjoy once you order and you need to let it melt before you can really taste the flavor. I also find it to be more frozen in texture than creamy – I had to stir it quite a bit to achieve a creamier texture.
Being a cookie dough connoisseur, I have to say that their cookie dough doesn’t taste very authentic (in contrast, I think Friendly’s has great cookie dough pieces). The strawberry did taste fresh. I have to remember not to waste my time on subpar dessert toppings in the future and stick with the fresh fruit!
Also, the portion size of yogurt is fairly generous – a small fills me up easily.

I love pink berry, but not this location. The fruit was still frozen and the waffle cookie tasted stale and not fresh. I was pretty grossed out. Pink berry has amazing flavors– I had the chocolate hazelnut and coconut. They should just be more considerate when it comes to customers. Overall, the place has a few tables for seating and it was pretty clean. That’s always a plus. I would rather go to the prudential or Newbury st. Location in Boston

Pinkberry is DELICIOUS! You will never be disappointed by their fro-​yo or there smoothies. They even offer free samples at good portions! They have seasonal flavors such as strawberry and cherry (my favorites) and others like chocolate and original. It truly is delicious.

Pinkberry is pinkberry… You can’t deny how good their yogurt is! I mean it’s like everywhere now! What makes a difference is the customer service and the ladies at chestnut hill are DA BOMB! I absolutely love CHELSEA! I think she’s a manager but if she isnt she should get promoted! she goes above and beyond for me and my family every single time! I know what you’re thinking it’s just froyo how hard can it be right?! Well it’s hella cray cray when Its a full house of indecisive customers, on top of that my ass comes along and brings in like 10 kids in with me! They were so calm and patient with me and my kids. they didn’t try to rush us in any rude way which I really appreciate cause I was stressed out with the kids. Thank you so much Chelsea and your crew. You guys really need to be acknowledged! I just had to finally write a review cause they made my day today!
I would’ve given 5 stars but they were a couple time when Chelsea and then ladies I usually see weren’t there and the staff were incredibly rude to me and my kids, The kids definitely felt the negativity. They wanted to leave and didn’t get all the toppings they wanted when the place was completely empty! But honestly it’s not gonna stop us from coming back.

Not a bad option for frozen yogurt
Pinkberry is located on the «Street» at the Chestnut Hill mall. Next to a cupcake shop, it represents a healthier dessert and snack option.
Pinkberry offers a variety of flavors and toppings. The flavors are not particularly exciting but do taste fairly close to the way they are supposed to. Other frozen yogurt establishments, like Red Mango, offer more exciting flavors. Toppings at Pinkberry can be a bit skimpy and some of them come with an extra charge, which is pretty lame actually. I have found Red Mango to be more generous with their toppings although they do have fewer from which to choose.
Overall, Pinkberry is pretty good. There are other options for frozen yogurt that are a little better.

Stopped in here for a quick treat. Had small Coconut Yogurt with a few toppings. The yogurt was ok but I didn’t taste the coconut at all. Actually tasted tart like regular yogurt. «Shrug».
The toppings were all great quality and fresh! But because they prepare it for you — you get very little toppings. The service was ok… I mean it was a college kid scooping me some yogurt … Not sure what more I can say.
Overall though the place had a funky smell. Dunno what it was but glad we could find a seat outside.
Personally I like YogurtLand better — both in flavor/​texture of the frozen yogurt and the fact that I can scoop my own toppings.

I would give most Pinkberry’s 4 or 5 stars for good yogurt and cleanliness. This one lost a star for the uncleanliness. The trash can was so full the cups started dropping on the floor and a stack started forming on the table next to it. The counter where they served toppings was also a mess. This is very unlike the usually clean Pinkberry I had experienced before. The yogurt was fine but they probably need to hire more people to deal with the long line and the mess.

So awesome that this place is around the corner near Shake Shack!
I’m a big fan of pinkberry yogurt, especially the original flavor. It’s the right amount of tartness and the yogurt is very creamy, perfection. Freshest fruits and Mochi pieces as well. Aside from the yogurt, the people who work at this pink berry are very friendly and just awesome! I forgot the name of the guy who helped me, but he put my pinkberry toppings on my yogurt in an artistic way. He put my raspberries on top of the swirl and on the side and gave me 2 spoons for my niece and I to share and it was in the shape of a rabbit! Usually the staff members don’t do that for me! He was just really nice, it’s a shame I didn’t get his name! Just really made my christmas Eve :) If you’re reading this somehow. Thank you!

So I hadn’t realized that a Pinkberry had opened in this complex until we spotted it after our brunch next door — at The Cottage — but to extend our hang out time, we stepped in.
Pinkberry is a full service yogurt shop, if you didn’t know it already. The six flavor options of the day were safely protected behind the counter, although we were offered generous enough samples. For a single flavor yogurt with a sprinkling of granola, my friend paid something over $ 5. I was surprised to see cucumber among the topping options!
As we chatted leisurely at one of their tables, I was bothered by a faint unpleasant smell. Was it because of the dampness remaining from the morning’s thunderstorms? I wasn’t sure. But I also flicked my hand at a number of fruit flies buzzing about.
We noticed the cool floor that resembled an outdoor pebbled path, but also observed that because of its unsealed nature that drips of melting yogurt would likely linger in the cracks.
We did appreciate, however, the water which was available in one corner. The fruit that was added to the water was a nice touch, but if my friend hadn’t warned me, I would have thought that the water was dirty.

Pink Berry is excellent, the service and line are always slow but other than that the fruit is always fresh and the yogurt is great.
I prefer the plain yogurt with raspberries and chocolate.
The staff here is friendly and will let you sample even if the long line it out the door.

Great location; this whole complex seems to be like the next Foxboro center of Chestnut Hill.
Solid pinkberry; nice standard yogurt as in their other chains.

Totally second the formaldehyde stench. Was so excited to come here (well actually was so excited to try Shake Shack but the line was around the corner and my kids were starving), but Pinkberry was utterly disappointing on so many levels.
Choc hazelnut yogurt was nothing special. The tart aftertaste I was hoping for never materialized. My kids chose that flavor because they are Nutella lovers, but they rejected it after a few spoons. I threw it out.
I tried the «Greek yogurt» with tomatoes and basil and, allegedly, olive oil. Was basically a weird salty mess with, to be fair, fresh and sweet tomatoes on top. I blame myself for ordering a non-​standard dish: opening weekend, atypical fare for Pinkberry, new staff who didn’t really know how to prep it…
Ultimately though, the smell was exactly like anatomy lab back in my med school days. I was surprised that no one else seemed to be bothered by it; I was nauseated and will definitely eat outside… if I ever come back.

Maybe it’s because this location is brand new, but the whole place reeks of formaldehyde (basically like an anatomy lab), and my chocolate hazelnut yogurt had an industrial cleaner aftertaste.
also, what’s up with charging $ 5 – 8 and weighing each cup infront of every customer to the nearest gram? If I pay for a cup, I expect it to be filled up.

I am soso excited for Pinkberry in Chestnut Hill! It is sooo delicious! This location is so great because there is plenty of parking, and it’s actually next to a cupcake shop! No more pilgrimages downtown or to Wellesley. Now Pinkberry is soo close!!! Loove!