Great service, couldn’t ask for more! The technician(Josiah) arrived exactly on time, which in itself is a huge plus. He was friendly and professional, didn’t leave a trace of dirt, and completed an inspection and cleaning in 30 minutes. Would definitely recommend to others, will be a repeat customer. Side note: I noticed the Unilocal page says they are closed on Mondays, but my appointment was bright and early Monday morning.
Pattie C.
Tu valoración: 5 Chesapeake, VA
I have used Magic Sweep located in Chesapeake for 2 years. A sign of a good company is not only good service but excellent customer service and follow up. Today, I experience both with Jim and Rich on a follow up call. After running into a snag with our first service call, they sent another technician out to re-assess. Happy to report they thoroughly diagnosed the problem, and corrected the fireplace. Their willingness to «get it right» was spot on. I already booked by two year checkup with Magic Sweep. Thank you for making us feel like appreciated customers.
Nikki F.
Tu valoración: 5 Virginia Beach, VA
After having a not so amazing experience with A Step in Time. I called Magic Sweep for a second opinion. Thank god! These guys are awesome. Our technician was in and out within 30 minutes. He made sure to lay down blankets to avoid soot stains, he showed me the entire interior and explained what everything meant and how to avoid certain things and most importantly of all, gave me general chimney maintenance which every Fireplace owner should have. I am safely burning fires in our beautiful fireplace now, which apparently needed 7K in repairs according to the other company. The holidays season has been SAVED! I trust Magic Sweep and recommend their services highly! Thanks dudes!