Jacqueline’s Posh Wash For Paws And Claws

My dog comes here on occasion. They are always super friendly when I come in and they seem to love my dog which is the most important factor. The only thing I would say is their hours and days of operation isn’t the most convenient. Also, I wish they would have some better smelling cologne for male dogs but overall I like the service. My dog is black too, sometimes when I leave here he has white flakes on him. Overall, good service and I’ve never had an employee come off as rude.

I would not recommend this place to anyone. My mom had taken her dog to this place to get groomed and I was thinking of taking mine since it is five minutes from my house, however, after what happened to my moms dog I wouldn’t dare take my dog or advise anyone else too. Everything was fine with the dog when she dropped him off, however, once we picked him up an brought him home he started chasing after his tail and pulling his hair out, leaving it bald and very red. Needless to say she ended up in the emergency vet spending $ 120 on the visit plus having to purchase a $ 40 spray so he wouldn’t bite at it anymore. At the emergency vet they said that it was due to not getting all the soap out of his tail which caused him to bite and pull all this hair out. Needless to say when my mom called to let them know they wanted to put it back on the customer and not take the blame or at least apologize. Ever since this has happened you can best bet we have not been back. We now go to a different place that knows how to treat their customer’s and have never had a problem with them grooming him. No more emergency vet’s. IF you want to end up at one then go ahead and take your pet here, otherwise I would stay away.
****That’s funny that now you all want to help, but when the issues happened you all turned your nose the other way. No thanks I don’t need you to compensate me now. It took for me to have to write a review before you all decided to want to do something. As I stated they now what to resolve this, but when I contacted them the day it happened they wanted to put the blame back on me. Just be carefully if you do take your pet here as you may end up in the emergency vet like we did. As you can see the owner is still trying to blame the pet owner. My pet DOES NOT have fleas, as coming directly from the emergency vets mouth it was caused by not getting the soap all the way out. Just know that my business has been taken else where an I have let friends an family know the kind of service you all offer or should I say lack of.

Yup… another mud emergency (note to self… don’t trust the hubbs at the dog park alone… I swear I lectured him like a child to look out for puddles)!! This time it happened to be about 90 minutes before all of my family arrived from out of town, for a pre-​wedding luncheon at our place. Jacqueline, yet again, squeezed my dirty kids in at the last second and saved the day. I promise next time we will make an appointment more than 20 minutes in advance! Thank goodness for this place!