I could literary stay here all day and have a sleep over pajama jammy jam every night of the week! Who can NOT love Michael’s(rhetorical). You’ve got to be a real life Scrooge to find fault in a store filled with this much pleasure. I’ll give a brief but kindly lengthy synopsis of what you can find in this piece of heaven: Paint Glue Canvas Jewelry Kids collections Keepsake boxes Sewing tools Custom framing Wicker Baskets Pottery Shelving Faux floral arrangements Magazines Tutorials Helpful customer service Coloring books Tote bags Stuffed animals Sharpies Gift cards Soda(chilled) What more do you WANT?(Real question) ~Christy
Maggie H.
Tu valoración: 1 Springfield, MO
They have some of the rudest workers, especially when they are about to close. The customer service of the store completely ruins the experience.
Patt C.
Tu valoración: 3 Chesterfield, MO
I went with my college chum, who is an avid knitter, crocheter, and she does all kinds of other arty things. I was a fish out of water, but I saw so many things I’d like to try. Time to get some lessons, and Michael’s offers both a catalog of classes, a calendar of upcoming events and a monthly newsletter. They offer cake decorating, paper crafting, jewelry making, scrapbooking, floral arrangements, knitting and crocheting, and painting classes. WHEW! This store is well-organized and labeled with aisle markers so you don’t need to go down aisles that are of no interest to you. The place is packed. I’d say they have everything I would ever need for crafting. .. which I don’t do – yet! My friend purchased a number of things, and the clerk was very friendly and helped my friend access her coupon on her phone.
Shawn M.
Tu valoración: 4 Lake Saint Louis, MO
The store generally has what I need and is well organized and clean. I did run into a slight problem with a cashier one time. I had one of those gift cards from AT&T that they give you in the form of a VISA credit card. It was for $ 50 and my total was $ 51 or so. I was trying to explain to the cashier that he needed to apply it as a split payment and swipe that card for a set amount($ 50) and I’d pay the balance. After 5 minutes and an additional employee not knowing how to do this, I finally just relented and paid with my debit card. Some training on how to operate the register might be needed. The cashier was as frustrated as me, but wasn’t rude or anything.
Connie S.
Tu valoración: 1 O'Fallon, MO
Be ready for poor customer service and attitude if you go, and going at near to close, they close 3 – 5 minutes early with the associate aka bouncer not letting anyone in. Rarely do I have last minute supply runs, but had a custom order to complete so went here. At tis location I got attitude, told it was 9pm in the store and that meant close, even when I pointed out the time on my smart phone showed 2 minutes. Avoiding this store and sticking with the O’Fallon & St. Charles stores were customer servcie is much better! .