BrickHeadZ

We came here in Feb 2016 as a homeschool field trip. Customer service is sorely lacking. The staff was unkind to our kids, bossy and demanding in delivering instructions. Do ya’ll like kids?
The mothers were told we needed to play with our kids and the Legos. We were told we had to clean up after them also.
If we are paying $ 8+ per kid, we should not be on the hook to play with them, clean up after them, and they should not be treated rudely.
I’d suggest revising your approach to your business.
Brickheadz will not be included in our upcoming field trip schedules.

I had my son’s birthday party here today. I was referred by a friend so I just called there to get information. The person on the phone said it would be 175 or so for the small party room or 250 for the big. I told her we were inviting more kids then we expected to actually be there but we will have a lot of adults so we opted for the deluxe package just in case. The capacity for the party was 30 apparently which was also not stated on the phone but luckily we only had 27 – 29. Only 7 of those were kids. When it came time to pay the rude lady checking us out said there was an extra $ 50 charge because of all the adults their employees had to «work around» two employees that barely entertained 7 kids, 2 of which I don’t think they ever spoke to. Apparently this is stated in the fine print online. Myself and my son’s stepmother supplied all the food and initiated every step of the party. So we paid 250 for the kids to play with Legos for an hour then eat the food we paid for and then were charged extra for the adults to watch the these kids play. This was the biggest rip off I’ve ever seen. They said they would initiate games and activities with the kids. I watched one of the workers just building things on his own. He put together half the Legos he was supposed to be helping the kids construct. For that money I could have a Lego kingdom for my son to keep instead of play with for an hour. Don’t have a party here. It’s not worth it!

This place is awesome for kids of all ages!
I went here once for a birthday party and am just now coming back during their open build hours.
This facility is super nice and clean. Plenty of areas for kids to build. It’s cool too because they have several Lego kits in containers that you can take out and build. Each container has all the necessary pieces as well as the instructions on how to build it.
There are 2 private party rooms. Don’t know too much about the packages available but at least you know it’s an option. I’d say each room can hold about 10 – 15 kids.
There are also nice areas for toddlers and infants to play in. Clean and so many toys and gadgets they can get their hands on.
There are things for older kids too like robot building and more «moving» Lego kits like cars and roller coaster builds.
An interesting thing too is that your admission price is good for the whole day and you can bring your kids lunch so that they can take a break from playing to eat. Then afterwards they can go right back to building. The people here really want you to stay for as long as possible.
Finally there is a little gym area where kids can do a little more active play. It’s not super huge but looks great for kids to get up and stretch.
I will say that it’s location is somewhat hidden but as long as you follow your gps you should be just fine.