Massage Envy

And just like that, I will never go back to another Massage Envy location. Horrible massage, a waste of time and money.
I booked a massage for both myself and my boyfriend. I requested deep tissue and made sure they knew we both wanted very firm pressure. The guy on the phone said no problem and he put us with «therapists» who specialized in deep tissue.
At the massage, I had gotten undressed and laid down on the table the masseuse came in and said that there was a misunderstanding, that she did not do deep tissue and there was no one else who was available. She asked if aromatherapy would do instead. In what world are firm pressure and smelly oils equal?!? None.
She said no one else was available but she could do as firm as possible. So I stayed, because if you’re prepared to get a massage then it’s hard to change your mind after taking off layers of winter clothing. I wish they would have mentioned that my therapist was not there before I got undressed.
Well, I should’ve just left. Basically this girl give me an oil bath. She rubbed me all over with oil, barely using any firm pressure. She did give it her all for about 5 minutes when she used her elbows and it felt great. But then she was breathing so hard I thought she was going to pass out from overexertion after that 5 minutes.
I was supposed to get 1.5 hour massage but cut it to an hour after I felt her «firm» pressure, which was medium pressure at best… at best.
The manager did apologize and offered me a complimentary 30 minute deep tissue right then but my boyfriend and I had dinner reservations so I couldn’t wait on that, especially the time it would take to peel off my layers of winter clothes, once agin. So instead she did offer me a chair massage and I gladly took that 15 massage with Greg, who did do a great job! But it was only 15 minutes and I needed much more.
After that I guess the manager felt like she made all right and she tried to sell us on their membership! After politely declined she then tried to sell us on their short term packages, which is good for just «a few months.» NO, NO, NO… why would you think I would want that after this experience???
In the end we both paid full price for our massages, my 15 minute chair massage was free. And we left VERY DISAPPOINTED. I could write another whole review just on what my boyfriend told me about how bad his was also. We really should have asked for more of a discount, but I was so upset about my experience I couldn’t even drum up any more words for fear that I would be reaaaaaaaally rude to this lady.
Basically SAVE YOUR MONEY AND GO SOMEPLACE ELSE!!! Now excuse me while I slide my oily body downstairs to take a shower.

What a joke place. I paid for a full body massage (couples) but all I got «massaged» was my back, calfs, and arms and barely my feet. It was more of a rub down of oil NOT a massage. She didn’t massage my neck, hands, upper thighs (front or back), shins, front above my chest or scalp. You even fill out paper work before hand of areas you’d like massaged and the pain associated with those areas. None of the areas I requested had enough attention like I requested brought to them. Why have us fill them out if you’re not going to massage the areas?!
The lady massaging my husband was soooo loud during the whole time! She kept running into things and falling over her chair.
On top of it!!! When she got down to my calfs she’s pulled out her cell phone and used one of her hands the rub my leg but kept stopping because she was distracted by her phone. Granite she kept her hand on me but would constantly stop! I even counted her stopping for 23 seconds and she would move an inch or two and stop again for like 10 seconds! Then to fill time she went back to my back but just the top potion and continued to be on her phone using only one hand!
I paid the introductory price of $ 50 but it wasn’t even worth $ 10!!! After the massage I left crying because I was so upset!

The chick at the front desk was randomly surveying customers about their lives and why they were in for a massage. And it was really awkward. Their prices are outrageous already and then they cut your session short for 5 minutes of undressing/​consulting and 5 minutes of redressing after. It was the wimpiest deep tissue I’ve ever had, she basically moved her elbow a few inches and pressed on bumps, very superficial and very little progress.

I have been receiving massages for over 20 years and it took that long to find a therapist like Gregory. Hopefully this review will save you some time in your search.
Right off the bat you know he is a consummate professional, is 120% focused on your needs, and is not intimidated by any questions your throw at him. I have experienced a lot of therapists who simply tell me to SHOOSH and «try to just enjoy the massage» or don’t ask many questions about my needs. Well I like to know who is working on me and why they are doing what they are doing and when a therapist gets nervous or silent I cannot mentally or physically relax.
This was also the first time I had a therapist who was knowledgeable and honest about the practice and effects of massage therapy. Based on the review below I wanted to point out that clients are often told about how massage flushes toxins and lactic acid so it has become my litmus test for the competence and experience of therapists but Gregory explained in detail how that is just a bunch of nonsense that gets repeated throughout the profession, and not only articulated why it doesn’t make sense physiologically but cited medical case studies that investigated and verified his information.
For the massage itself I have never had a therapist utilize so many different techniques while requesting permission and giving explanation for what he intended to do. He seemed so excited to share his knowledge and even ended the session by thanking me for coming in and giving him the opportunity to work with him.
That is my last praise to offer is how he phrased the ending of the session, that he was grateful to work WITH me. He didn’t work on me, he didn’t «fix» me, he didnt «attack my knots» or anything of the sort. I really felt like his only concern was improving the quality of my life and for more than 20 years of massages in more than 20 countries this guy really is a rare-​find. 3 sessions down and I am a totally new person.
This is my first Unilocal review. I simply had to get on here and reach out to anyone else that needs a therapist they can trust and benefit from. I am very much looking forward to my future sessions with him.
For being a Massage Envy location this makes for the rest of my positive experience. It is located right of HW64 and very easy to find. It is a large location with many rooms and therapists. The front desk staff was not as knowledgeable about massage but that is the typical experience with chain locations, they sell memberships and try to make you feel comfortable but don’t know a lot about the ‘product’ they sell. I was definitely not comfortable being asked medical and personal questions from someone who wasn’t a therapist especially being asked while sitting in a waiting area full of strangers. The location is very clean and calm, though you can hear doors slam shut quite often during the massages and if you’re unlucky enough to be in their couples room you will hear quite a bit of conversation and foul language coming from the break room.
Even with the little bit of bad, this is a great location and while I have not tried another therapist I can otherwise swear by the passion Gregory has shown thus far.

I love my massage therapist at Massage Envy Spa in Chesterfield. Catherine is the best! She has so much knowledge, and is very in tune with my body. She can always tell if I’ve worked out an area too hard, and really helps me out there. I have back problems and she helps me so much, I can’t even say. I always leave feeling amazing. I do 90-​minute sessions because an hour just isn’t enough. Actually, it’s only 50 minutes of massage time for the hour, with 5 minutes before and after to consult with your therapist, undress, and dress afterward. I’ve heard a lot of clients complaining that they didn’t get their «full hour massage.» Just know that it’s only 50 minutes. Or an hour and 20 minutes for the 90-​minute session. That upgrade really gives you an extra half hour of massage time, which is nice.
I’ve been going here weekly for more than a year, and I’ve seen a number of therapists. Catherine is the best match for me. Yolanda is great for a relaxing massage, but she can really dig in there! Tom is by far the deepest pressure massage I’ve had. Shona is fantastic for relaxation and is the sweetest person alive, I swear.
I also get facials with Jane every month or two. She asks me what I’ve been doing for my skin, tells me the dry areas that I should hydrate, and her extractions are the least painful I’ve had – some estheticians are a little too forceful. Jane also recommends products that suit my needs exactly. I’ve never been unhappy after a facial with Jane.
The front desk staff is very professional for new-​comers. Once they get to know a client, and they do, quickly, they will joke with you and ask about your family, etc. They truly try to make every guest feel welcome and special.
If you go later in the day on a weekend or in the summer or holidays, the rooms do fall behind schedule. This happens because sometimes guests take their time getting dressed after the massage. Don’t get mad at your therapist – they do the best they can!
As stated above, it’s only a 50-​minute massage for the hour. Now, if you start late, don’t be afraid to remind your therapist of the time, and agree what time the massage should rightfully end. If you do get shorted, management is great about making sure you are satisfied with your experience. Again, don’t be afraid to speak up. This is supposed to be a relaxing, positive, and therapeutic experience. It can’t be if you’re unhappy, in pain because the pressure is too much, or annoyed because your massage got started late. Speak up about what you want – every client is very different – and you’ll have a great experience.

I have had a membership for massage off and on for the last year. I almost always get a different tech but they are always wonderful and very professional. I have also gotten some wonderful facials here too. The music and lighting is so nice and relaxing. I would reccommend it to anyone.

For my money, I don’t think anything compares to a professional massage.
I had just gotten over a serious illness… bronchitis. I thought for sure, I was going to die. The week after, I committed to getting myself healthy. I needed a serious detox… including a juice cleanse and a full body massage. It was going to be my first massage, I knew it would be amazing, but I was still nervous.
My massage therapist was really calming (kinda like my OB/​GYN– no joke!!). She talked me through everything and informed me that if I was still sick, at all, it was a terrible idea to get a massage. Apparently, when you are rubbing your muscles, especially if you’ve never had a pro massage before, all sorts of toxins are being released. It totally makes sense, if you think about it. Toxins get absorbed into your blood and those crazy things are coursing through your entire body and getting settled in where they can. Heavy!
I had, however, completed my regimen of antibiotics and had gone to work (waiting tables) so I felt comfortable enough that the sickness was out of my body and that the massage would enable me to flush out the yucky residues that all of those drugs (syzzurp) had left behind. I was right!
So she set me up in the room and discussed my level of comfort. Can she touch me there? Do I need to wear a bra? etc etc. Now, I’ve nude-​modeled for figure drawing classes before, there’s no shame in my 200-​lb game. So I let it all hang out. (Sorry for ya). She turned down the lights and put on some comforting muzak and commenced the rub down. It was amazing.
Sadly, all I could think about was the toxins being released from my muscles… I mean, my brain didn’t stop working at all! I felt like such an idiot because I couldn’t simply clear my mind! Next time, I’m going to drink a Sleepy-​Time tea or have some Calms Forte (homeopathic anti-​anxiety supplement). I highly recommend you do too.
The hour flew by so quickly. When the massage was over, I felt a little light-​headed and just wanted to lie down. I followed her directions and drank a cart load of water and ate a super healthy lunch afterwards. Make sure you do both, as you need to flush out said toxins. That afternoon, I felt exhausted and had to take a two hour nap! The massage is seriously therapeutic BUT hard (and good) on your body! The next day, my shoulders were a little tender to the touch but I felt soooo good.
The one hour massage is a game-​changer and definitely crucial to EVERYONE. I highly recommend going at least 4x a year. SO worth it.

This was my first massage at a Massage Envy. The overall experience was very pleasant. The receptionists were all friendly and explained things thoroughly. Lisa was my masseuse and she was very professional. I asked for more of a relaxation type of massage with light pressure and she hit it on the nail. She even commented on how I hold my 4 month old baby because she could notice the difference on my left side.
I will definitely be coming back soon for a much needed mommy break. Hopefully, when I have more free time I can check out some of their other services…

I am a fan of any business who’s purpose is to put their hands all over my naked body and grease me up like a little piggy. It is worth the price to get a rub down by a pro who is trained not to laugh at you.
Admittedly, I followed my massage therapist here from another chain spa. So I can’t really speak for any of their other therapists, as only one of them has ever worked on me. But I can tell you that he is amazing, so I’m sure everyone else knows what they are doing too.
In addition to the standard one, and two hours massages, they also offer aroma therapy, warm stone treatments, facials and such.