Chesapeake RV Solutions

Buying our first new travel trailer was truly a stress free experience. Chesapeake RV was upfront with the cost and financing. We found their prices to be among the best within a 250 mile radius. Our sales rep Larry was extremely personable and very attentative. He addressed every question we had and even called after we towed our new trailer off the lot to ensure we got home safely.
There are a lot of horror stories related to buying travel trailers. Chesapeake RV is not one of them. We were given a 2 hour walk thru covering every feature of our camper prior driving away. As the proud owner of a 2016 Coachmen Freedom Express 236BHS, I highly recommend anyone in the market for a new camper to visit Chesapeake RV — you’ll be glad you did.

Extremely poor service, my husband and i wanted to buy a camper and saw a few models/​floor plans, the sales person assisting us said the owner was out and he would call us with the price of the model we were interested in. Called the next day to let us know he had not forgotten us and would call later that day and never heard from him again. So we went to Dixie RV Supertstore and purchased a nice 5^th wheel two days later.

Don’t get ripped off!!! Went to Chesapeake RV for warranty work from referral by Keystone. Tim the owner agreed if what I said was wrong and tech agreed would only charge $ 35 of $ 110 diagnostic fee. Fifteen minutes later tech came in showroom and said yup its a cracked water valve. Then he took 50mins to determine he didn’t have the right part for replacement. After telling me they have to order part Tim insisted I owed full $ 110 diagnostic fee. What a joke, it could not have been more obvious the tech ate up time to try to justify charging me. Luckily there were a few other customers in the showroom and when I made it clear it was not my fault he takes almost an hour to check his parts inventory and I just wanted my camper back Tim got me out of the store fast. If the store had been empty I feel sure I would have had to pay to get my camper back. Can you imagine a repair shop that charges by the hour taking 50mins to check parts. No way they are touching my camper.

Thanks to our salesman Ben we are in a much nicer RV than we ever expected!!! Every time we went in he was always honest and helpful in helping us make this purchase happen. The guys in the service department went above and beyond to make sure we were hooked up safely for the trip home. If we ever want another RV we will definitely go back there.

After visiting a few other RV dealers, we went to Chesapeake RV and immediately felt welcomed by Ben. He was extremely accommodating and took the time to answer all of our questions. He made sure that the RV we were interested in could be pulled by our truck. We purchased an Open Range Light and when we picked it up we spent two hours going over the entire RV starting with Josh who gave us a hands on tutorial on the workings of everything in the RV. Next we were given hands on demonstrations on how to hook up and unhook the RV from the truck. Ben then took us out on the road to share tips on towing an RV. We were both given a chance to drive and ask questions. Since our purchase we have returned for some minor adjustments and the entire Chesapeake RV family has been as courteous and accommodating as they were the first time we met them which shows that you are not a customer but a part of their family as well. No matter who you talk to, you are treated well. We highly recommend Chesapeake RV Solutions for your RV needs.