Chan’s Restaurant

There should be a zero star. My girlfriend uses this place. She cooks great and knows what good food is. How she eats this «kimchi» is beyond me.
First time I ordered for delivery Kung po chicken. That’s fried peanuts, a sundry of vegetables and sautéed red hot pepper or the chefs special hot sauce. Don’t forget the caramelized stir fried chicken. Chan didn’t get the memo. I did actually find roasted peanuts in the bottom of the bowl. I think that is what they were. I didn’t find them anywhere else. The veggies were under cooked. They committed the carnal sin. No hot pepper! No heat. No classic charing or flavor. I do not know what the meat was. I do not recognize it as chicken. I know chicken. I learned to pluck, quarter and bone when I was ten. I ate lots of chicken back when chickens had skin. Poor naked chickens. Thank God they never made me chop them! It did look like some kind of meat. I do not know which part of the anatomy. My girlfriend had beef something. Shoe leather? I tried to chew it. Even she did not eat it.
On the way home from mom’s I made the mistake of calling my girlfriend and asking if she would like some carryout. Not being from the area I stopped at Chan’s to give them a second chance and avoid Mr. Androids search (lazy). I tried Chrispy Orange Beef. I expected thin sliced flank or some other simi tough cut marinade and tenderized, lightly breaded and fried in the Chef’s signature sauce. Chan’s teletype must have been down the day they sent him the recipe. The meat was a ball of gristle heavily breaded and deep fried. Rubber. The oranges were still in Florida.
Chan’s uses the cheapest meat possible. I believe the Chrispy chicken is organ meat. I have had things like it in China Town. It definitely was not steak. There was no lean in any of it. Gristle.
The place was filthy. The cash register grubby. It has a certain «ode DE rot». The dingy décor is fortunately dimly lit.
The crowning jewel is the lady that took my order. It is obvious English is not her primary language. It’s okay, I can point at the menu with the best of them. The moment she opened her mouth it was clear she is in the wrong line of work. Rude.
If you like paying sit down, large thick table napkin, metal spoon and glass of water price for meat that is inedible (I do not say organ meat lightly). This is your place. The horrible food and filthy dinning room are only Eclipsed by the less than friendly experience. I will never return. The only redeeming value I can find is the delivery was prompt. Pretty easy to do when you don’t spend any time on the food.

Ordered delivery. There was a hair in my hot and sour soup (short black hair — I don’t have short black hair). They would not refund the soup, but offered to give me free soup if I came to get it. Why would I want to eat their soup now? Not going back. Their food was mediocre at best, and that’s being nice. Chester doesn’t have great Chinese food, and now I have one less place to go.

I went in tonight and ordered Shrimp in Lobster Sauce. What i received was shrimp in a bowl of egg drop soup. It was the worst food I’ve ever had.
The service was slow and intermittent. The shrimp egg rolls were overcooked and extremely dark in color.
I will not go back. There are lot’s of Chinese restaurants in the area that serve quality food, but this is not one of them
Oh yes was a $ 20 bill wasted.

So I have worked in Chinese restaurants most of my life, and when my fiancé and I moved to the Chesterfield area we looked around for ordering food. We tried a couple of places before Chan’s but have been continually impressed with their food. The delivery is almost always before the time they set, the food is great, and they really pay attention to the customers needs. I recommend the Mei Fun!

Food is better now but customer service still sucks! Rude lady on the phone and take out counter. She might be the owner. Always dead inside when I go pick up food.

Love love love. We order delivery at least once a week. It’s wonderful that I can get Thai a and my hubby can get regular Chinese food in the same place.

I was craving Pad Thai tonight and remembered getting a menu from this restaurant several months back in my mailbox so I decided to go by for takeout. My food was quickly prepared and the price was right. When I pulled the container out and saw that my noodles were red, I knew it was not going to be good. The noodles were on the dry side and the meal was spicy. I’ve only had Pad Thai that was on the sweeter side and don’t know if this was supposed to be «authentic» or what, but I did not care for it at all. I guess I’ll have to keep driving way out to Carytown for my Pad Thai fixes.

Having become a fan of Thai cuisine within the past year, I have been on the hunt for a Thai place near home. Before discovering this place, I would have to venture into Carytown or drive up Chippenham to the nearest restaurant that I knew would produce quality Thai food. I received a menu for Chan’s in my mailbox one day and initially scoffed at it, until I saw some Thai items on the menu! I was sold because it’s only minutes from my home. I’ve been twice so far, once for Pad See Ew and once again for Pad Thai. On both occasions, the food was hot and fresh. It seems I got a slightly larger serving of the Pad Thai (though the same type of container was used, which is plastic and reusable, unlike traditional Asian food cartons). The shrimp I got with the Pad Thai were pretty big and fresh. I plan to go back whenever I’m home in chill mode and get a craving for Chinese or Thai.

We went there last night on a whim, we were in that part of town. Pleased with the service, and the food. We had the Pu-​pu platter, it was all good but the ribs were just huge and perfect. I had fried dumplings, nice and crispy. The hot and sour soup was spicy but I needed a little vinegar I do like it good and sour, no probem the server brought some right out.
Entrees: The pork fried rice dish was also huge and there was plenty of pork. The mo gu guy pan was better that most, nicely seasoned but not swimming in sauce, and my hubby liked that all the pieces really were bitesize for the chopsticks. Plenty of places don’t get it small enough.
A fairly wide selection of Thai and Chinese dishes. Reasonable prices too. We will be back —

I went here for a late lunch on a Friday. There was only one other table with customers when I was seated.
All of the dine-​in lunch specials are $ 5.50, including either soup or drink. I chose the General Tso’s chicken and Hot-​and-​sour soup, and water to drink.
What’s the least likely part of that order to mess up? That’s right — the water!
The water tasted strongly of petroleum. I’m not sure if it was the water or the ice, but it was not drinkable.
When the server came with my food, I complained. I’m not sure she understood, but she said she would bring me another glass but it would be the same water. Much less ice this time, still tasted strongly of oil.
The soup was good, with lots of mushrooms, but not especially spicy. The chicken was also tasty and fresh, and spicy enough for me. (If you put an asterisk beside a menu item and tag it «Spicy,» I expect it to be spicy. Many places have wimped out to people who only think they want heat, but don’t really. The chicken wasn’t bad.
All during my meal I kept wondering what that taste was — was the water contaminated? something leaking in the ice maker? Did they prepare the soup with that water? Wash the dishes with it? The staff obviously knew about the taste but continued to serve, and did nothing to rectify my complaint.
I got my fortune cookie and check, paid, and left. I won’t be back.

We were quite excited about this place going in as it has been quite the struggle to find decent Chinese food here in the tri-​cities area. I’m here to tell you… we’re still struggling.
The service started off just mediocre. Nothing too much to say about it, but then the place just went downhill. I received my Coke and it tasted like dishwasher detergent mixed with Coke. A friend of us opened her napkin up to find hair in it, and finally to top it all off when we got our to-​go boxes one of them had actually been recycled as there were smudges of sauce on the inside…
The food was extremely mediocre. I had a sunset something dish which was considered to be one of the chef’s special. It was described as a mix of shrimp, chicken and beef with lemon sauce, sweet and sour sauce, topped with a fruit medley. Um… yea that fruit medley that they talked about was literally three canned pineapple chunks loosely scattered on the plate. The taste was just subpar…
We most definitely won’t be going back to this place… good game Chan’s good game.

Very good shrimp dishes and the south sea soup for 2 is great!

After a nearly 4 year absence of good Chinese food, it was indeed divine guidence that led us to Chan’s. This restaurant has a small footprint in the strip mall, but what it lacks in external visability, it more than makes up for with wonderful quality food at very a reasonable price. We have visited Chan’s several times a month since we discovering it and have varied what was ordered nearly every time. From the curry chicken, rich in flavor, but not overly spicy to orange chicken, general tso’s chicken, etc, they delivered each and every time we have visited! To top it all off, the shrimp chips that are presented upon entry with a nice sweet duck sauce are among the finest I have ever tasted! Oh yeah, for a family of 3, with drinks at lunch costs just a fraction more than visiting the local fastfood establishments! The combination of product quality and family friendly pricing make this a must visit establishment.