Midwest Veterinary Referral Center

This place is awful!!!
I was told my dog had aggressive skin cancer on her nose and it was best we get her nose removed, so of course I did. After having her tumor sent off for a biopsy we learned she never had cancer and I had her nose cut off for no reason!!!

If I could give negative stars, I would. My first visit was with nutritionist Dr. Chris Mahn. She was very nice, but was unreliable. She had to research a diet for him. She promised to provide his diet within a couple days. I waited over a week & nothing. I called to check up on it, but unable to reach her. Another week went by. Finally, I received the diet, but had questions. I spent another two weeks trying to reach her. Once I was promised she would call by COB. I waited until 5pm. When she didn’t call, I called the facility & found out she went home. In summary, I pulled teeth for weeks trying to get info & my dog still has not lost weight. She hasn’t even called to check on him. My latest visit I saw Dr. Michael Buss, an oncologist for cancer. Again, I was greeted with unfriendly staff. My dog is old & has been limping really bad. Even though he was limping, Dr. Buss felt it was ok to hit my dog really hard several times on his lower back. I could tell that it hurt my dog. I told Dr. Buss to stop immediately. Being the pompous jerk he is, his response was «that doesn’t hurt him. What hurts him is pressing on a particular nerve like this.» And then Dr. BUSS proceeds to PURPOSELY HURT MY DOG by pressing on that nerve in his back & said «see, now that is what hurts.» How dare this piece of crap doctor hurt my dog! If I tell you not to hit my dog, you sure better stop right now. The fact that he didn’t stop & took it further to hurt my dog to prove a point is beyond ridiculous. I can’t even begin to describe the anger I feel. Later, I asked what type of dog food he feeds his dog. He tells me he feeds Purina Beneful Healthy Radiance. I told him this food is made with really crappy ingredients like corn & by-​products (along with many other harmful ingredients like dyes & garlic oil). His response to that was «So what. I don’t care what is in the food I feed my dogs.» At this point, I walked out of the office. To add insult to injury, THEY CHARGED ME $ 102 TO HURT MY DOG. I will tell everyone my experience.

Dr. Willis-​Mahn and team saved my best friend’s life! We were referral from our regular vet for a life threatening condition and I was a wreck. The staff is professional and comforting and genuinely care about your furry companion’s well being. There is always someone answering the phone … even at 3am meltdowns because you just want another ICU status check … and never makes you feel like an inconvenience. I am so grateful for this team of loving experts.

Wow! What a great Veterinary center! One of our dogs got into some food she wasn’t supposed to, and ate so much that she was sick! She was throwing up every where. Of course it was in the middle of the night and our usual vet was closed. We called MVRC and rushed over with Layla. They were so kind and helpful. They called the next day to check on Layla too which was such a nice personal touch. We have brought our other dog, London, there too for check-​ups. Definitely visit the MVRC if you are a pet owner!

This place is great.
We see Dr. Bus for oncology services. Dr. Bus is a top notch vet and is completely straightforward about our dog’s care.
I love their front office staff and their techs. This place sees a lot of nearly-​hopeless cases, but they have a positive attitude and I always feel like they are well-​informed. They are so wonderful to my little dog, too.

Had TPLO surgery on my pup recently. I picked MVRC over VSS because I felt more assured after speaking to whoever answered the phone. She immediately put my mind at ease. They are a very friendly and knowledgable staff. They spent time answering all my questions and helped me out to the car with him. I was concerned about the bruising and swelling occurring a few days after his surgery, and while I feel maybe I could have gotten more specific information as to what to expect — I had to research on the Internet over the weekend, they did not make me feel crazy, stupid, or «over the top» when I took him in to get his knee and ankle checked out the next day. The center is spotless and Dr. Luther was great about explaining the procedures, which would be best, and why. I will not hesitate going back to MVRC, I just hope I don’t have too. :)

Not your ordinary vet office. They specialize in specific modalities so call them and before thinking they are just a general practice office.

Second time we have been here since February 2011 and staff is professional and friendly. Wait area and rooms were very clean.