New England Podiatry Associates

The podiatrist is awesome. He makes you feel right at home. Took care of me in a very professional manner, explained all procedures and was careful throughout the experience. The front desk staff were not as friendly.

Having foot pain walking, my PCP had recommended that I call up this office at two different points, once around 2007 and once recently in 2014. In 2007, I met a doctor who looked over my feet, my shoes and insoles. He recommended throwing away the convenience store insoles, for a pair of Powersteps. Running about $ 50 and lasting six months to a year, they provided temporary relief, for standing and walking short periods and distances. A marked improvement from before, and I discovered these insoles were available for even less online.
Fast forward to 2014, I was now working in a job that required me to stand for long hours. The pain which had never fully subsided, but had now caused my legs and hips to stiffen after just one shift at work. This time I saw Doctor Green. Looking at my feet, shoes and insoles, he said with my feet, I should have never been put into the Powersteps, instead needed to wear custom orthotics from stepping out of bed to getting back into it. Further, he handed me a sheet with a myriad of Merrills that I should purchase to further relieve my foot problems. I asked him if he wanted to see the shoes that I had brought with me, and he didn’t need to see them, just recommended a pair of Merrills. Had he said yes, he would have seen I already owned a pair of Merrills that I’ve quite worn through. They recommended a product in 2007, which in 2014 they said, wasn’t right for me. They recommend a type of shoe, assuming that I didn’t already have it.
The service from the office staff was mediocre. My custom orthotics had to get paid by my insurance company. They were supposed to call me when they approved, but I had to follow up with them. After the quoted waiting period, I called them and it was as if I had been forgotten, so I forgot about them. Their practice hours in the summer are abysmal. If you work anywhere but the Chestnut Hill Mall, you’ll most likely have to take time off to see them, or go to work late. My recommendation to them is, «I understand how much you enjoy afternoon summer golfing, but stay open to 7pm one night a week.»
Over the two visits, this practice is not fully dedicated to providing the right solution specifically for their patients. It’s a throw things on the wall and see what sticks approach to foot doctory. They didn’t want to know what bothered me, or what I was trying to accomplish, just giving me a diagnosis that suited them. If they recommend custom orthotics, they’ll demand the hundreds of dollars upfront, or delay your treatment for 6 – 12 weeks, while they wait for approval from your insurance company.
Impersonal service. I went elsewhere.

Not bad but laser treatment not always effective, beware

Steven Tubridy did bunion surgery on one foot in 2001. He butchered my foot and over shortened the metatarsal bone by 8 mm which prevented me from wearing shoes for 11 years and created horrible disfiguring problems with my foot. I was able to have foot surgery by an orthopedic surgeon 2 years ago who corrected the problems that had developed but the foot will never be normal or functional. Now I have found out that because of the strain placed on my other foot as a result of Tubridy’s botched surgery, that I will need corrective surgery on that foot.
I have been told that NE Podiatry is a production practice whereby they find procedures to do that will bring in insurance $$$.
By the way, Tubridy’s response to me when I was returning post-​surgery in pain was «the truth is that you are getting older.» That was my tipoff to go speak with other doctors. Several other well renowned podiatrists told me that my foot was butchered, over shortened and that the toe was not placed correctly
Stay away from Steven Tubridy!

I was recently referred by my PCP to New England Podiatry. Though my doc told me to see Dr. Haas or Dr. Green, neither was available so I ended up seeing Dr. Bock. I called on a Wednesday and they had me in by that Friday to be seen for a foot injury.
The office is a little outdated, but it’s clean. The front desk staff are polite and get the job done (I wouldn’t go so far as to call them «friendly» but they aren’t rude either).
Dr. Bock came in and examined my foot and then sent me in for Xrays. The woman who helped me with the Xrays (also works the front desk, too) was very nice and complimented my ring and made polite conversation. After the Xrays came back (took about 5 minutes), Dr. Bock looked at them with me and he showed me exactly where the injury was. Turned out my foot is broken (I suspected as much) and after lots of talking, Dr. Bock said that the best bet was to treat it aggressively (crutches and a boot) and schedule a follow-​up in two weeks wherein we would see how things were healing and he’d make further assessment from there.
I was able to be fitted for a boot on site, but they don’t have crutches. It’s been a bit of a pain trying to figure out how to get an Rx for crutches filled (most medical supply stores want you to pay out of pocket for them and most pharmacies like CVS or RiteAid don’t actually stock crutches) so I find myself wishing they would just supply them if it’s something you want me to use!
Anyway — I really enjoyed Dr. Bock. He was professional, kind and helped me to really understand what was going on with my foot and how we could make it better!

These people are great. Front staff a little surely, but my doc. (Dr. Ronald Etskovitz) is great. He is knowledgeable, sincere and compassionate.

Dr. Turbidy does a great job on my orthotics but dealing with his billing department is an absolute nightmare. My orthotics were supposed to be covered in full for an in office appointment, but they were somehow billed as a home visit so i got a charge for $ 300. I spent 2 hours going back and forth with them and my insurance trying to convince the billing dept they had billed things incorrectly. The billing department was unwilling to see my side of things at one point debbie said she would not rerun the billing because it would take them another 120 days to get payment. On my 5^th or 6^th call to insurance I eventually got the disputes and resolutions department to call the office and set them straight and rebill the orthotics properly. Id advise going elsewhere if you dont intend on paying for your orthotics out of pocket.

These guys are great. The staff is very friendly and Dr. Turbidy explains everything very well. He’s got a good manner. He’s very thorough and has been right on the money.
Of note, if you get orthodics from here, you can either pick them up when they are ready or they can mail them back to you. The office tries to make it convenient for you.
HUGE NOTE: BE CAREFUL USING GPS TO GET HERE. It’s just nuts. Get directions from the office. It’s VERY confusing. They have a free parking garage. This place isn’t far from the mall.