This was a Great place to grab a Sub today! Wonderful customer service, very clean, and fresh food. I read in a previous comment there were flies and nasty stuff by the meat. I didn’t observe this area so I can’t comment in reference to that. I did notice a gentlemen cleaning the entire time my family and I were there(walls, baseboards, sweeping, etc.). The only thing I didn’t like is he began sweeping near me while I was eating(he moved quickly though). I loved my free birthday Sub I had to download the app to utilize the promotion for the free sub, but it was quick and easy! They also had a sign on the door hiring so maybe more good changes are to come. My son also said please add just jalapeño chips because he didn’t like/want jalapeño cheddar GREATFOOD though
George N.
Tu valoración: 1 Chesapeake, VA
Great food but terrible service at this location. Poorly trained employees result in uneven product I.E. Wrong salads or missing ingredients. Beware no refunds under any circumstances! Even if it’s all their mistakes. Abusive and comically unreasonable manager who is incapable of writing a wrong. Best advice try the McArthur Mall site — always super fast service, great food, and a friendly smile. Best bet — punt on the Chesapeake site.
Donna E.
Tu valoración: 3 Chesapeake, VA
Food was pretty good. But don’t bother getting the app for your phone. , placed my order, it wouldn’t except my credit card so I opted to pay at pick up. Was given a time for pick up, they had not even started making my order. And was supposed to get a free drink with the apps reward program.. The girl says I didn’t order one? My app says I did? They are a lil pricy. not sure it’s worth a trip back since it’s a little far from my house.
Brian C.
Tu valoración: 4 Virginia Beach, VA
I usually go here once a week for lunch with ordering online. Convenient and fast service. Food always tastes good and prepared well, I mean the meats are stacked! Place is well maintained and we are always greeted when entering.
Kris J.
Tu valoración: 1 Virginia Beach, VA
Warning! Unsanitary. .went in for lunch yesterday and worse mistake. Took them forever to make my sandwich. While standing there the person kept touching their hair and face with the gloves on while making my sandwich, to make it worse. I noticed tons of flies around the meats and cheeses and brought it to their attention and was told«yea I know». I was so grossed out I told them nevermind! This location is easy to bypass due to a poor location and the cleanliness of this location is by no means up to par! The staff has an «I don’t care attitude» and the tables and floors were dirty. Next time I will try Subway! Avoid if you can!!!
Michelle A.
Tu valoración: 3 Chesapeake, VA
This place seems to have turned around. I went for lunch with some colleagues because it’s where they wanted to go. It was slammed, but my food was hot and fresh. The staff were polite and helpful. I am definitely willing to give it another go
Jeff H.
Tu valoración: 2 Chesapeake, VA
This location they weren’t even that busy and the restaurant seemed dirty and not kept up with. The only good thing this location had was the fire hats for my little dude. Not very personal staff here
Joe W.
Tu valoración: 2 Chesapeake, VA
Very slow service, and quiet pricey for how much you are actually given. One person working the register, and making sandwiches at 115pm on a weekday? Spending $ 18 for just 2 subs? $ 18 can get you MUCHMORE food for your money than in here.
Marc L.
Tu valoración: 4 Chesapeake, VA
One of my favorite places, never had a sub from here that wasn’t delicious! My favorite is the New York Steamer but I like all of them. The meatball is one of the best I have ever had! The online ordering process could be better, but that’s a minor quibble. Not as convenient as the location on N. Battlefield(now closed) but on my wife’s way home from work.
James L.
Tu valoración: 1 Chesapeake, VA
My family are big fans of Firehouse Subs. Unfortunately, this location has got to be one of the worst if not the worst Firehouse Subs we’ve ever been to. We came on Tuesday night, and had some problems with the food that we took home. I tried calling on the phone a few times and never got an answer. Today I went in and tried to talk to the owner or manager, not sure which one he is. He refused to talk to me. Although it’s not my first time being here, this is my first check in to this place on Unilocal and it will definitely be my last. If you want to have Firehouse Subs, go to the one on Indian River Rd. they understand customer service.
Michael e.
Tu valoración: 3 Portsmouth, VA
I really can’t complain about the food, the taste was great! The prices aren’t bad either(for what you get), the only drawback I had(and it’s probably just me) was that when I eat a sub, I like the bread cut ‘almost’ all the way through, that way you get that little«hinge» that holds in all the stuff. This place cuts it in half, I spent most of the time picking up the food off the plate if I wanted to «eat» my money’s worth. Definitely not a deal-breaker, but I don’t see me going out of my way to go there again. I just don’t like to clean when I’m eating. But again, the food tasted great.
Bruce J.
Tu valoración: 5 Virginia Beach, VA
Fav: Hook and Ladder, fully involved without mayo. Dynamite!
Ray A.
Tu valoración: 5 Charlotte, NC
Best meatball subs I’ve EVER had!!! They have an arsenal of different pepper sauces to put onto your sub!!! There are no Firehouse Subs near me here in North Chicago… so I’ve been feenin’ for a turkey sub from this place for a long ass time. Why 5 stars you still may wonder??? Because the turkey sub is a fuckin’ 5 star sub!!! They could make this same sandwich in the middle of a toilet that sits on the burnt edge of Hell and I’d still give it 5 stars!!!
Joe D.
Tu valoración: 4 Norfolk, VA
Want a great sandwich? This is where you can get one. I’ve had a hit and miss experience with FH Subs at another location and had pretty much written them off because of it. However a friend convinced me to give them one more try and I picked this location as it was close to work. The Sandwich? I had the one called ‘The Steamer’. Yes I know, with a name like that there’s some serious potential for a dirty joke here… :) All that aside, this was an excellent sandwich. It comes with Corned Beef Brisket and Pastrami with melted Provolone. Then Mayo, Mustard and Italian Dressing on your choice of Wheat or White bread. This sandwich is the bomb! The staff was excellent and the restaurant was impeccably clean. Kudo’s to FH for an excellent experience and I’ll definitely return.