Dr. Pollocks office is small and comfy. The staff is always friendly. Even if they are having a bad day they are still smiling. They treat you like family. Dr. Pollock is a wonderful doctor. He takes time with you and explains everything. You never feel rushed through your appointment. He is always happy. He now has his son in law working with him as a partner. He is a good doctor as well. My children have been to him. He is nice but i dont have alot of experience with him. I never have a hard time scheduling an appointment. I have been taking my kids here for years and they never disapoint. They do sell frames. Alittle pricey but totally worth it. Walmart glasses for us never last. Here if ur glasses break you can take them up there and they will try fixing them and will send them to be fixed if all else fails. They are just a group of great people. They even helped me pick out my glasses! Thank you to them all! They have a client for life!